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This year, my wife invited me, and we stayed here for a birthday trip for our son and me. Compared to a year ago, there were more international staff members, and we could really feel how hard everyone was working. This year again we chose the [Premium] Chef’s Selection featuring spiny lobster, abalone, and Matsusaka beef. The sashimi was exceptionally fresh and delicious—we were very satisfied—and the other dishes were also creative and tasty. The Room was a Shiracho-kan Japanese-Western style room; it was easy to use, well cleaned, and very comfortable. The Onsen temperature suited my preference perfectly, and since it was Friday there seemed to be fewer guests, so I could enjoy it almost all to myself, which felt wonderful. We are satisfied every year, but this time two things stood out: the Matsusaka beef shabu-shabu didn’t have the same impressive flavor as usual, and the toilet (washlet) in the Room felt quite old and wasn’t functioning fully. We would like to stay with you again in the coming years as well—thank you in advance. Thank you very much.

Although it’s part of the Hyatt group, there’s no excessive service, which actually makes it more comfortable. You bring necessary items such as toner and bath towels to your room from in front of the 1st-floor front desk, and I support this effort to reduce unnecessary waste. There is no dedicated parking lot, but there is a coin-operated parking area along the local road on the annex side. When loading and unloading luggage from the car, it was helpful that there was little traffic. The disappointing part is the coffee service. I use it every year when I stay, but there always seems to be some kind of issue—such as the machine not working properly or running out of milk. Overseas guests also seemed confused about how to use it. It might be better to switch to a simpler machine like those at convenience stores. I also feel sorry for the front desk staff having to deal with problems with the machine.

The Room had a private Onsen with an amazing view, and being able to soak in it again and again was truly soothing. My wife and I also had a wonderful time together. Thank you very much for your courteous, kind service, including the teppanyaki dishes we ordered additionally. Reservations are rarely available, but if possible, we would love to stay at this Accommodation again.

This was my first time staying here. There is also an underground parking lot, and the Room amenities were well stocked. I was very satisfied with the coffee machine and the complimentary drinking water. The breakfast buffet also included an egg station, and everything was delicious. I will stay here again when I return home. Thank you very much.

The station near Yuigahama is close behind the Hotel, and it’s within walking distance to the sea in the morning, so we were able to enjoy a quiet Yuigahama. The Hotel breakfast was delicious, and the staff were very kind. Hasedera Temple and the Great Buddha are also within walking distance, so I think it’s a great location. Next time I’ll come with friends. Thank you for your hospitality.

We stayed as a couple during our summer vacation. It was a small Accommodation, but the Room was spacious and had a nostalgic atmosphere. The Room had an Onsen with a rock bath, and it was not too hot—very relaxing and pleasant. Dinner was delicious across the board, and the sashimi, especially flounder, was outstanding. All the staff were very kind and attentive, so we were able to relax and unwind. Thank you very much.

The front desk staff were very pleasant, and their explanation of the Room was clear and helpful. The Room and the open-air bath had a wonderful atmosphere, making it a relaxing and calming day. This has become my favorite Accommodation, and I’d love to come back for another leisurely stay!

The Accommodation itself is compact, but the detached annex is impressive and offers plenty of space. The meals were distinctive yet delicious. Each dish was thoughtfully prepared.

First, I was truly impressed by the hospitality. Upon arrival, they greeted me by name, which made me feel very welcome. The Japanese-style room was spacious and spotless. There was even a homemade dessert in the refrigerator. The bath water quality was amazing—silky and smooth—and it left my skin feeling incredibly soft. My dry skin actually improved during my stay. Both dinner and breakfast were lavish, and I enjoyed a full feast. It honestly felt like the best hospitality imaginable. I definitely want to come again!

This was my first time staying at this Hotel in Sapporo. First of all, the staff were very kind and helpful. The Room was clean and wonderful, with a panoramic view of Odori Park below. The breakfast buffet offered a wide variety of dishes. I would definitely like to stay at this Hotel again next time.

I stay here when I’m on business in Aomori. The free ramen at night was perfect for a light bite. The ice cream after relaxing in the large public bath was especially enjoyable. The omelet at breakfast the next morning was also delicious. I’d like to stay here again.

The front desk staff made a great impression, and the Room was comfortable. I will stay here again when visiting Sapporo!

This was my second stay at the accommodation, and I had a pleasant experience again. The room was clean and comfortable. Thank you very much. The large public bath was also very enjoyable; however, I noticed that while there were four mirrors and hair dryers in the changing area, there were only two chairs available. Some guests had to stand while drying their hair. Additionally, the chairs were quite low, making it difficult to see one's face in the mirror when seated, so many guests stood for skincare as well. Although this is not a place where one spends a long time, it was the only inconvenience I experienced during my stay. I look forward to staying here again. Thank you very much!

All the staff I interacted with (front desk, restaurant, and gift shop) had a great atmosphere—and their service was excellent as well. The food was delicious, and the all-you-can-drink plan included Sapporo beer. The Onsen was a comfortable size, and thanks to renovations a few years ago, the Room didn’t feel outdated at all. If I have the chance, I’d love to come again and stay here again.

This was our second stay. All the staff provided very courteous service. The meals were delicious, and the Onsen and the entire property were impeccably clean. The views from the restaurant and the top-floor guest room were truly wonderful. There is also a day-use Onsen within easy walking distance, so we were able to enjoy a variety of experiences. We would love to stay again. Thank you very much for everything.

We stayed in a detached guest room with an open-air bath, and the Facility, bath, hospitality, and meals were all excellent. The Japanese garden is also beautifully maintained—truly an outstanding Accommodation. It is well worth spending a little extra to stay here.

This time, I stayed on the 60-minute Aroma Massage Plan, and it was wonderful! Surrounded by a soothing fragrance and treated with such attentive care, I could truly feel the therapist’s professional skill—my mind and body gradually became lighter and lighter. It was a blissful moment where all my everyday fatigue seemed to melt away at once. The service throughout the Hotel was also excellent. In the lounge, you can enjoy a relaxed, luxurious time with a drink in hand in a refined and calming space. One of my highlights—the meals—was outstanding as well. With every bite, you could taste the quality of the ingredients, and everything looked beautiful too. In every way, the hospitality exceeded my expectations, making this an exceptional Hotel stay that I would absolutely love to return to again.

I stayed here for my younger sister’s birthday. The beef in the kaiseki course with Shinshu Premium Beef was very tender, and even when it cooled down, it didn’t feel heavy or greasy—absolutely delicious. All the other dishes were also excellent, and we were very satisfied. Perhaps because I mentioned the birthday in advance, we also received a surprise gift, which made us very happy. The Onsen was wonderful too, and my sister said it was a shame we only managed to use it twice. From the warm welcome on arrival to being seen off at departure, it felt heartfelt all the way through—not just a quick goodbye at the front desk. Thank you very much.

I was able to fully relax and heal my exhausted body after caregiving. Thank you for taking care of me. I felt the food was a little strongly seasoned, but I finished everything! It was a very good rest. I look forward to staying with you again.

Both the space and the hospitality were very comfortable. At the end of dinner, rice and eel were served, but the eel was tough and the seasoning wasn’t to my taste. The rice was very delicious. As a Diamond member gift, I received rice. I plan to cook it in a clay pot. The bath is on the small side, but it was very clean with a faint sulfur scent—truly the best Onsen I’ve ever experienced. I was worried because I had facial allergies, but instead the itching went away and the redness subsided. Once again, I was impressed by the power of nature. Thank you very much for taking such good care of us.