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After reading Reviews on various sites about this Hotel, I was prepared for a cigarette smell, but it was not an issue at all. The Room had a TV, microwave, kettle, two-door refrigerator, hair dryer, and a power strip with USB ports. The bedding and towels were comfortable to use. It takes about a 15-minute walk from Matsusaka Station, but within a 5-minute walk from the Hotel there is Gyutora (open until 9:00 PM), a drugstore, and a post office, which was convenient. The staff provided a thorough explanation at check-in. After check-in, you keep the key yourself and simply leave it before 12:00 PM on the day of check-out. As mentioned in some Reviews, there were partially eaten food items and drinks left in the refrigerator from the previous guest. Next time I stay here, I plan to check inside the refrigerator while staff are present.

A nostalgic accommodation reminiscent of the Showa era. While it is indeed old, it feels like visiting your childhood home or a relative's house in the countryside. The tatami room was calming, and I hadn't stayed in one for a while. I slept comfortably on the futon. The meals were not extravagant but tasted good and satisfying. It was lively as there seemed to be a karaoke party happening next door. The onsen had an indoor bath that was warm enough, while the open-air bath featured natural flowing spring water and was slightly lukewarm. However, soaking in it gradually warmed me up and turned out to be surprisingly pleasant. I enjoyed it both at night and in the morning. It felt like returning to my hometown, offering a relaxing experience overall.

The room design was excellent, and the cute flowers placed here and there added a warm touch. The food was outstanding, and we enjoyed it at our own pace with in-room dining. The staff who served us were pleasant, and all other staff members were attentive, leaving no room for any unpleasant experiences. We would definitely love to stay again!

I came to Kakunodate for the first time to see the weeping cherry blossoms at the samurai residences. Since I prefer to eat dinner out, I stayed at this Hotel with a No Meals Included plan. The Room was clean and I had no complaints about the Facility, but it felt more like a clinic ward than I expected—almost like being hospitalized... I was also a little disappointed that the bed was on the small side. All of the staff were very pleasant, and when I got lost on the way to an izakaya they recommended, they even came with me. The restaurant was wonderful as well. I also enjoyed the free breakfast (rice balls and pork miso soup) the next morning. I would like to stay here again.

Stayed with the One-Night Stay with Breakfast Plan. The bath in the Room was unexpectedly spacious and allowed me to enjoy the view while relaxing, which was very satisfying. I would love to visit again during cherry blossom or autumn foliage season. The breakfast was also satisfying in both content and taste.

Stopped by during a tour to Chausuyama Kogen Road and Horaiji Mountain. Over 30 years ago, the current proprietress's father started this property by renovating their old family home. Nowadays, properties renovated from old houses are not uncommon, but the foresight to start it in that era is impressive. Urugi Village is a great place to spend a relaxing time in a rural setting. The proprietress's proud dishes of game meat and mushrooms, salt-grilled sweetfish, and horse sashimi were very satisfying. The gohei mochi served at the end was also quite filling. There was "Urugi Onsen Komadori no Yu" nearby, so we went there for a bath. Therefore, we did not use the bath at the property. It was a nice property, friendly to riders. Thank you for your hospitality.

We stayed overnight after a day at the beach. The Accommodation owner was very gentle and welcoming, which made us feel at ease. When we asked about setting off the fireworks we brought, he suggested an open space in the parking lot next door and even lent us a bucket (we’re sorry for leaving the firework debris as well). The meals were carefully prepared and absolutely delicious. Thanks to such thoughtful hospitality, we were able to relax and enjoy a peaceful time.

It was very clean. I didn’t have any unpleasant experiences at all. Since it’s inside a building, the view from the window was understandably limited.

The front desk staff were very helpful. The Room and bathtub were both spacious, and I was able to relax a lot. It was very convenient since the adjacent shopping center has most of what you need. The food was delicious and beautifully presented. It would have been even better if tea had been available instead of water, and if there had been dessert. Breakfast was also good.

Thank you very much for taking care of us for one night and two days. The staff service was wonderful, with bright, friendly smiles. Monday breakfast was delicious and included Toyama specialties; it was spacious, and everything such as croissants, rice, side dishes, miso soup, and more was tasty. The restaurant staff also had great smiles. Since it was a smoking Room, I felt the ventilation was not very good; unless I smoked with the bathroom and toilet door open, it became smoky. The air conditioner was slightly dirty and had an odor. However, we were able to stay at a reasonable price, so overall it was good. If we have the opportunity again, we would be happy to stay again.

The room, facilities, bath, and meals were all extremely satisfying. The meal menu was diverse, and above all, the drinks were incredibly affordable. The morning plate was warm and delicious. Thank you for the wonderful experience. Although there are some reviews mentioning "hair," we found no such issues at all; the cleanliness was impeccable. The bath was very spacious with a large-screen bath TV to enjoy, and there were plenty of amenities available. We stayed as an elderly couple and found it more than satisfactory—truly exceptional! Our future travel plans will likely revolve around Fine hotels in various locations. We're already considering when to stay at this hotel again next time! Despite calling multiple times, we deeply appreciate the staff's prompt responses and their heartfelt service.

This is my second stay. The Room is thoroughly cleaned, feels very fresh, and is extremely comfortable. However, the stairs are steep and there are steps, so it may be a bit difficult for guests with weak legs or mobility issues. That said, the best part is that natural Onsen water comes directly from the bathroom faucet. It’s a private Onsen bathroom. The water temperature is just right, so you can soak and relax at your own pace. Lake Suwa spreads out right in front of you across the road from the building—amazing views. It was cherry blossom season, and we were able to enjoy hanami at a leisurely pace. It was a very comfortable trip.

Once again this year, we were satisfied with the Accommodation, meals, and Onsen. We look forward to staying with you again next year.

We stayed for 3 nights and 4 days for a tournament. The staff kindly prepared an early breakfast just for us to match the ski resort's opening at 8 AM. Each meal had a different menu, which was very satisfying. The bath was almost private, allowing us to relax and recover, with the temperature being perfect even for my husband who usually doesn't enjoy Onsen. We will definitely stay here again when we participate in next year's tournament.

I found a Plan that does not use wheat flour, vegetable oils, dairy products, or sugar, and stayed here looking forward to these meals. An Accommodation offering a “Four Toxins-Free Plan” is still rare across the whole country, so it felt like I had finally found one. There were many dishes, all of them truly delicious, and I left completely full. I was very satisfied. It may have been the best food I’ve had at any Ryokan I’ve stayed at so far. Niigata Prefecture is far from my home and not somewhere I often get the chance to visit, but that made the sightseeing feel fresh as well, and I had a wonderful time.

Needless to say, the food was outstanding, and although it differed from our previous visit, it was excellent. After serving the dishes, they did not interrupt unnecessarily, so we were able to enjoy our meal at a relaxed pace. Just like last time, the proprietress and staff were cheerful and full of energy, which made us feel very comfortable. This is an Accommodation we would definitely like to visit again.

I’m glad I could enjoy visiting different baths. Since it’s a natural Onsen, I’d like to go again. The cherry blossoms nearby were beautiful too. Spring is highly recommended.

Dinner offered a wide variety of dishes, all very delicious, and we were completely satisfied. I only wished the tempura had been served freshly made, but it was still tasty and satisfying. Breakfast was a healthy Japanese-style meal with many small side dishes that went perfectly with rice, and I was happy to be able to have three extra bowls of rice. The private bath was a bit hot, but we could adjust the temperature. The large public bath was also clean, and we were able to relax in the Onsen. The waterfall shower is right in front of you, and they even provide coins for it—excellent. The balance of food, price, and overall satisfaction was very good. We also received discounted ski tickets, which made our ski experience great value as well. They are flexible with breakfast times for hikers and can accommodate bento lunches too, which I found very convenient. I would like to stay again. Thank you very much.

We stayed on a pet-friendly Plan for our dog’s first trip. The building with the pet Plan Rooms felt a bit old, but it was kept very clean and didn’t feel unpleasant at all. We really appreciated having pet amenities in the Room, such as a crate and a trash bin. Both dinner and breakfast were served as set meals, and everything was delicious. Our child, who usually doesn’t eat much, said it was tasty and ate heartily! The portions were more than enough—my big-eating husband was completely full and very satisfied. All of the staff were friendly, so we had a very comfortable stay. Just one thing: at check-in, we didn’t receive an information sheet with details such as facility guidance, business hours, or meal times/locations. I wish there had been one (we couldn’t find the bath hours in the in-room information file either, so we had to go all the way to the bath area to check). Still, it was a wonderful Accommodation that made us want to return—next time with our eldest child as well—and stay as a family of four plus our dog if we have another opportunity.

Room: The room and other facilities are old, but they have a charming atmosphere that added to the experience. Bath: Located in a separate building across a picturesque garden, the bath was delightful with excellent hot water. Meals: Mostly seafood dishes, including abalone sashimi. Everything was delicious and highly satisfying.