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This was our first stay in three years, and our first summer visit with children. After enjoying the pool, our child fell asleep and we weren’t sure what to do, so we asked just in case—and you were able to let us check in almost two hours earlier than planned. It was a huge help. Our child was fully refreshed after a nap on the bed, and we were able to enjoy the pool even more afterward. The BBQ was also great for families with kids—our children played on the lawn, so we could relax and take our time. It’s a bit of a shame that we couldn’t use the container sauna or spa because we had children with us, but we were very satisfied with the extraordinary experience that felt like being abroad. We would be very happy if the wine selection could be improved a little more.

I stay here when I’m on business in Aomori. The free ramen at night was perfect for a light bite. The ice cream after relaxing in the large public bath was especially enjoyable. The omelet at breakfast the next morning was also delicious. I’d like to stay here again.

There were thoughtful touches throughout, such as a basket for carrying towels and a change of clothes to the bath, and tabi socks provided for use inside the property. The food was also delicious.

Perhaps because it was the hot season, the Onsen was pleasantly uncrowded every time we went, which was wonderful! There were many types of baths, and we enjoyed them at a relaxed pace. The Room felt a bit dated and small, but we only needed it for sleeping. The staff were kind, and when we left we even received a handwritten thank-you letter—it truly warmed our hearts. Thank you very much.

It was rainy on the day we arrived, so we couldn’t use the open-air bath we had been looking forward to, which was a bit disappointing. The next morning, I went to the open-air bath first thing at 6:00 and enjoyed it. With the indoor bath on B1 and the open-air bath on the 9th floor, it felt a little inconvenient to use.

Despite the affordable rates, the breakfast buffet offers a great variety. I’m happy that breakfast is available from 6:00 a.m. I also recommend the Kamadoka izakaya on the first floor. For guests staying overnight, there is a 90-minute all-you-can-drink plan for 1,000 yen. Also, it seems that registering as a LINE friend may give you a discount on your room rate. I will continue to stay here in the future.

We stayed one night in Okayama to spend some quality time together as a couple for the first time in a while. Our Room was a corner Room near the elevator with a great view. The Room felt a bit old, but it was well maintained and clean. We had planned to go out right away, but we ended up wanting to just keep enjoying the view. Breakfast was on the top floor, and the scenery there was different from what we saw from our Room, which was nice. The food selection included both Japanese and Western options, and they even had Kasaoka ramen—everything was excellent. We also appreciated having our photo taken. Since we chose a Plan with 12:00 checkout, we were able to visit a nearby exhibition while leaving our luggage at the hotel. We heard that the Rooms will be renovated next year, so we’re looking forward to seeing them after the renovation.

Choosing this Hotel for my first solo trip to Hakone was the right decision. There are relaxing spaces throughout the spacious grounds, and the all-inclusive plan is also very appealing. Getting around inside the Hotel involves stairs and covers a wide area—perfect for getting some exercise! I’ve made another Reservation, so I look forward to staying again.

I was extremely satisfied with this Accommodation. I chose it because they allowed me to check in at 11:00 PM after a festival event, and because the Onsen is available for bathing all night. I also loved the thoughtful idea of opening an Onsen Facility that is normally for day-use during the daytime exclusively for overnight guests at night. By chance it was a large-bath day (apparently some days it’s a smaller bath), and since it was the last night of Obon, I had it all to myself and could enjoy it in luxury. The large bath doesn’t have a sauna, but there is also a lukewarm source-spring bath, and alternating between that and the hot bath completely melted away my fatigue from the day. Breakfast the next morning was buffet-style. I didn’t expect much because I assumed it would be mostly just rice with raw egg, but I was pleasantly surprised. The rice with raw egg was excellent, and there were also porridge and a wide variety of side dishes with great seasoning. For dessert, there were two kinds of fresh fruit—watermelon and pineapple—both sweet and very satisfying. I would definitely like to stay here again.

We stayed as an 82-year-old grandmother and her 22-year-old grandchild. Having lived abroad for many years, we were continually moved by the wonderful Japanese hospitality. The Room with a private in-room Onsen we had always dreamed of was extremely comfortable, and the wide variety of dishes served each day were truly delicious—we could feel the chef’s care in every single item. All of the staff were very kind, and it was simply a fantastic three-night stay. When my grandmother felt unwell from travel fatigue, they even made rice balls for her and showed us such thoughtful kindness. Japanese hospitality is the best in the world. We look forward to visiting again someday. Thank you very much for everything.

The Room, hallways, and entire property were very clean, and I was very satisfied. If I had one request, I would like the large public bath hours to be a little longer. Also, I don’t think there were any facial toner or lotion; if they were available, I would have been even more impressed. I will stay again.

All the staff were kind and pleasant. The bath limited day-use visitors, so I could relax and enjoy it. Every meal was delicious and seasoned just the way I like. The robatayaki was perfect with drinks. The made-to-order salt-grilled ayu was outstanding, and I’m glad I ordered it. However, I was disappointed that the delicious apple juice they used to have at breakfast was no longer available. I would like to stay again in a different season.

The staff were kind and attentive. Every dish in the French full-course dinner was delicious. There was a wide selection of wines, and choosing one was fun. Breakfast was also delicious. We enjoyed all the different activities and experiences. We would love to stay again.

I stayed in a smoking Deluxe Single Room. The Room was thoroughly cleaned down to every detail, and I had a very comfortable stay. I accidentally left something behind, but they kindly assisted me over the phone, and this is a wonderful Hotel with a high level of satisfaction in every aspect. Whenever I visit Kyoto, I will definitely stay here again.

I stayed here twice a few years ago, and I was truly happy to be able to return after a long time. All of the staff were genuinely pleasant, and I had a very relaxing stay. In particular, thank you to Mr./Ms. H (I’m using an initial as I’m not sure if it’s okay to share the name) who assisted with my check-in. One thing only: I used FORNI for both dinner and breakfast. At dinner, my meat was upgraded, but I wasn’t asked about my preferred doneness. At breakfast, we were told it would be a choice of main dish plus a semi-buffet, but later we were informed that choosing the Japanese set would not include the semi-buffet, which was a bit disappointing. Even so, this is truly a wonderful Hotel. I look forward to visiting again.

I stayed here on my first trip to Hokkaido in a while. I was extremely satisfied with the outstanding location, the cleanliness of the rooms, and the exceptional hospitality of everyone at the Hotel. The view from the open-air bath was also wonderful, and I would definitely like to stay here again. Thank you very much.

Very close to Bellesalle. The Room was comfortable, with the bathtub and shower separated from the toilet. I was able to spend time in a very quiet environment, and my work went smoothly. Thank you very much.

Because the service was excellent when I stayed in spring, I chose this Accommodation again for my stay in Kyoto.

We used this property for a family gathering to celebrate a special occasion. All the staff were very kind and attentive, and we had a wonderful time. Thank you very much.

A stay with breakfast that feels truly luxurious. The breakfast was exceptionally delicious. The staff’s hospitality and service were perfect in every way. I’d love to come back for another extraordinary getaway.