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This was my first stay in Yufuin Onsen. A week before my stay, there had been heavy rain and I was told train services were suspended, but the staff’s phone support left a very positive impression. I chose a detached Accommodation, and the Room was clean and the Onsen was excellent. There was something like insect repellent spray in the Room, so I wondered if there might be a lot of bugs, but it didn’t bother me at all. Both dinner and breakfast were very generous portions and simply delicious. The amount is more than I can finish, so I feel bad leaving food; I would appreciate it if you could offer a smaller-portion Plan as well.

Thank you for your hospitality. We stayed here for a live event and were able to relax comfortably in the Japanese-style room. The staff were also very kind. We made a Reservation for two adults and one toddler, but there was only one set of towels, toothbrushes, and yukata provided.

I was looking for an Accommodation about an hour’s drive from Hakata where I could enjoy both a sauna and great food, and that’s how I found this place. It seems this long-established Ryokan has been renovated into a Ryokan with saunas in every room. I loved the Japanese-modern style. There aren’t many shared spaces, so it’s perfect for a relaxing stay-in retreat. The staff were incredibly kind. It has the warm, charming atmosphere unique to a Ryokan—different from the service at foreign-owned hotels. The meals reflected the local character of Kyushu and Oita while also trying new ideas, and everything was delicious. Dinner was wonderful, of course, and having hitsumabushi for breakfast was a first for me—such a refreshing experience. One of the condiments was yuzu kosho with grated daikon. That was also a lovely new way to enjoy it. And of course, it was domestically produced eel! The sauna let us adjust the temperature, connect via Bluetooth, and the relaxation space was very comfortable as well. Since this is a Ryokan that really lends itself to staying in, I would have appreciated slightly later check-in and check-out times. Overall, I’m very satisfied with this Ryokan. Thank you!

From the moment I stepped inside, I loved the refined space at first sight. The interior and lighting were wonderful, and it felt like a special escape from everyday life. The Room was also functional and comfortable, and I was impressed by how thoroughly the spacious Room was cleaned down to every detail. It’s very convenient—just a 1-minute walk from the station. The staff were all lovely and kind, making this a highly satisfying stay. Next time, sightseeing in Yufuin will be just a bonus—I’d love to return with my stay at GEMS YUFUIN as the main purpose!

Thank you very much for your kindness. The road to the Accommodation was narrow and a bit scary, but otherwise we were completely satisfied. The bath was excellent.

Thank you very much for your truly attentive support from the time of our Reservation. I had wanted to stay here ever since the Hotel opened at the Toy Museum, and not only could we enjoy playing a lot at the Toy Museum, but the Room was also excellent (spacious, with a tatami area, and separate bath and toilet). We also received complimentary tickets for Kin-sen and Gin-sen, and in the Arima Onsen area, it felt like an unbelievable value for this price. I would definitely like to stay again.

It was a wonderful Ryokan with a rich sense of history and charm. Everything was well explained and carefully maintained, and the private Onsen was excellent. I would definitely like to stay again if I have the chance. Thank you very much.

The Room was stylish and made me feel a bit like a celebrity. There were several bathing options—a private bath in the Room, an open-air bath in the guest Room, and a reservable private open-air bath—and all of them were exceptionally comfortable. The food and drinks were incredibly delicious, making it a wonderful, fun experience and an absolutely happy feast.

We stayed here with our dog during the Obon holiday period. When we weren’t sure how to check in and contacted the staff, they guided us very kindly, which made us feel at ease. The biggest appeal is being able to relax and spend private time with our dog without worrying about other guests. Kinrinko Lake and the shopping street are also within walking distance, so we could take our dog for leisurely walks in the morning and at night. They provided pet amenities such as a food tray and pee pads. BBQ equipment, charcoal, and firewood were also available, which was very convenient. There is also a private Onsen, so we could bathe freely at any time without concern. Next time, we’d like to invite our parents and siblings’ families as well.

I visited this auberge for the first time on a two-person trip with my daughter—I'm a serious Onsen lover, and she’s happy to come along as long as there’s great food. We were excited from the start. Since we’re the “stay-in and relax” type who don’t need sightseeing, this was the best Accommodation that met all my requirements, including an all-inclusive plan. The Room options by type matched our request perfectly, and I felt soothed in a space with a style I love. The food was, of course, outstanding—everything tasted new to me, and I was truly impressed! It exceeded my expectations so much that I was far too full to enjoy much of the after-dinner drinks in the lounge or the snacks and sweets, and I didn’t even make it to the cup noodles. I was also amazed by how many kinds of complimentary drinks were available, and there was plenty of beer and water stocked in the Room refrigerator as well. The amenities felt very luxurious. They were such good quality that there’s no need to bring your own. Because it was just us at breakfast, we were able to chat with one of the female staff members (I wish I had asked her name) and enjoy a wonderful time right up until close to checkout. They even had bread from my favorite bakery prepared for us—I was so happy. It’s a shame I can’t write about the Onsen experience, but instead we were able to enjoy another Onsen nearby, which I’ll take as good luck—and it also gave us a reason (and a promise) to come back for sure. I also feel sorry that you showed us such considerate care—it almost felt like too much. I’m grateful to have found an Accommodation in Yunogo that we’ll definitely return to. I recommend it for important anniversaries, and it has also become a special place as a reward for myself. Two wonderful staff members and an incredibly talented chef. I truly hope this place will be here for many years to come. Thank you so much!

A room with extraordinary spaciousness, high ceilings, and a private atmosphere as it is detached. The staff's hospitality was excellent, making it a facility I would recommend even to my most critical friends.

Just steps away from Yunotsubo Kaido, yet offering a serene view of rice fields and Mount Yufu in the back, this accommodation provides a truly relaxing experience. The private onsen in the room is accessible anytime, ensuring a quiet and uninterrupted stay. Equipped with essentials like a microwave, plates, bottle opener, and chopsticks, everything you need is readily available. Considering the location and having an onsen in the room at Yufuin, this accommodation offers exceptional value.

We stayed in the detached Accommodation. When we called in advance to confirm, we were told it would be possible to add one more set of futons in addition to the 7 people on our online Reservation, so we stayed with 8 guests. Even with 8 people, it was spacious enough, and we had a very comfortable stay. There were notes indicating areas that still use items from the former Ito Ryokan, and there were small decorative touches on the walls like kumiko-style woodwork—overall, the interior was more stylish and beautiful than we expected. It’s only a short walk to the main building, but there is also a Shuttle Service, which we really appreciated. The meals were delicious, and drink orders and other requests were handled promptly and efficiently, which left a great impression. The large public bath and open-air bath in the main building were both wonderful on both the first and second floors—each had its own charm—and we enjoyed using both at night and again in the morning. After letting them know in advance that we would be traveling with an infant, they prepared a diaper trash bin and baby soap in our Room. Our three-generation family had a truly pleasant stay. Thank you very much.

This Accommodation was even more wonderful than I had imagined from the website. The furniture choices and layout were excellent. There were plenty of amenities, towels, and tableware provided, so we were able to stay very comfortably. The free-flowing natural hot spring bath was also incredibly relaxing. Since the tub is large and holds a lot of water, adjusting the temperature was a bit difficult—that would be my only minor drawback. During our stay there was a minor issue with the building, but I believe it was handled appropriately in the end. When I visit Hakodate again, I would love to stay here again.

It was a very clean and beautiful Room.

The owner was very kind and took great care of me. I visited solo on a motorcycle, and they even prepared a garage for me, so I could park safely with peace of mind. The interior is a typical traditional guesthouse, but it is well maintained and feels very comfortable. And the meals were truly delicious, full of local ingredients—especially the tempura made with Japanese pepper leaves (sansho). It was my first time trying it, and it was amazing! I was completely satisfied with both dinner and breakfast. As for bathing, there are many public baths nearby, which is very convenient. They also kindly lent me shampoo and soap—too kind! I was so satisfied that the value for money almost made me worry. Highly recommended!

On a Multiple Night Stay with my elderly mother, the staff were very considerate in many ways, and we were able to spend our time comfortably. The meals were delicious, but for my elderly mother and me (over 60), the portions were too large to finish. We didn’t need lunch; snacks were enough. The Onsen water was great, and we could relax in the scenic-view bath, the family bath, and the steam bath. However, the bathtub in our Room was too deep, which felt a bit dangerous, so unfortunately my mother couldn’t use it. Since there is no elevator, I think guests with mobility issues should check in advance. The sunrise and morning glow from our Room and from the scenic-view bath—as well as the night view—were very beautiful scenery that we could have watched forever.

I stayed for a Multiple Night Stay of two nights with breakfast included. Sometimes you get the same meals when staying multiple nights, but I was happy that the menu changed. There were many dishes and the portions were satisfying. The tableware was also lovely. The Ryokan has been renovated and both the exterior and interior are very clean. However, because the structure is an older wooden building, outside noise carries easily. More than voices, you can hear footsteps quite clearly. I stayed in a Room on the 2nd floor, and on the first night I could hear footsteps from upstairs until around 1:00 a.m., which was stressful. If you are sensitive to noise, it may be better to request a Room on the 3rd floor. When it rained, umbrellas and rain shoes were prepared at the entrance, so my feet didn’t get wet. Many people were walking outside in geta in the rain, but I was impressed by the rain-shoe service. The coffee, black tea, tea, and electrolyzed water service was also great. It felt like there were many younger staff members, but everyone was pleasant and helpful—and their English was fluent as well. It was a wonderful Ryokan where you can really feel attention to detail in everything from tableware and interior design to furniture and services. I would definitely like to stay again.

We chose this Accommodation for our first stay after our baby was born. Since our baby is not yet three months old, we were concerned about crying, so we stayed in a private rental-style Accommodation. It was almost too spacious for just the two of us. We were able to relax without worrying about those around us. We also enjoyed playing table tennis for the first time in a while, and the meal portions were so generous we couldn’t finish everything. Everything was very delicious. Dinner required some cooking, which felt a bit challenging with a small child, but it was great that there were no time restrictions and we could eat whenever we wanted. There was also a sauna. The staff kindly brought welcome drinks and breakfast to our Room out of consideration for us. You can tell they are very particular about their food—it was excellent. Above all, the staff were wonderful, showing great care throughout our stay and even seeing us off until our car disappeared from view when we left. It was a lovely stay experience, and next time we’d like to come back with a larger group.

I travel somewhere every month, and this was an accommodation I would love to stay at again. Thanks to this place, I had a wonderful trip, and I would like to express my gratitude here. Highlights: - Convenient location for sightseeing in Beppu Onsen using only public transportation. - They kindly stored my luggage before check-in. - The room was spacious, comfortable, and very quiet. The amenities in the room were practical and well-thought-out without any unnecessary items. Attention to detail was evident—non-slip tabi socks were a nice touch! - The bedding felt great on the skin; the comforter was light yet warm, allowing me to sleep soundly. Points that might feel inconvenient for some: The private open-air bath attached to the room has high-temperature spring water, so you need to add cold water yourself. It took about 3 minutes to adjust it to a comfortable temperature, so I recommend checking the bath temperature before taking a shower. Personally, I enjoyed being able to set it just right for myself and had a relaxing soak. No negative points come to mind. Two regrets: I couldn’t eat the welcome sweets or the pudding sold there because I was too full!