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This was our first stay as a parent and child. The Room was very clean, and it was the perfect environment to enjoy the Onsen anytime. The meals were carefully prepared and truly delicious. Even after checkout, we were impressed by the attentive hospitality, including Shuttle Service to the Rokko Mountain ropeway. We would love to stay again.

It was a wonderful stay. Thank you for your thoughtful hospitality. Even though the weather wasn’t great, we could still enjoy the garden and a hint of autumn foliage, and relax at a leisurely pace surrounded by lush greenery. The meals were delicious, the Onsen was very comfortable, and it made us wish we could stay for two or three days. If we have the chance, we would love to visit again.

As our daughter reached the age for her Coming-of-Age celebration, we stayed here as a family of four to mark the occasion. From the very beginning, we were impressed by the warm welcome and being served matcha tea and sweets. Although it’s close to Dogo Onsen, the property offers a beautiful, spacious, and tranquil atmosphere—truly a luxurious annex just as described. There are famous paintings and exquisite Lladró ornaments throughout, making every moment feel blissful! The Onsen was wonderful as well! We would love to visit again on another special occasion.

I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

The warm hospitality and attentive care from all the staff left a strong impression. They kindly answered our questions about the food and the Facility, allowing us to relax and enjoy a comfortable stay. The meals were truly excellent, and I was especially impressed by how delicious the meat dish at dinner was. Thank you for your heartfelt service and delicious food. I would love to visit again.

All staff members who supported us were incredibly hospitable, and it made our trip truly wonderful. Our whole family was very satisfied—thank you! The facilities were up to date, and the security was excellent. The Ryokan was also very clean and hygienic. Both dinner and breakfast were delicately and elegantly seasoned, everything was fresh, and we enjoyed every dish—it was all delicious. This is a Hotel we would definitely want to stay at again! Thank you as well for preparing surprise plates for us on two consecutive days!

We stayed here last year and had such a wonderful time that we definitely wanted to come back. This year, we chose our travel destination mainly because we wanted to stay at this Accommodation again, and it did not disappoint. Our Room had an indoor bath, but the open-air bath was so relaxing that we never even found time to use the indoor one (laughs). This is truly an Accommodation we want to return to again. Thank you very much.

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

Both the Room and bath, as well as the cuisine and customer service, were of a very high standard at this Accommodation. In particular, the private dining room was a wonderful space with a refined sense of style. The reflection of the waterway’s surface on the navy-blue wall inside was truly magical. I also felt it would be nice to raise the blinds a little at breakfast to enjoy it. The locally made cookies provided in the Room were also delicious. This is an Accommodation where I’d like to stay again, even in a different Room.

My wife and I stayed here as a reward after work. Everything was wonderful—the butler service, the food, and the atmosphere. The early evening with a hint of autumn and the refreshing mornings were both amazing. Staying for about two nights would be perfect. Next time, I’d like to try another Room as well. Thank you—my wife was very satisfied too. The meat miso we received was so good we couldn’t stop eating rice.

I seem to have booked an accessible room without realizing it, and was shown to a first-floor guest room. The in-room bathroom was an impressive stone design with great attention to detail, and the tub had plenty of continuously flowing water. The stone flooring was also slip-resistant, which felt reassuring. The clear Onsen water was silky-smooth—an excellent bath overall. That said, because the first-floor room is almost level with the embankment, bamboo grass has been planted for privacy and the room felt a bit dark, which was disappointing. With the special blinds set at just the right angle, views from outside are well blocked. Whether it was the mattress or something else, I slept very soundly. The large public baths are on the 3rd floor (women), 2nd floor (men), plus there are additional baths in the basement including a granite bath and an open-air rock bath. It’s fun to enjoy a variety of baths around the Accommodation from morning onward, and my companion was very satisfied as well and seemed refreshed. There are stairs to reach some of the basement baths and the open-air rock bath, so even younger guests should take care. Dinner featured local specialties such as salt-grilled ayu sweetfish, followed by more unpretentious yet delicious dishes—overall a very positive impression. Breakfast was also served seated in private or semi-private rooms, so we could enjoy it calmly. After flood damage, tasteful renovations have been done throughout; starting with the lobby, everything felt comfortable overall. However, since it isn’t newly built, there were slight slopes here and there in places like corridors. Being along the riverbank also means small insects can’t be completely avoided in summer. A Facility where you can feel the atmosphere of a classic Onsen inn. If I have another chance, I’d like to stay in a guest room on either the 2nd or 3rd floor.

The Accommodation, the staff, the meals, and the Onsen were all outstanding. The meat and eggs in particular were unforgettable. If I visit Yufuin again, I will definitely stay here!

This was our second stay at Sekiyo. We were upgraded from Taikan and were able to stay in Kangetsuan. It was our first time in a detached guest room, and it was very quiet. From time to time, small birds came to the tree by the window, and my spouse and I were able to relax at a leisurely pace. We also fully enjoyed both the indoor bath and the open-air bath. The meals were wonderful—there were so many dishes that we couldn’t finish them all, and everything was delicious. The attentive service from the room attendant was excellent as well, and we would love to visit Sekiyo again.

I was able to spend a truly luxurious time surrounded by peaceful, lush greenery. The hospitality was outstanding. The Room and the meals—everything exceeded my expectations. I’d love to visit again in a different season.

This was my sixth visit in total, and I’m grateful to be moved every time. Thanks to the variety of rooms and the warm hospitality of all the staff, I’m able to truly experience the sense of escape from everyday life that I value when traveling. What impresses me every time, above all, is the food. Dinner in particular has never been the same menu even once, and the seasonal-themed dishes have become the highlight of each stay. Considering today’s rising costs for so many ingredients, I’m truly impressed and thankful to see the head chef’s exceptional creativity and ingenuity reflected in every meal. One note: because the food is so outstanding, it’s easy to end up drinking more—so if you enjoy alcohol, a bit of self-control may be needed (laugh).

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

On this occasion, in Yufuin, we are pleased to introduce a wonderful Accommodation where you can gracefully relax and rejuvenate both body and mind.

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.