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My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time and in any place—the staff always responded accurately and courteously. What made us happiest was celebrating my husband’s 70th birthday at the restaurant: they kindly treated us to a special dish with sea bream, red rice, and sake. They also provided my husband with a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant team’s thoughtful hospitality. The food was excellent, especially the fresh seafood. We also really enjoyed the Awa Odori event.\nThanks to everyone at the Hotel and restaurant, it was a truly memorable trip, and we are sincerely grateful.

I stayed here twice, in May and September. All of the staff were very friendly, and the room was spacious and clean. My favorite part is the breakfast. It’s delicious, and I always end up having an extra serving of rice. I would definitely like to stay here again.

I’d heard the rumors, and they were true: the setting, hospitality, and cuisine were all outstanding. I’ve always felt that the Tokugawa family helped shape the foundations of Japanese culture, and Shiraisi-ya is said to be an even older establishment with over 300 years of history. I felt as though I experienced the secret to its longevity firsthand. I’d gladly recommend it to friends.

Thank you, Awakan, for your warm hospitality. My mother has loved traveling since long ago. We were poor when I was little, but she managed to take me to Awaji Island. I wanted her to be able to take her time and look out at that sea again. The weather wasn’t great, but as expected of a special room—we could relax on the spacious sofa and share many memories. The meals were generous, luxurious, and delicious. Most of the staff were international, but everyone was very kind and treated my mother in a wheelchair with gentle care and courtesy. With so many staff members, the place felt lively. It was heartwarming to see small children from other families greeting the staff in cute English, while what seemed like grandparents looked on happily. We also enjoyed the lovely view from the window of parents and children having fun fishing. I felt this is an Accommodation that families can enjoy no matter what stage of life they are in.

Last time, we arrived after visiting other sightseeing spots and felt a bit rushed, so we made this reservation hoping to relax properly this time. Fortunately, we were blessed with great weather and truly enjoyed not only the dinner course, but also the sunset and breakfast on the balcony. Based on photos from our previous stay, my daughter created a printmaking piece, and I came wearing a T-shirt printed with it—so I was happy to be able to show it to everyone. I’m writing to let you know that the dishes we ordered through “Let’s Eat at Home Today!” arrived safely today. We’ll enjoy them while reminiscing about our stay. We look forward to seeing you again someday. Thank you very much.

We stayed for one night over a weekend in late September with our dog. It had been a while since our last visit to Regina, but everything was wonderful—the facilities, the staff, and more. Our dog had a great time sprinting around the dog run. For dinner, we enjoyed a course meal together with our dog, and we also appreciated the wide selection of wines by the glass. We’d love to come back again.

We stayed here for our silver wedding anniversary trip. Every meal was delicious!! The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room, which we were very satisfied with! They even prepared a celebratory plate during dinner—it truly made for a happy one-night stay! Thank you very much. We were also happy that the drinks in the refrigerator were complimentary! We would love to stay here again when we visit Hakone!

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.

As a car and racing enthusiast, I love the details of this Hotel. The weather wasn’t great this time, but I was glad I could still see Mt. Fuji from my Room. I always choose the “view assigned by the Hotel,” and you can enjoy it no matter which side you get. This time again, we had dinner at Robata Oyama, and it was delicious—we were very satisfied. I also really like the breakfast.

I stayed in February, and as soon as I got home I made a Reservation for June. Last time was Nadeshiko, and this time it was Tsutsuji. The Tsutsuji Room is a maisonette, with a spacious cypress bath on the first floor. The bath was wonderfully relaxing. I had been looking forward to the meals because they were even better than expected last time. Once again, everything was delicious and very satisfying. This is an Accommodation that makes you want to try every Room, and enjoy the cuisine again in different seasons.

We were thoroughly satisfied with the many delicious, beautifully presented dishes that captured the transition from summer to autumn. We enjoyed them in a private dining Room with a waterfall right in front of us. We stayed in a detached suite called Suirei, where a small stream runs through the Room. From the spacious open-air bath, there is another smaller open-air bath just down a few steps; each has a different temperature, so you can soak for as long as you like. The garden was also expansive, and we were able to fully enjoy summer and feel refreshed. Thank you very much for celebrating our 60th birthday with us. I hope to visit again even when I’m a grandmother.

I chose this place after hearing that the Horyu-ji storytelling tour was fascinating, and it was even more enjoyable than I imagined. If I hadn’t known anything, I might have just walked around for a few dozen minutes and been done, but the guide’s talk—full of knowledge and humor—made the two-hour tour fly by. The room was comfortable, and all the staff were courteous, so I had a very pleasant stay. It also made me realize how nice it is to take your time exploring a single temple in depth.

This was my second stay. This time, I traveled with my elderly mother. They accommodated the Room request I had shared in advance, and the front desk staff were very kind and helpful. It was a comfortable stay. I would like to stay again.

On a whim, we decided to take a refreshing getaway and made a same-day Reservation at Nampuro, which we’d been curious about for some time. It was our first trip in a while, and while we were excited, we tried not to set our expectations too high when we checked in—but the moment we stepped inside, our excitement just kept growing! We stayed in Grand Oceans, and from the instant we got off the elevator—seeing the wide selection of drinks and light snacks—and walked down the beautifully atmospheric hallway, then opened the door to our room… everything was amazing. One “This is incredible!” after another. A bath with an ocean view, delicious meals, relaxing in the room with drinks—it was exactly the refreshing trip we had been looking for. Since it was raining, it wasn’t quite a breathtaking view this time, but we found ourselves saying, “Next time let’s come when it’s sunny,” and ended up promising each other another stay! Thank you for such a wonderful time. We’ll be back!!

We stayed here to celebrate our dog’s first birthday. It was our first family trip with the puppy we had just welcomed home, and we had many worries, but thanks to the kindness of the staff and the well-stocked amenities, we were able to relax and enjoy a comfortable stay. And above all, the meals were delicious!! We had both breakfast and dinner, and both left us completely satisfied—full in body and heart. The Onsen in the large public bath was wonderful as well. The open-air bath in our Room is not an Onsen, but it was spacious and relaxing. Our family has already been saying how we want to come back again soon.

With only a small number of Rooms, we were able to enjoy the Facility without much contact with other guests. As for the baths, we were able to take our time and enjoy all of them—the private open-air bath, the in-room open-air bath, and the in-room indoor bath. We’d also like to try the stone sauna next time. There were hours when we could use the lounge for beer, alcohol, coffee, and more. Although we couldn’t make it for cocktail time, we still made good use of it. It would be even better if the lounge stayed open a little later. Every dish had a gentle flavor and there was an impressive variety; everything was delicious and beautifully presented, so we enjoyed it with our eyes as well. Being able to choose three desserts ourselves was also great. Because we could dine at a relaxed pace, the portions felt just right and everything was very tasty. The Room was so clean that it didn’t feel like 15 years had passed at all, and we stayed very comfortably. If I had to mention one thing, it would be that the wash area was a bit small. We also appreciated the thoughtful touches, such as having separate towels prepared for the open-air bath and the indoor bath. We would definitely like to stay again. Thank you very much.

I was looking for a highly rated Onsen Ryokan to stay at in Okayama, so I chose this one. It was a great choice. The meals were exactly as described—quality over quantity—and the portions were perfect for older guests. It’s also an all-inclusive property, so I enjoyed a variety of drinks and snacks; the doburoku in particular was excellent. I don’t recall drinking it much before, but it went down smoothly, and next time I think I’ll stick with doburoku after my beer. I’m glad I stayed here.

The meals were truly outstanding. The sake pairings were also excellent. This is an Accommodation I definitely want to return to for the first time in a while.

Once again, I was very satisfied with the cuisine, the Room, and the service, and had a wonderfully relaxing stay. Dinner in particular was excellent and truly outstanding, including the salt-grilled ayu we ordered separately. One request: drinks in the lobby lounge end at 7:00 PM, but it would be appreciated if guests could have a drink after dinner, so I would be grateful if you could consider staying open until around 9:00 PM. In any case, I would like to visit again in a different season and look forward to enjoying your delicious food and sake. Thank you for your hospitality.

This was our second stay. They prepared a spacious room on the 6th floor, which was convenient as it was on the same floor as the large public bath. There was a wide variety of yukata patterns, and it was fun to choose the colors for the obi and tabi socks as well. The meals were served in a private dining room, beautifully presented in colorful dishes, with delicate and refined flavors. I especially love sweets, so I was happy to enjoy three different desserts. The hot springs were wonderful—especially the open-air bath with its great view. It’s a quiet place where you can relax at your own pace, so I recommend it for anyone who enjoys taking things slow. I would love to stay here again.