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This Hotel feels like a private villa that always welcomes you home. There is no open-air bath, but the Onsen is quiet and relaxing. The tasteful design makes it easy to unwind. We’ve been having more meals and drinks in the living room, and it would be even more enjoyable with a bit more variety on the menu. The Shuttle Service from Odawara is very convenient.

Everything was outstanding!! Nothing to complain about!! We will definitely stay again!! On the way home, we were already discussing when to make our next Reservation. The food in particular was truly delicious and wonderful.

Both the building and the garden are beautifully maintained—truly an Accommodation worthy of its status as a Registered Tangible Cultural Property. At Tenpyo-no-Yu, we were able to relax and enjoy the Onsen while watching the carp. The cuisine may be creative, but in a way it felt fairly ordinary; despite the excellent wasabi served alongside, I didn’t feel the menu was designed to pair well with it. Perhaps because it had to be carried a long distance, some hot dishes arrived cooled, and there were so many items that we ended up leaving some, which was a bit disappointing. I thought it might be nice to have an upgraded course with smaller portions. There are many stairs, so it may be challenging for guests with limited mobility.

I stay here frequently. I always feel relaxed thanks to the hospitality, meals, Room, and Onsen. The meals are very delicious—so much so that I end up overeating. The Room is also great: it’s comfortable for working and comes with an Onsen, making it perfect for a refreshing break. I will definitely stay again.

I stayed here last July with my wife, and in October with my mother and aunt. This was our third stay, at the request of my mother and aunt who wanted to visit again. As with the previous two stays, we had a wonderful time from check-in to check-out. Thank you again to all the staff.

I stayed in the "Gakuajisai" room this time. Each room is separate, allowing for a very quiet and peaceful stay. However, as I did not thoroughly check during the Reservation process, I ended up booking a room with only an open-air bath and no indoor bath. The changing area was inconvenient to use; the floor got wet, making it difficult to put on my yukata. The meals were absolutely delicious. They featured plenty of seasonal ingredients, which left me completely satisfied. All the staff members were calm and provided courteous service.

Once again, we enjoyed a wonderful trip as a parent and child. The staff were kind and helpful, the meals were delicious, and the Room was clean as always, making our stay very comfortable. Thank you very much.

The ocean stretching out before you The view from the Room is wonderful, but enjoying a drink while gazing at the sea from the gazebo—and then relaxing in a bath—was simply the best. We will definitely return.

Everything was excellent. The hostess’s hospitality was especially wonderful. The staff also kindly introduced us to local spots and were very helpful, so we were able to fully enjoy Nagano. The Onsen was very relaxing, and the meals were truly delicate, beautifully presented, and delicious throughout. There was no excessive service like at a luxury Ryokan, which made it very comfortable. We would love to stay again when we visit Matsumoto.

This time, on my first visit to Beppu during Golden Week, I stayed in a non-smoking twin Room under the Standard Plan. The hotel is conveniently located near Beppu Station, with easy access. I arrived early due to my flight schedule, and it was a great place to leave my luggage and go sightseeing. On top of that, our Room was upgraded to a family Room! The two of us enjoyed the luxury of using a four-person Room. Both the property and the Room were kept very clean, and we were able to relax after sightseeing and drinks. The next morning the weather was bad so we couldn’t see the sunrise, but we fully enjoyed the bath and even the after-bath services. I’d definitely like to stay here again on my next trip back to Oita.

The moment I stepped into the Room, the Sea of Japan and the blue sky filled my view. The scenery from the large sofa by the window was truly wonderful. All of the seafood in the meals was fresh and delicious. After dinner, we went out to the beach and enjoyed beautiful fireworks, which really made it feel like summer. I’d love to visit again in a different season to enjoy more great fish.

I stayed with my grandchildren, a kindergarten senior and a 2-year-old. The Room was more spacious than expected, clean, and relaxing. There were children’s amenities and yukata rentals, and the staff were very helpful. The dinosaur fair was more authentic than I expected, and there was also a small kids’ area. The accommodation cost was affordable, so we were satisfied.

I stayed here with my parents and cousin. It was my first time in Kurokawa Onsen, and it’s a truly wonderful place. Among the many Accommodations, “Yamamizuki” was a Ryokan that left us extremely satisfied. [Setting & Baths] The rain we had been worried about never came, so we were able to relax and take our time. Since it was the perfect season, we were moved to be able to watch fireflies from the bath. I also recommend visiting in June. [Meals] Both the portion size and taste were ideal. Rather than the over-the-top extravagance that can be common at a Ryokan, the dishes felt genuinely “just right,” with thoughtful attention throughout. [Hospitality & Service] There seemed to be many international staff members, but their sincerity really came through, and their service was pleasant. With a comfortable sense of distance—not too close, not too far—the hospitality was also exactly “just right.” My parents and cousin were delighted as well, which I think says it all. I would love to stay again if I have the chance. Thank you very much.

Walking from Hakone-Yumoto Station while browsing for souvenirs, then passing through the main street lined with shops, it was also a delight to reach the Accommodation while being soothed by the lush riverside scenery. The all-you-can-drink service during our stay was also great, with a wide selection including draft beer and sparkling wine. For dinner, we chose the seafood shabu-shabu Plan, and it came not only with several kinds of fish but also scallops and crab; there were plenty of vegetables as well, and everything was delicious. The other dishes were served in small portions so we could enjoy a variety of items, and they looked beautiful too—we enjoyed them very much. Breakfast was also colorful and wholesome, with steamed vegetables, grilled fish, rice accompaniments, and more—delicious food that felt gentle on the body. Neither meal felt lacking at all, but it also wasn’t so much that we couldn’t finish—just the right level of fullness. The Room was clean, comfortable, and easy to relax in. The view from the Room was green and pleasant as well, though artificial fencing made it slightly disappointing. The Onsen was comfortable in temperature and very relaxing in both the large public bath and the private bath. The ice pops after bathing were also a welcome service. All of the staff had wonderful smiles and were kind throughout our stay, making us feel very comfortable. We would love to stay again. Thank you very much.

This was my first stay here, and I was able to relax very comfortably. Not only were the meals and the Onsen wonderful, but the staff were also very courteous and attentive.

The Accommodation is a bit old, but the hot water is great, and above all, the food was absolutely delicious. Everyone was kind, and it was a warm and welcoming Accommodation.

Return Visit Stayed for two nights a few years ago and was amazed by how incredible the Moor Onsen was. They even had our past stay history on record, which really showed their professionalism. At the time, we were a bit bothered by some odors in the Room and Onsen, so we “cheated” for a while with a newer Accommodation nearby (laugh). This time, we made a Reservation for a newly renovated Room. Bottom line: it was excellent! I’m not really into saunas, but I enjoyed it because you can adjust the temperature in various ways and even listen to music. There were plenty of towels, and bathrobes were provided as well. The only downside was that the open-air bath was slightly too hot. The food was delicious, and the service was flawless. If they renovate more guest rooms, we will definitely stay again.

We sincerely apologize for any inconvenience we may have caused regarding our arrival and meals, and we truly appreciate your kind and flexible support. Thanks to you, we were able to relax at ease. Although we arrived exhausted, we were able to refresh properly. We would love to stay with you again.

Although it was hot outside in summer, the Hotel Room felt fresh and comfortable. With a semi-open-air Onsen bath, we relaxed and toasted as a couple while looking out at the deep-blue sea with a cold canned beer in hand—it made us feel truly happy. We enjoyed the Onsen many times until around 10:30 a.m. the next morning. Since we are both over 60, we were able to stay at a discounted rate. For dinner, we went to the neighboring seafood market “Mushigamaya,” which is also highly recommended. The Hotel breakfast can be delivered to your Room; it was delicious and my wife was very pleased. We would like to stay again.

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.