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We stayed for one night during the Obon holiday period. The front desk staff warmly welcomed us. The Room felt very new and was impeccably clean, so we had a very comfortable stay. It was great to have both yukata and pajamas available. They also quickly exchanged the yukata size for us, which was very helpful. We headed to the bath right away. The large public bath was very clean, and we loved that the shower kept running without having to press the button repeatedly! Bathing while looking at the castle was wonderful. The hair dryers in the changing area were ReFa. The muscat vinegar drink in the post-bath lounge was so delicious that even our children—who usually find fruit vinegar drinks too sour—went back for seconds. Since our Room included lounge access, we used the massage chair there, enjoyed some drinks, and felt refreshed. Also, the bed in our Room was incredibly comfortable—I may have slept better than I ever have while traveling. I think it’s a great fit for those who like pillows that are fluffy, soft, and low-profile. The next morning we had breakfast at Mimasaka Kitchen. We already knew it had a good reputation, but it exceeded our expectations—the lightly seasoned side dishes and wide variety of desserts that weren’t overly sweet were more than satisfying. Even better were the onigiri made by one of the staff members—perfectly light and fluffy—and our whole family couldn’t stop praising them. Overall, we were extremely satisfied with this Accommodation. Thank you very much for taking such good care of us during our stay.

It was a wonderful Hotel where we could truly enjoy Lake Biwa. The Room offered a panoramic view of Lake Biwa and felt incredibly open and airy. The interior also had a luxurious touch, and we genuinely enjoyed simply spending time in the Room. All of the staff provided excellent service, proactively checking in with us, so we never had any trouble during our stay. The Onsen was especially memorable. The water quality was excellent, and the view of Lake Biwa from the open-air bath was exceptional. On the day we stayed, a crescent moon reflected on the lake’s surface, creating an enchanting scene. The amenities were also high quality. We were very satisfied with the all-inclusive lounge as well. With its high ceilings and spacious atmosphere, enjoying drinks freely while looking out over Lake Biwa was truly fantastic. Dinner featured an outstanding full-course Omi beef meal—so much so that it felt like great value for what you get. There was also a wide selection of drinks, and we were especially happy to see many local sake options available. They paired perfectly with the fresh ingredients. Breakfast was a buffet featuring locally sourced ingredients with plenty of variety. The restaurant had ample seating, so we could dine comfortably without waiting while enjoying views of Lake Biwa. If I had one request, it would be helpful to have a Plan without dinner as an option—this would make it easier for guests on a Multiple Night Stay to enjoy dining out for one evening. For that reason, we changed our stay from two nights to one night this time; however, after actually staying here, it was such an excellent Hotel that we regretted not booking a Multiple Night Stay. Next time, we would definitely like to stay for multiple nights.

This was my second stay, following last year. The lobby, Room, and large public bath are clean, spacious, and comfortable. The large public bath is excellent. The Onsen leaves your skin feeling smooth, and I especially liked the open-air bath with a very hot option. Breakfast featured many Chichibu specialties and was healthy, so I could eat plenty without feeling heavy—while still offering hearty options for those who want a more filling meal. I’d love to stay here again when I visit Chichibu.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

The location is ideal for visiting the National Stadium. When I checked out early the next morning, they kindly stored my luggage. After I returned once my errands were done, I told the front desk that I had left something in my Room, and they responded quickly, politely, and very pleasantly. The housekeeping staff had neatly placed a note together with the item in a bag, which made me feel this is a trustworthy Hotel. Thank you very much.

The location was great, and we had a very comfortable stay. The complimentary drinks at the 1F café were excellent. Unlike a typical breakfast, every dish was delicious—we were pleasantly surprised. The only thing we noticed was that the Room felt a bit small, but everything else was perfect. We would love to stay again on our next trip.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

Very convenient, right in front of Sakurai Station. We stayed here to visit Hasedera Temple and Abe Monju-in on our way back from Osaka. We also planned to go to Horyu-ji afterward, so we used Sakurai Station, which is served by both Kintetsu and JR. The Room was more spacious than expected and very practical. The large public bath was also very clean. If I had one request, I would have liked mineral water in the Room.

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

Thank you very much for taking care of us during our stay. We truly appreciate your accommodating our food allergies. The meals were absolutely delicious. The Ryokan baths, the private bath, and the public hot springs were all wonderful. It was a shame we couldn’t visit all of the public baths, but we’d love to come back and do a full hot spring tour next time! As for amenities, we didn’t have any particular issues, but I happened to forget my makeup remover and thought it would have been helpful if the Ryokan had one available. We’re grateful for the lovely time we had. Thank you very much.

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

I was drawn in by the Hotel photos on Yahoo! Travel. The Room was very spacious, with an open and clean feel, and I was able to relax comfortably. The open-air bath was a good size, the sauna was clean, and I personally found the cold plunge temperature very pleasant. The meals were also delicious. I would love to stay again.

I stayed one night in Kyoto, a city I love, to go hydrangea viewing. I arrived before check-in, but I was able to relax in the lounge overlooking the beautiful garden with a cola and cake. Soon after, I was shown to my room, which I truly appreciated. As I don’t have much stamina, I chose this Hotel so I could rest well while still enjoying the feeling of being on a trip in Kyoto. I made a Reservation for a room with views of Kōmyō-ji Temple’s main gate and the Hotel garden from the window. Including the magic hour at dusk and dawn as well as the nighttime illumination, the scenery was even more wonderful than expected, and it was truly relaxing. It was also adorable to see snails and umbrellas drawn in the Hotel’s stone garden outside the window—so perfect for Japan’s rainy season. In my room there were Gion Tsujiri kabusecha green tea, black tea, and coffee; plus complimentary juice and beer in the refrigerator. Enjoying a slow Hotel stay while watching the beautiful view and changing sky was simply amazing. In particular, there was a chocolate-scented coffee capsule called “Chocolatino” for the espresso machine—I woke up before dawn and felt so happy having my morning coffee while watching sunrise magic hour. The beer also had stylish yuzu and fruity aromas, and drinking it in a bathrobe after bathing tasted exceptionally good. From 15:00 to 18:00, welcome drinks were available in the lounge. There were champagne and white wine—both favorites of mine—and I enjoyed them at leisure. As I’m a light eater traveling solo (and had just eaten cake), pairing drinks with some potatoes was more than enough for me; however, it also felt like you could enjoy a proper dinner there as well—meat dishes, desserts, and more—which seemed great because you can adjust freely depending on your mood. I love baths as well, so I was happy that there were stylish, high-quality bath salts and amenities provided in generous amounts. Twice—at night and again the next morning—I soaked properly in a bathtub where I could fully stretch out and relax. Breakfast overlooking the garden was wonderful too; they kindly arranged seating where I could feel comfortable on my own. After breakfast each day, between attending morning services and taking walks around the garden grounds (and more), it felt incredibly fulfilling. The gardens within this Hotel also had seasonal flowers such as hydrangeas and bellflowers (kikyo). Including nighttime illumination visits too—I took three walks total: evening, night, then morning—and being able to enjoy Kyoto’s seasonal atmosphere without even leaving made me extremely satisfied. It was an amazing trip to Kyoto!

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

The meals were beautifully presented, and everything tasted truly delicious. They were a delight to look at as well, and you could feel the care put into each dish. The Room was also thoroughly cleaned, and we were able to spend our time comfortably. The staff kindly answered our questions, which helped us learn about the origins of Kaminoyama Onsen and plan our sightseeing. My spouse loved it too and said we would like to stay again for the meals. We had a relaxing, comfortable stay and it was a wonderful time.

With warm smiles and heartfelt hospitality, a beautiful space blending Japanese and Western styles, and gentle Japanese cuisine made with local ingredients, our stay was truly wonderful. The Room is comfortable, combining a Japanese-style room overlooking a beautiful Japanese garden with a cozy bedroom. Thank you for such an exceptionally relaxing time, as if wrapped in a soft, gentle atmosphere.

We are always very satisfied with the pleasant hospitality, delicious meals, and relaxing Onsen. This time, we chose the teppanyaki dinner course for the first time, and it was delicious and very satisfying. It made us want to visit again right away, so as soon as we returned home, we promptly made our next Reservation. We look forward to staying with you again.

We returned to Koyokaku for the first time in a year. When it comes to Ureshino, Koyokaku is our favorite Accommodation as a couple. This time we stayed in a twin Room with a private indoor Onsen bath, and being able to enjoy the Onsen anytime is truly luxurious. For dinner, we enjoyed grilled Saga beef, colorful salads, and sashimi until we were completely full. After that, we took a relaxing walk together—something we don’t often do in everyday life—and realized again that this special time was possible thanks to this Accommodation. We were able to rest comfortably as well. Breakfast was just as wonderful: Onsen tofu, salad with roast beef, grilled fish, an Onsen egg, and rice porridge with six different toppings—such a luxury, and everything tasted amazing. This trip was another fantastic one. Thank you very much to all the staff for your kind hospitality again. We will definitely visit again.

The service was very thoughtful. The Room was extremely clean, and the amenities were well stocked. It is also very close to Narita Airport, making it highly convenient. This time I used Narita for an early morning flight, so my stay was short, but I would like to relax and spend more time here next time.

The Accommodation’s calm atmosphere, the cuisine, and the baths were all wonderful, but what impressed me most was the exceptional hospitality of the staff. Everyone we spoke with combined deep knowledge with warm, attentive service, making our stay truly comfortable. I initially wondered if this trip might be a bit luxurious for traveling with my three underage sons, but they seemed to experience what true quality means, and I am now wholeheartedly satisfied.