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It was outstanding... Everything was impeccable—the attention to detail throughout the Accommodation was wonderful, the staff were warm and welcoming, every dish was delicious, and the Onsen was so amazing I wanted to soak in it again and again. Since we came to enjoy hot spring hopping and relax, having a small TV actually felt like a plus. We truly felt that simply spending time there had value. When we visit Kurokawa Onsen again, we will definitely stay at Fujiya!

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

We stayed in the Karaku Room. As we were traveling with my elderly parents and needed some assistance, I was a little anxious before our stay. I consulted with the property in advance, and every member of staff responded warmly and attentively, allowing us to relax and truly enjoy our trip. The ocean view from our room was breathtakingly beautiful, and at night we could see countless stars—an unforgettable sight. From the proprietress’s welcome matcha tea and sweets to each staff member’s thoughtful care and kind words, we felt genuine hospitality throughout. Every dish was truly delicious, and my parents finished everything to the last bite. In addition, the manager—who is also a sommelier—carefully listened to our preferences and selected a glass that was exactly what we were looking for. It paired wonderfully with the meal and made dinner even more special. Most of all, what stays with me is my parents’ happy smiles. When traveling with elderly parents, being able to spend time with peace of mind is essential. At Karaku, we received not only that sense of comfort but also time in which our whole family could feel truly happy. Seeing my parents smile made me think from the bottom of my heart, “I’m so glad we were all able to come here together.” Beautiful scenery, delicious food, and above all, genuine warmth from people. This time spent together as a family has become an irreplaceable memory we will never forget. I am deeply grateful that I could share such a wonderful time here with my parents. It was a truly outstanding inn—one we would love to visit again. To all the staff: thank you very much for giving our family memories we will never forget.

I traveled with my elderly parents and my daughter. The hotel had very high ratings when I researched it beforehand, so we arrived with high expectations. It truly was an outstanding hotel that more than lived up to them. We were moved by the panoramic ocean view from our room. Everything was spotless and very clean. For dinner, we chose the seasonal kaiseki course; the restaurant had a wonderful atmosphere, and we enjoyed a relaxed evening savoring delicious dishes at our own pace. Each item was carefully prepared—beautiful to look at and absolutely delicious. My daughter and parents were especially impressed by the toro-taku. My parents are older and have weak teeth, but the wagyu steak was so tender that they could enjoy it without any trouble. They usually don’t eat much, yet they finished everything, which really surprised me. We used the large public bath, and the view from there was also incredible. The next morning, I woke up early with my parents and watched the sunrise from our room’s terrace; seeing how moved my father was made me feel deeply emotional as well. Breakfast was a buffet with Japanese and Western options plus a few Chinese dishes, so everyone could choose what they liked—we enjoyed it very much. The freshly made fluffy omelet and freshly squeezed orange juice were especially delicious. After check-out, the staff kindly assisted us all the way to the station, for which we are very grateful. I was able to give my parents a wonderful trip full of great memories. Thank you very much! We will definitely return again.

I finally found an Accommodation that truly satisfied me after a long time. The pick-up at the station, the welcome at the entrance, and the greeting at the front desk all left a lasting impression. The hospitality from our attendant and everyone at the Ryokan was excellent. The food was delicious, and the Room was spacious, clean, and very comfortable. If I had one request, since I tend to get hot easily, I would have appreciated one or two more fans in the changing room after bathing—but this is purely my personal preference. I would like to stay again.

The entire hotel felt refined and stylish, and the room was spacious enough to be very comfortable. The bath wasn’t crowded, and I was happy with the amenities and the ReFa hair dryer! The records—one of this hotel’s signature features—seem to divide opinions, but we borrowed a variety of nostalgic records and really enjoyed them. Please don’t get rid of them! At night, we enjoyed craft beer and a mikan sour at the complimentary lounge, along with various snacks we picked up from nearby shops. Wearing yukata and borrowing a cute basket for a stroll was also an experience you don’t often get. In the morning, we went to Dogo Onsen Annex Asuka-no-Yu. Online it said there would be a 15-minute wait, but we got in right away and it was quiet. It was crowded at night, so morning might be the best time to go!

I was immediately captivated by the rural scenery from the Room. We stayed in a Room with an open-air bath, and we also used the private open-air bath. Every area was spotlessly cleaned, making it very pleasant. The in-Room amenities were thoughtfully prepared, and there was nothing missing—I felt you could arrive empty-handed and still enjoy a comfortable stay. I was especially impressed to find single-use packets of laundry detergent among the amenities; it really showed how considerate this Hotel is.

While waiting for the Shuttle Service to the station after check-out, they kindly offered cold drinks and showed thoughtful care in many ways, providing truly attentive hospitality. The meals were delicious, and the tableware was stylish—both the taste and presentation were very satisfying.

Last year, I was impressed by the variety of Onsen and the fresh vegetables, so I stayed again this year. The Room we chose had a bedroom on the second floor and a wonderful layout. We were thrilled to spot a wild squirrel from the balcony, even if only for a short time. I heard the chef has changed, so the overall impact was slightly different, but everything was delicious, with fresh vegetables featured throughout the menu. The morning tomato juice was just as fresh as ever and outstanding. Not only is the Onsen excellent, but there is also a wide selection of drinks available, making this Accommodation more satisfying than any other Onsen Accommodation. It’s a bit far from Tokyo, but I would love to stay again to relax with superb Onsen and fresh vegetables.

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

This was our second stay at Sekiyo. We were upgraded from Taikan and were able to stay in Kangetsuan. It was our first time in a detached guest room, and it was very quiet. From time to time, small birds came to the tree by the window, and my spouse and I were able to relax at a leisurely pace. We also fully enjoyed both the indoor bath and the open-air bath. The meals were wonderful—there were so many dishes that we couldn’t finish them all, and everything was delicious. The attentive service from the room attendant was excellent as well, and we would love to visit Sekiyo again.

We stayed here on a three-generation family trip. They kindly lent a wheelchair to my mother, who has difficulty walking, and the staff member in charge took wonderful care of us. Our whole family became a fan of them. (Thank you very much.) The hospitality was outstanding, and the baths were very clean. We were able to relax at our own pace. Every dish was delicious, and because meals were served in our room or in private dining rooms, we hardly ran into other guests inside the property. It was quiet and very comfortable. The Scandinavian chairs, reading materials, and small decorative items placed throughout the building were lovely as well—the sense of style was truly exceptional. It’s an inn that makes you want to come back. We would love to visit again in a different season.

Everything was very clean, and we had a comfortable stay. They provided drinks and sweets, and we really felt their hospitality. The Room and bath were stylish, and I think they would be popular with younger guests as well. There were also plenty of amenities provided. I was surprised to find the same shampoo and conditioner my daughter uses. The private dog run was spacious, and our dog was happy running around. It’s within walking distance of the station, and there’s a convenience store nearby. It was a wonderful Accommodation—thank you very much. Thank you for arranging the beds for three guests.

This was our second stay. Last time, the hotel was spotless with thorough cleaning and the service was excellent, so we already felt it was a rare gem. This time, they upgraded our room, and we were able to enjoy a spacious, newer room. The food was delicious, the staff member who assisted us during meals was very pleasant, and of course the front desk staff were also wonderful—once again confirming what a welcoming hotel this is. We stay in many different places, but in reality there aren’t many hotels where you can feel this comfortable. I’m impressed by everything. It may be that everyone works in an enjoyable environment and that putting hospitality first is part of the hotel’s culture—but I truly felt that maintaining that consistently across all staff is not easy to achieve. We made more great memories here, and I sincerely hope to stay again. Thank you very much.

The bath and the meals were excellent. The dinner felt a bit too much, but they kindly arranged the leftover meat into the next morning’s breakfast. The staff who took care of us were very kind, and we were able to enjoy our stay with peace of mind. This is an Accommodation I would love to stay at again.

I traveled with my daughter, and we had a wonderfully relaxing time. The meals featured many local Nikko ingredients, were beautifully presented, and were delicious—we were very satisfied. Since we used a private dining room, we could enjoy ourselves without worrying about other guests. The baths also offered a variety of ReFa showerheads and hair dryers, so I ended up trying several. The staff’s smiles were wonderful, and their courteous service was truly soothing. Thoughtful touches—such as bottled water in the room, stickers for the slippers, and drinks after bathing—were attentive down to the smallest details. We will definitely visit again.

We’d been looking forward to staying here because of its great reputation for food. Every dish was carefully prepared, and the homemade sweet bean paste in the dessert was lightly sweet and delicious. We wanted to eat it again, so we made a Reservation for November. At the large public bath “Kawa-no-Yu,” you can enjoy natural hot spring water while watching goldfish. There is also a private bath on the 3rd floor of the main building. You can also use the private baths at the annex Tamaya, making this Accommodation perfect for amazing food and Onsen!

The Accommodation’s calm atmosphere, the cuisine, and the baths were all wonderful, but what impressed me most was the exceptional hospitality of the staff. Everyone we spoke with combined deep knowledge with warm, attentive service, making our stay truly comfortable. I initially wondered if this trip might be a bit luxurious for traveling with my three underage sons, but they seemed to experience what true quality means, and I am now wholeheartedly satisfied.

I stayed here on a solo trip. The room was clean and spacious, and I was able to relax comfortably. The amenities included face masks and socks for the room. Since I don’t drink alcohol, they replaced the alcoholic drinks in the fridge with non-alcoholic options. Dinner was plentiful and delicious—I was very satisfied. Great value for money with excellent service, and I’d love to stay again. Thank you!

From the warm welcome to the heartfelt send-off, I was truly moved by everyone’s hospitality. Every dish was outstanding, and the hot springs were exceptional—I was able to relax and unwind from the bottom of my heart. It was a truly wonderful ryokan that I would love to visit again.