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I stayed here to attend a festival and visit acquaintances. Since I arrived a bit early for check-in, I had to wait in the lobby, but the Room is on the first floor without needing an elevator, so it was stress-free. The Room air conditioner wasn’t on, and the heat when I entered was intense. The power turns on by inserting a long plastic stick attached to the key, so I wished there were a spare stick available. The large public bath was great—I could stretch out my legs and relax. There were even guests sleeping at the edge of the bath (lol). If you’re used to auto-locks, you might forget to lock the door, so be sure to check before going to sleep! When going out, I left my key at the front desk. Breakfast has a wide variety and is delicious—be careful not to overeat. All of the staff greeted me with wonderful smiles and provided pleasant service. I’d like to stay here again when I’m in the area.

I visit Sugadaira every summer, so I check early, but I can never get a Reservation. This time I happened to get one, so it was my first stay. The area around the Hotel is very quiet, and the view from the Room is wonderful. After soaking in the Onsen, my skin stayed moisturized for a while. Everyone—at the front desk and in the restaurant—was truly pleasant and welcoming, and I had a great time. The buffet made the most of fresh vegetables and was thoughtfully prepared rather than relying on cheap ready-made sauces, and it was delicious. Since it’s so hard to secure an Accommodation Reservation here, I’d come just for the meal. There was a sheet listing the names of the mountains visible from the Room window, hooks placed throughout the Room for hanging clothes (probably for winter ski wear), a towel provided for use at the washbasin, and even a cube-shaped power strip with five outlets. It’s a Hotel with attentive care down to every detail. I would definitely like to stay again if I can get another Reservation.

The Room was very spacious, and the children were thrilled as soon as we arrived. During dinner, one of our children suddenly felt unwell, and we really appreciated how quickly you brought towels, a bag, and a chair so we could sit in the hallway. Once they felt better, our child said they want to stay again. Thank you very much.

I stayed on a weekday after a round of golf. Thank you for kindly accommodating my request to change the meal time and for answering my questions about souvenirs. The Onsen was silky-smooth and very relaxing. The meals were also delicious, and I was very satisfied. However, it was disappointing that the bed was narrow and uncomfortable to sleep in.

Since we started traveling as a family, we often visit Kinugawa and Nasu, and we always stay at Hotel New Shiobara. This time was also Hotel New Shiobara. Since becoming premium, it has become even more comfortable. Above all, our children really love this hotel. The buffet meals, the baths, and the overall atmosphere inside the Hotel are all excellent. The newly opened lounge is also great. We plan to stay here again whenever we visit Nasu. Thank you as always.

I always stay at Itoen Hotel when I travel. The Room was spacious, a blend of Japanese and Western style, and very clean. Since the Hotel isn’t very large, it was easy to get around with short walks to the dining area and the large public bath. The all-you-can-drink buffet at this price was very satisfying—there were two types of sake and three types of shochu, which was perfect for alcohol lovers. The large public bath was spacious and relaxing. As always, it was an Accommodation with excellent value that never disappoints. Thank you very much.

I’ve stayed at about 80% of the Hotels in Matsumoto, and this one felt like a top-tier, truly great find. Major chains are reassuring because they’re standardized, but this Hotel has a distinct character you won’t find there. - The Room is extremely spacious for the price. The bath is also clean. A curtain can separate the entry corridor area from the Room. - From upper floors you can see Matsumoto Castle—great views. It’s a shame that on the Northern Alps side, apartment buildings block most of the view. - Even with a no-breakfast Plan, you can sign up at the front desk for ¥550 and enjoy a buffet worth well over ¥1,000. *You can have Nozawana pickles every morning. The menu changes daily.* - The lobby has Matsumoto folk-craft furniture tables and chairs, creating a calm atmosphere that feels very “Matsumoto.” - The staff service is excellent. - It’s a bit farther from Matsumoto Station than other Hotels, but it’s closer to Matsumoto Castle and museums, and it’s also right near the downtown area. - A convenience store is nearby. One request: it would be even better if there were a large public bath.

The bathtub was spacious and felt very open, which was great. Breakfast was also plentiful, and the soups in particular were outstanding.

It was so comfortable that it made me wish I could live here. If you plan to have a barbecue, I recommend bringing a fine-mesh grill grate. Breakfast surrounded by greenery and birdsong was wonderful. I’d love to stay again.

The staff were kind and left a great impression! The breakfast staff, in particular, were excellent. The meals were all delicious and satisfying, but it would be nice to have a few more warm dishes. I would love to stay here again.

We chose this Hotel for our long-awaited trip to Takachiho. The staff welcomed us warmly, and we were deeply moved when they sang local folk songs during breakfast and dinner. The meals were thoughtfully prepared using ingredients from Takachiho, and my husband and I were touched throughout our stay. It seemed there were Japanese bush warblers in the mountain beside the Hotel, and in the morning I woke to their beautiful song. I lay in bed for a while just listening, feeling an indescribable happiness down to my very core. The Room was spacious with a great layout, and it was incredibly comfortable—we even talked about how we’d love to arrange our own Room like this! We would definitely love to stay here again.

It’s a small, quiet Onsen town with very little to walk around and see. The Ryokan is quite old and it’s hard to call it spotless, but it’s a great place to relax in a laid-back rural setting. Each dish is carefully prepared, beautifully presented, and truly delicious—wonderful meals overall. The bath water also has its own distinctive character; I liked it as an Onsen. In summer they keep it at a lukewarm temperature, so you can soak for a long time. The owner and staff were friendly and genuinely kind.

For vacations of two days or more, I choose a vacation rental rather than a Hotel or an Onsen Ryokan. From my experience with several rentals, prices and the quality of Facility management vary widely depending on the operator. This property is well maintained with no musty smell inside, towels can be replaced if you go to the management office yourself, the price is reasonable, and the area is quiet—I'd happily stay here again.

We stayed in a Room with an open-air bath. The spacious Room and the generously sized open-air bath in the Room helped us fully relax and recover from our fatigue. Although the building is somewhat old, it is well cleaned, and since I don’t really like newer but cramped Rooms, this Accommodation suited me well. The Onsen was also excellent and warmed me through to the core, so I would definitely like to stay again.

My spouse and I stayed on 8/5. The Ryokan is located around the middle of the Akayu Onsen town. When we arrived at the entrance on a quiet midsummer afternoon, a lovely proprietress warmly welcomed us. The artworks displayed throughout were truly beautiful and valuable—nostalgic yet mysterious—and it felt like visiting a hidden museum surrounded by mountains. The Onsen baths included a Roman-style bath and a rock bath. Everything was kept very clean, with an artistic atmosphere, and the water was pleasantly hot—it really seemed to help with stiff shoulders and nerve pain. The shower pressure was also excellent. We ate nearby this time, but we heard they offer carefully curated menus. And the Room: a spacious Japanese-style Room, welcome tea and sweets, and a large TV—absolutely satisfying. I also saw comments from others saying the Facility and building feel old, but that’s exactly what makes it special. I hope it can remain as it is for as long as possible. It was an old-fashioned, artistic Ryokan where we could truly relax and feel healed. Thank you very much!

We had a very comfortable stay. Thank you very much.

This was my second stay. The waters of Sakakibara Onsen are truly exceptional—I've visited many Onsens, but this is the best for me. Including day trips, I come about once every two months. Sei Shonagon is a calm and charming Accommodation that retro Showa-era lovers will adore. The Facility is spotless, with thorough cleaning down to every detail. The meals are generous in portion, delicious, and carefully prepared—I really enjoy them. They also offer a great selection of Mie sake, and the tasting set is a great value and highly recommended: you can choose 3 or 5 types from around 10 options. Above all, the baths are outstanding, with a wonderful atmosphere. The staff are kind and always smiling. I’ve heard Sakakibara Onsen has become quieter than it used to be, but this is an Accommodation I never want to see disappear. I’d love to visit again during summer vacation—I’m already looking forward to it. If I may make a few requests: where possible, I would love for the women’s and men’s baths to be swapped monthly (even just once in a while), as the men’s bath looks lovely in photos and I’d really like to try it too. Also, I would appreciate having an electrical outlet in the Room for charging devices. And although it may be difficult to change, the stairs down to the bath area are steep and might be challenging for older guests—any measures you could take would be appreciated. Other than that, I was truly satisfied with everything. Thank you very much for such a wonderful stay.

Their courteous service was excellent. I would like to use them again.

My family of three stayed here recently. It was a last-minute trip, so we made our Reservation right before traveling. The Room we got was an 8-tatami Japanese-style room. I was a little disappointed at first, but once we checked in, I opened the door and found the entrance to the private bath right in front of us. A light at the entrance shows whether it’s in use, so whenever it was off, we could head straight in—such a convenient location. Best of all, the private bath is free, which was very appealing. The meals were also perfectly timed as a course menu, and everything was delicious! Both dinner and breakfast were exactly to our taste. It was a truly relaxing two days. This has become an Accommodation we’d love to visit again as a family soon.

From the outside, the building may appear old, but inside it is clean and well-maintained. The front desk staff provide excellent service with warm smiles. While the large public bath has an older feel, it is kept very clean. The Room was also clean and tidy. The restaurant offers simple meals, but the staff's attentive service was commendable. Please note that the large public bath can get very crowded depending on the time due to many day-use guests.