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The sea of clouds from the Room was truly magical and wonderful. Unfortunately, it rained, but it had a lovely atmosphere, which we also enjoyed. Not only was the hospitality excellent, but we were especially impressed by the size and comfort of the bath towels. We would love to visit again as an occasional treat. Thank you very much.

To escape the Tokyo heat, I visited Oku-Nikko again this year. With concerns about bears, I chose this Hotel because both the open-air bath and the guest rooms felt safe and reassuring. It was my first stay in several years, and perhaps due to the renovation, the room, baths, and lounge were all very clean, making for a comfortable Hotel stay. The meals were delicious; if I had to mention one thing, I would have appreciated a Japanese-style option on the second night of my two-night stay. I would definitely like to stay again.

The meals were absolutely delicious. Each dish was thoughtfully prepared with care. The view from the open-air bath was beautiful, and soaking slowly was the best. The hospitality from the Accommodation staff was wonderful as well. I’d love to come again.

I stayed in a renovated Room with a sauna. The Room was spacious and comfortable. I’d like to visit again, so I’d like to point out a few things that concerned me. About the amenities in the Room: There were two single-use sets (osaji). At minimum, you use them twice for breakfast, right? It wasn’t enough for two people. When I called to request more, I was told it would be 500 yen per set, so I paid 1,000 yen. Since I wanted to enjoy the Onsen and sauna many times, I use lotion each time. In Rooms at a similar price range, it’s common to have proper branded products rather than single-use items, so this was disappointing. The “totonoi” chair for relaxing after the sauna smelled terrible and had sweat stains, so I couldn’t sit on it. The tiles around the shower also had mildew and smelled bad. There were lots of spider webs on the stone wall, and many dead insects fell down. If cleaning is done properly every day, I don’t think that many spider webs would build up. The decorative houseplant in the Room was covered in dust. Please install real plants instead. I was surprised by how much alcohol was stocked in the refrigerator. The labels were roughly handwritten as well, and if they are paid items, it would be better to offer just a few bottles as “recommended by the Accommodation.” Keeping it simple would be best. As this is a long-established Ryokan, many of the staff are older, and talking with them was soothing. The food was incredibly delicious—I was very satisfied. The large public bath felt so old that it honestly scared me (lol). On my way out, I suggested replacing the sauna chair to the proprietress, so when I visit again I hope it will have been replaced! I’ll come again. Thank you very much.

My parents in their 70s stayed here. It was their first time in Kamikochi, and they were truly delighted to have received the best hospitality. They said you prepared a wonderful Room and meals for them. If we have the opportunity, we would love to stay with you again.\nWe were able to make wonderful memories. Thank you very much.

Thanks to booking through IKYU, we received several perks, which we truly appreciated. The pool is all-weather, so we could play safely without worrying about sunburn or rain. While the Facility shows some age, it is a wonderful piece of architecture and has been carefully maintained, allowing us to stay comfortably. Through the activities, we were able to see our children full of energy—an ideal setting for a family trip.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

Although we only stayed for just under six hours on a day trip this time, it was a soothing space where we could relax and feel refreshed after a long time. The full-course kaiseki dinner was beautifully presented with a seasonal touch and was absolutely delicious. Next time, we would definitely like to return for an overnight stay.

I stayed here for one night during the May holiday period. The room was very clean, which was great. From the 15th floor, I could only catch a brief view of the Northern Alps in the evening and early morning, but if I’m lucky enough to get clear weather next time, it would be an outstanding stay. Breakfast was delicious as well—these days many Hotels seem to be putting more effort into their food, and I really enjoyed it. Overall, this is a highly rated Hotel. I hear it will relaunch this autumn as an international luxury Hotel brand, and I’m very much looking forward to it.

I was able to relax deeply in the Japanese-style Room. The indoor bath and open-air bath in the Room were wonderful, the meals were delicious, and the staff were very pleasant—overall, it was a highly satisfying stay.

As a truly secluded Onsen, the drive to get there was challenging, but it was a wonderful Accommodation well worth the effort. Surrounded by abundant nature, even the wait for the cable car was enjoyable as we took in the gorge views and watched small birds. We also used the private bath first thing in the morning and were able to fully enjoy the Onsen while embraced by quiet nature—it was truly an exceptional moment. All of your staff are wonderfully international, and rather than striving for perfection, each person’s sincere, heartfelt work came through, which made us feel very warm inside. At dinner, you kindly changed our table to a window seat, and we enjoyed delicious dishes along with the beautiful scenery. My European husband was also very satisfied. Next time, we would love to return during the autumn foliage or snowy season. Thank you very much for a lovely stay.

I stayed for a Multiple Night Stay. I was very happy to be upgraded to an available Room. Although the weather wasn’t great, I think the view from the balcony is the best at this Hotel. The staff were cheerful, and I had a wonderful stay. I would like to stay again next time.

I found this place because I wanted to stay at an Onsen with my dogs. It turned out to be an absolutely wonderful trip. We were very satisfied. The Facility was impeccably well equipped, and the private pool and sauna made it even better. Hakone-Yumoto Station is within walking distance, so we could take a stroll to shop for souvenirs. If I have the chance, I would love to stay again.

I was hoping to visit Kamikochi and enjoy an Onsen, but this Ryokan was even better than I expected. The bath had wonderful water and a great atmosphere, and the meals were delicious. The staff’s hospitality was also excellent. I went with my family, and everyone was very satisfied—it became a great memory for us all.

I stayed at Ne no Hana at Otoiroka no Toki once a long time ago, and because all Rooms are separate villas with spacious, relaxing interiors, I chose to stay again after a round of golf. I was very satisfied with the thoughtful service from the staff. The meals were also excellent, and it was great that additional dishes could be ordered separately. Above all, the head chef personally came to greet us and brought homemade pickles—I enjoyed them so much that I asked for seconds three times. The way the natural flavors of the ingredients were highlighted while still being refined deserves high praise. This Accommodation is highly recommended for anyone who wants to spend quiet, private time. At check-out we were seen off, and it was my first time ever to be personally seen off by the head chef as well. His smile was wonderful and made me want to come back again without hesitation. Since I’m a big foodie, I tend to rate an Accommodation based on its meals; from the very first dish I felt confident it would be great—and in fact I returned to my Room completely full and satisfied. I hope to stop by again around early autumn. Thank you very much for everything.

This was my first stay, and I was able to spend such a fulfilling time that it hardly felt like just one night and two days. From the warm welcome upon arrival, everything was handled with great care, and the staff’s heartfelt hospitality left a strong impression. Throughout my stay, they paid attention to even the smallest details, and their service remained wonderful all the way through to the farewell at departure. Rather than feeling formal or routine, it truly felt like they valued each guest as an individual. The Room had a calm atmosphere, and best of all was the open-air bath attached to it. The luxury of being able to soak in the Onsen slowly whenever I wanted was exceptional—it felt so good that I wanted to go in again and again. Enjoying the open-air bath while taking in the surrounding garden and nature helped me forget everyday fatigue. Each dish was prepared with great care, and I could enjoy not only the flavors but also the presentation and sense of seasonality. The meal itself became one of the highlights of my trip—it was that satisfying. The overall atmosphere of this Ryokan is also wonderful. It is quiet and relaxing, and simply being inside made me feel naturally at ease. Everything is well maintained down to the smallest details, making it a perfect space for enjoying an escape from everyday life. Although it was a short stay of one night and two days, by checkout I felt surprisingly refreshed both physically and mentally—I was able to truly recover from my fatigue. This is a Ryokan where you can honestly think, “I want to stay here again.” If you are looking for Accommodation in Hakone, I highly recommend staying here at least once.

I stayed here on a solo trip. When I arrived at the Accommodation, Lake Matsubara spread out right in front of me, and I spent time enjoying the view from the window. The Room was very clean, spacious, and quiet, so I could relax comfortably. The bath was spotless as well, which was great. The food was delicious, and I could really feel the care put into each dish. I was also impressed by the stylish tableware used for the meals. The tomato juice in the refrigerator was incredibly tasty. Throughout the service and cuisine, I strongly felt how much the staff want guests to get to know this town, which truly moved me. I would love to stay again. Thank you very much.

We originally planned to stay near Nikko Station, but we made a Reservation after seeing the great Reviews. The Facility is certainly old, but there is also a private bath, so we were able to relax. Above all, the food was absolutely delicious! Dinner was French cuisine with both fish and meat, and breakfast was a generous spread including fluffy omelets and juicy sausages. My family who traveled with me was very satisfied as well. Thank you very much.

We were able to fully enjoy the Onsen in the annex and relax with a leisurely dinner of creative Japanese cuisine. The amenities were well stocked, and there were also activities such as a kids’ playroom, fireworks, and stargazing, making it a family-friendly Accommodation. It would be even better if there were a private dog run.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.