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It was a wonderful Facility and made for the best trip! Thank you so much!

I stayed for one night from Sunday to Monday, and the Room was clean. It was supposed to be a 5.5-tatami Room, but since there were only two groups staying, they probably consolidated the Rooms—so even though it was just the two of us, we had a very spacious Room. The Onsen bath itself was small and the open-air bath wasn’t in use, but although it is normally separated by gender, we were told that if we put up the private-use sign, it was fine for us as a couple to bathe together, so we used it privately. It’s an Accommodation that stays flexible and saves costs while still keeping guests satisfied. I only had breakfast; the menu was fairly standard, but the miso soup in particular was very delicious. When I go to Oze again, I’d definitely like to stay here again.

We stayed one night with breakfast and dinner included as a family of three. The location is quiet, and the building and Room are clean and not particularly old. However, it seems the property was originally a retreat facility, so even though it’s called a Hotel, there is no shop or entertainment Facility. There are also no convenience stores or drugstores nearby. The meals were very delicious, but they were not buffet-style; they were served as a kaiseki course, with dishes brought out in order from appetizers to dessert. Meal times were fixed (breakfast at 7:30 and dinner at 18:30). Dinner in particular was quite early for us, and we couldn’t finish everything because we weren’t hungry enough yet. The person who seemed to be the chef looked Middle Eastern/Arab, but both the food and service were excellent. The bath water is natural Onsen water and was wonderful. The bathing area isn’t large, but even with six people using the washing area, the showers were manageable. As for the Room, if I had to mention something minor, one of the small light bulbs didn’t turn on. There is air conditioning (central), but even in August it was cool at night, so we could sleep with it off. Overall it was clean and a good stay, but not being able to choose meal times felt like having to fit the Hotel’s schedule. It seemed there were several groups staying there, but only one other group besides us had two meals included; most guests appeared to be No Meals Included. If you stay No Meals Included, note that most restaurants along the lakeside close by early evening. There are also cup noodles available in the vending machine on the first floor.

I forgot my pot, but you helped me look for it, and thanks to that I was able to make a delicious tuna curry as my daughter requested. For a barbecue, almost everything you need is provided, so you only have to bring the ingredients—no need to bring any equipment.

I stayed here for the first time the night before climbing Mt. Myogi. The Onsen was a cloudy bath, and it was my first time experiencing its iron-like scent. I only had breakfast, but the miso soup in particular was delicious. The staff were pleasant, and the Room was spacious and clean. The futon and pillows were fluffy, so I slept soundly—overall a very satisfying Accommodation.

The weather was cloudy and rainy, so we could only catch a glimpse of the majestic view of Mt. Fuji, which was a bit disappointing... The location would have been amazing on a clear day. Since it was an entire villa, it felt like staying in a private vacation home and was very relaxing. Personally, I found it very convenient that there was a washing machine and the bathroom had a drying function. The meals were also delicious. Above all, the staff were kind and efficient in their service, which made our stay even better. Thank you for taking care of us!

After many years, I stayed at a pension again. Compared to a Hotel, it may be less convenient as there is no toilet or bath in the Room, but the facilities were clean and I had a very comfortable stay. The close interaction with the owner is something unique to pensions. The balance of being close yet not overly intrusive was also very pleasant. Small conversations with the owner became wonderful memories as well. The natural beauty of Urabandai remains unchanged and is truly amazing. I appreciated that it hasn’t been overly commercialized as a tourist spot. I would love to visit again!

You can really tell the meals are prepared with heartfelt care.

It was the hot season, so we stayed here on our first trip to Kita-Karuizawa. Since it was raining, we quickly visited Shiraito Falls and checked in after 3:00 pm. They said they installed air conditioning for the first time last year, but the window screens and fan were enough for us. There are two baths, and families can reserve them for private use; I enjoyed soaking twice by myself. The water felt soft and very pleasant. The Room also had POLA amenities, which was a nice touch. The refrigerator is shared, so you write your name on your items. Dinner uses local and homegrown vegetables and fruit, and everything was delicious. For the main dish there is beef or pork; the barley-fed pork roast was outstanding. The sauce was great, but it was delicious even with just salt and pepper. The salad dressing at dinner was also excellent. There are about 50 kinds of wine, and both extra coffee and alcoholic drinks are very reasonably priced. The breakfast bread was placed in a bag with warmed stones (?) inside, so it stayed warm and crispy—really tasty. The owner’s wife shared lots of information about nearby farm stands and the area around here, so on our way back—once the weather cleared—we stopped again at Kubo Farm, Tsuruya Karuizawa store, and the outlet mall before heading home. Vegetables and fruit are inexpensive there, making shopping really fun. I’ve come to love Kita-Karuizawa, and I think we’ll be staying here again next year as well. Thank you very much.

We added dinner, and it was generous in portion; we also enjoyed the delicious sashimi made with locally caught fish. The Facility and Room were well cleaned and felt fresh and spotless, so we had a comfortable stay.

At night, we could see a beautiful moon and stars from the open-air bath, and in the morning we enjoyed views of the Northern Alps mountain range—overall, we were able to fully enjoy the Onsen. With plenty of greenery around, it’s a place I’d like to visit during a long holiday. As for the Facility and breakfast, they felt average—neither particularly good nor bad.

I was able to relax and spend time at a leisurely pace surrounded by nature. We could park the car right next to the building, which made loading and unloading luggage very convenient, and we even saw deer along the way. For dinner, I wanted to eat at CAFE Erina, so I chose the hamburger steak. It was delicious and very filling. The next morning, after heading into town to see the morning mist, I enjoyed the private open-air bath, then had breakfast in the Room while taking in the view—it was truly amazing. I’d love to stay again. I stayed in that Room.

It was great! The rice in the Japanese meal was incredibly delicious—absolutely the best. I’d love to know what variety of rice it was!!!

The building may be old, but it was kept clean. The open-air bath had a wild and natural feel, offering an extraordinary experience that was very enjoyable. The Room was spacious as well. Above all, we appreciated the thoughtful efforts to make our stay pleasant. It was also nice that rice and miso soup were self-serve with unlimited refills. We would love to visit again!

I always look forward to the meals and use this place. I'm looking forward to the winter dishes next time.

Everything was satisfactory except that the bath water was a little lukewarm. The building is old, but it is well cleaned and spotless. The meals were also good—especially the dried fish at breakfast, which was delicious.

The location, Room, and meals were all better than expected, and we were very satisfied. We would love to stay again.

Fresh air, delicious meals, and a quiet Onsen made for a wonderful experience. If I had to say, I wish the Onsen water was a bit hotter. Would definitely visit again!