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All the meals were delicious, and the portions were just right. The staff provided excellent service, and we were very satisfied with the bath in the Room, which we could use at our convenience.

The Room was spacious, and the meals were delicious—we were very satisfied. My husband especially loved the main cutlet. There were plenty of towels, so I was happy to be able to use a fresh one no matter how many times I took a bath. Since each Room type seems to be different, I’d love to stay in another Room next time.

I was impressed by the unchanged atmosphere and the meals. I would like to stay here again.

Simply the best. The staff’s professionalism, service, Room, meals, and architecture—everything was outstanding, and it made for a truly satisfying stay. The fittings were beautifully maintained, and it was fun just walking around and taking in the Facility. The amenities were well stocked, and the minibar was exceptionally well supplied, making for a wonderful time. And above all, the food was incredible—both dinner and breakfast were a perfect 10/10. Great care is also put into the desserts, which were delicious. A place I definitely want to return to.

As soon as I walked in, the Room was so wonderful that I got really excited. All of the staff were polite and amazing. The food and the Thai boat platter were excellent, and it made me very happy. I also had flowers prepared as part of the Plan, and they were beautifully arranged with great taste—absolutely stunning! I definitely want to stay again.

We stayed here to celebrate my elderly parents’ birthdays. Highlights of this Accommodation: - The view of Mt. Fuji across Lake Kawaguchi while soaking in the balcony footbath is breathtaking. - In the evening, you can enjoy complimentary drinks such as beer and wine in the lounge, along with free nuts and ice cream. - Dinner is served in your Room, and you can dine comfortably at a relaxed pace on low chairs. Unfortunately, due to bad weather we couldn’t see Mt. Fuji even once during our stay, but the staff kindly gave us a lovely Mt. Fuji postcard. We’ll be back next year for another try! The dinner portions were more than we could finish and felt wasteful for us, so I rated the meals 4 stars—I’d love to see a “quality over quantity” Plan or a smaller-portion Plan. Overall, this is one of the very best Accommodations with views of Mt. Fuji, and it’s become one of our favorites! *The Mt. Fuji photo was taken from our Room in June last year.*

This was my first stay. The corner Room had a great view, and everything was clean, so I had a very comfortable time. The only thing I noticed was the in-room bath. I asked the staff how to use it and tried filling it with the hot spring water right away. Since the temperature is close to 60°C, it was extremely hot at first, which I could confirm. However, when I tried filling it again later in the evening to enjoy a long soak, warm water did not come out easily. By then it was after 10:00 p.m., and I didn’t want to trouble the front desk, so I didn’t call. Another guest who uses added water mentioned experiencing the same situation: only a small amount came out from the spout little by little, and it felt like it took quite a long time to fill the tub. In the end, I gave up on using the in-room bath and used the large public bath instead, which was very relaxing. Other than that, everything was excellent—the staff were wonderful and kindly spoke to me, the meals were satisfying, and cleanliness throughout was great. With such beautiful views during this season of fresh greenery, I’d like to look forward to enjoying the in-room bath next time as well. I apologize for asking this as a request, but I would appreciate it if you could check on how well hot water fills into the tub. Personally, I was very satisfied with the hinoki bath.

This was my first stay here. What a wonderfully calming Accommodation. It’s not brand-new, but it’s very clean thanks to thorough housekeeping, and it also incorporates modern conveniences such as motion-sensor lighting. Even though I chose a lighter meal course, I ended up completely full. And everything was delicious. At this price, it’s truly great value. I also thought an Onsen visit in August would be lovely. It’s an Accommodation I’d definitely like to stay at again.

The staff were incredibly kind, and I was truly impressed—I’d give 10 stars if I could. Every staff member showed outstanding hospitality, and I even wondered how they could work so hard. The Room was spotless, the amenities were well stocked, and the view was amazing. Even though it was a short stay, it was one wonderful experience after another. Thank you very much.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

I was deeply impressed by the heartfelt hospitality of everyone at Kajikaso. During my stay, I lost track of time and enjoyed a truly fulfilling experience. The kaiseki dinner was exceptional—each dish was carefully prepared, and I savored it with all five senses. I’d love to have it again. The Onsen was also wonderful; the water felt silky and moisturizing like a beauty serum, leaving my skin smooth. Since the bathing areas rotate by time, the scenery changes completely, which was great fun—I soaked in the Onsen four times during my stay and felt completely refreshed. Conversations with everyone at the Ryokan were delightful, and my mother was very satisfied as well. (Thank you)

We were kindly offered an upgrade to a special Room. In addition to the wonderful Room, the service was excellent. We truly enjoyed a relaxing vacation. In particular, a front desk staff member (I regret I don’t remember their name) recommended great places for delicious grated soba and apple pie, which my wife and I both enjoyed. It was an Accommodation we would definitely like to visit again.

First, we would like to express our gratitude for the warm hospitality of the Accommodation. Thank you for your thoughtful care in even the smallest details. This was our first trip to Okayama Prefecture, and thanks to all the staff, we were able to enjoy a comfortable Onsen getaway. We now have one more Ryokan we would love to visit again. Thank you very much.

My daughter and I stayed here together. We had a luggage issue before arriving at the Hotel and ended up arriving an hour late for dinner, but you kindly accommodated us, for which we are truly grateful. For the meal, although it was already past the time when it would normally have been served as a boxed meal, you were considerate enough to serve us as planned, and I was nearly moved to tears. Every dish was not only beautifully presented but also thoughtfully prepared with seasonal ingredients and flavors that guests of any age can enjoy. The seasoning and portions were just right, and everything was truly delicious. We chose the plan with breakfast included, and it was very lavish—yet never heavy—and before we knew it, we had finished everything. The rice was especially delicious; my daughter and I even said afterward that we should have asked for seconds. The Onsen bath was very clean, and it felt so wonderful that we forgot all about the day’s troubles. We also used the open-air bath; since it was a full moon that night, we enjoyed a blissful time soaking while looking at the moon peeking through the trees. The Room was very spacious, with a Japanese-style room plus a separate bedroom with beds. It’s a layout where you can relax in comfort in the Japanese-style room and then sleep soundly in bed afterward—something guests of any age can enjoy. Above all else, every member of staff provided outstanding service. When we arrived at Kinugawa Onsen Station there were hardly any taxis available, and we were worried about whether we could reach the Hotel on foot along dark roads. You picked us up by car from the station, which helped us tremendously. You also drove us to the station again the next day—thank you so much. Thanks to you, we made our scheduled train on time. Your kindness in every respect truly moved us. There are many Ryokan out there and we have stayed at several before, but this is a Hotel where we were satisfied with everything: staff service, cuisine, baths, and Rooms. This time it was only one night because there were other places we wanted to visit as well; however, if we travel to the Nikko area again next time, we will definitely choose this Hotel. And since we had your wonderful food rather hurriedly this time due to our late arrival (laugh), next time I’d like to arrive on schedule and savor each dish more slowly. We sincerely appreciate all your kindness. Thank you very much. We look forward to staying with you again in the future.

We stayed as a family. We really appreciated being able to freely enjoy the welcome drinks and snacks, video games, massage chairs, and more without it feeling overcrowded. The table tennis and darts were also available 24 hours whenever they were open, and since no Reservation was required, it was easy to join in and we enjoyed them many times. It was also nice to have services like cooling sheets and face masks, and we were happy to find a ReFa hair dryer as well. Dinner was delicious—the half buffet and seafood barbecue were so good, with more than enough food. In the morning there was limited-time seafood that we could make into a rice bowl, plus the famous fried oysters, fruit, sweets—everything was excellent and we were extremely satisfied. The Room was lovely and comfortable, and this is a Hotel we would like to stay at again. Thanks to you, it became a truly memorable and fun trip. Thank you very much.

This time, we invited our eldest son and his partner. It’s a small Onsen, yet never crowded, so you can relax and truly enjoy it. Above all, the food was delicious—they were completely satisfied with their one-night stay. Perhaps it’s because Fukushima’s ingredients are excellent, but the dishes made the most of them. They said every dish was wonderful. And breakfast: they may have had a bit too much to drink, but they were very pleased with a breakfast that gently soothed them. The day before, they stayed at a Japanese-style Accommodation around Zao, but they preferred Aalto’s cuisine. Even as I write this review, I want to go again. Every time we stay, there is always at least one memorable dish—and when we return next time, an even more impressive plate appears. Our eldest son drinks quite a lot, and he said the wine and other drink selections were extensive and delicious—so he ended up drinking too much without meaning to. We look forward to visiting again soon.

The entrance has a pleasant fragrance. The room was clean and well-maintained, providing a sense of cleanliness. The lodge is available for accommodation even if you are not an Exiv member, and the spa and morning services are shared, allowing you to enjoy a luxurious atmosphere. The Japanese-style breakfast was particularly excellent.

Because we moved our trip home forward at short notice, we ended up making a Reservation the day before. From welcome to farewell, everyone at the Accommodation greeted us with warm smiles throughout. The meals—both dinner and breakfast—were just the right portions for us as a couple in our 60s, and everything was delicious. We especially enjoyed the local cuisine, steak, local sake, and local wine—it was wonderful. The younger staff also chatted with us while explaining the dishes, and our Room was quiet and relaxing, making it a great memory. If I had to mention anything, it would be nice to have two Room keys, and I would have preferred a lighter down comforter. Thank you very much.

This was my first time staying here. The Hotel’s private beach was right in front of us, so we could start enjoying it from the morning. We stayed for two nights, and since we could make restaurant reservations and choose where to dine, we were able to relax and enjoy our meals. The food was delicious, and our child was very happy as well. The summer festival event was also wonderful. We even got to see the Awa Odori dance, and it made for a fantastic summer vacation. It was very convenient that there were places at the beach to rinse swimsuits and a spin dryer, but I think it would be even better if there were a route to the first-floor bath where you could rinse off sand from the beach or pool and enter directly in swimwear. If the drink selection at the evening family buffet included a few more options such as local sake, adults might be able to enjoy it even more.

Because we enjoyed our previous stay so much, we came back again. It was convenient to leave our luggage at the information center in front of Kintetsu Nara Station. The Room had an even better view than last time, and my mother was delighted. We were able to relax in a private dining room for both dinner and breakfast. The meals were delicious as well. Thank you very much.