Seluruh negara × Penginapan untuk bersiar-siar di kawasan Mata air panasPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 53Halaman

We stayed just after the Golden Week holidays. The front desk staff, restaurant team, and housekeeping staff we passed on our way out were all pleasant and handled everything smoothly. Our Room had an open-air bath; although it was listed as having no view at the time of Reservation, we were able to enjoy the mountains across the river, the lights of nearby Onsen Accommodations, and a sky full of stars. We had recently stayed at a related property in Yamashiro Onsen and expected similar meals, but the buffet selection was different here, and in particular the local Gero specialty “Kei-chan” chicken was delicious. The baths were used by quite a few guests, but they never felt crowded, and everything was well cleaned and easy to use. We were able to relax and enjoy a wonderful, unhurried stay. We would love to stay again.

Tamatsukuri Onsen is known for its excellent water, and it truly felt smooth and pleasant when I soaked in it. I even bought a bath additive called "Tamatsukuri Onsen Bath" from the shop. The meals were plentiful, and my whole family was satisfied. Thank you very much!

Due to bad weather, I arrived much later than my planned check-in time, but they accommodated me. My vehicle was about the size of a microbus, but they still allowed me to park, which was a huge help. Another place refused because of my vehicle size, so I really appreciated how willingly this Accommodation handled it. For a family of four, the 10-tatami Room was very spacious, and the kids were thrilled. The Facility is a bit old... The windows are thin and you can hear outside noise easily; the sound of rain echoes pleasantly in the Room. The shower pressure in the bath was a slight downside... Other than that, I have no complaints. An Accommodation that lets you park a vehicle of my size is invaluable, so I’ll stay here again next time. Thank you very much.

I was able to relax and enjoy the Onsen. Thank you very much. The Facility was clean, and the meals were excellent. I ended up eating too much, haha. Thank you for taking such good care of me.

Thank you for having us for one night. As others have mentioned, the warm hospitality was truly comforting. The meals were delicious, and everything was spotless throughout, which left us feeling refreshed. I traveled with my wife and our two daughters, and this was an Accommodation we are genuinely glad we chose. Thank you very much.

This time we stayed in the VIP Room and enjoyed the premium kaiseki dinner course. The Room was very spacious, the garden was beautifully maintained, and the private open-air bath attached to the Room was excellent. All of the staff who assisted us were very kind, and every dinner dish was carefully prepared and truly delicious. Breakfast seemed to be the same for all courses, but since we can’t eat much in the morning, we personally appreciated that it was on the lighter side. We also visited the large public bath, but we noticed towels left at washing stations that were not being used and some guests reserving spots. We think it would be even better if there were guidance on how to use the facilities in languages other than Japanese. Access was convenient—about a 7-minute walk to the streetcar stop. By taxi or car, you can reach major sightseeing spots in about 15 minutes, so if you don’t have a car, using both the streetcar and taxis makes it easy to get around. It was a 5-minute drive from the airport, so being able to leave our luggage before/after our stay was very convenient. If we have another opportunity, we would love to stay again for about two nights in a VIP Room with the premium dining course. Thank you very much.

We made a Reservation because our family of six could all stay in the same Room at an affordable price. It turned into a trip that everyone enjoyed. The Room was spacious even with six futons laid out, and dinner was Italian, which felt refreshingly different—everything was delicious. We were still a bit hungry, so we ordered an extra pizza, and it was outstanding. When we requested takeout afterward, they even brought it to our Room. The location was also convenient, so we could take a walk after dinner and before breakfast. The Onsen isn’t very large, but it was great. It was also nice to be able to enjoy coffee and Pon Juice in the lounge after bathing.

The room has a nostalgic Showa-era charm, but it was very spacious and comfortable. The bath was, of course, excellent. With No Meals Included, we were able to enjoy Kaike at an affordable price.

The service was courteous, and the meals were excellent. I especially enjoyed the simple yet Western-style pot-au-feu and would love to have it again. The bath was also very good (I soaked four times). As someone who usually stays at Business Hotels, this reminded me how great an Onsen Accommodation can be.

Great location—there are restaurants, an AEON Mall, and convenience stores within walking distance, which is perfect! The price is reasonable too. Since we enjoy visiting Beppu for day-use hot springs, we’d love to stay here again!

I visited Yufuin for the first time in a while. The newly renovated room was very clean, well-maintained, and extremely comfortable. The bath in the room was Onsen, and I enjoyed it multiple times. Both dinner and breakfast were delicious and highly satisfying. I would love to stay here again.

This was my first stay here. The Room was spacious, and I was very satisfied to be able to relax in the Onsen. If I have the opportunity, I would like to stay here again.

The Onsen was excellent, and every dish was delicious. The white shrimp rice cooked in a pot was especially outstanding and truly memorable. The building felt a bit dated, but the staff’s kind and attentive service more than made up for it, making our stay very comfortable.

I stayed with my mother. The view of the Kuma River from the Room was wonderful, and we spent some time just enjoying it. We thoroughly enjoyed the ayu sashimi, salt-grilled ayu, and other dishes. Everything was delicious. It was also my first time trying dried-and-grilled ayu at breakfast. Along with the Ryokan itself, the baths had a sense of history, and the quality of the hot spring water was excellent. Next time, I hope to visit with my wife and children as well. Thank you very much for your hospitality. I imagine there may be impacts from the earthquake (such as cancellations), but I wish all of your staff good health and all the best.

There is only one elevator, which can cause some congestion during the morning and evening hours. Other than that, there are no issues at all.

We made a Reservation to celebrate my parents’ anniversary. It was the children’s first time experiencing a real Onsen, and they were thrilled. They prepared the largest Room for us, and both dinner and breakfast were delicious—beautifully presented and very generous. We also appreciated the thoughtful touches, like a complimentary pouch for female guests and glowing bracelets for the kids. All of the staff were wonderful, and we’re truly glad we chose this Accommodation!

Not only was the price reasonable, but the Room was clean and the food was delicious. It exceeded my expectations. My mother has difficulty walking, and they kindly lent us a wheelchair; the staff were also very helpful. It became a wonderful memory for us. Thank you very much.

We appreciate your flexibility in adjusting the meal time even when we couldn’t arrive as scheduled due to traffic. Regarding the large public bath, it closes at 9:30 a.m., so we would be grateful if it could stay open a little longer in the morning. Thank you for your courteous service.

The Chikuma River view from the Room was beautiful. It was a Japanese-Western style Room, spacious and very relaxing. About a 2–3 minute walk from the Hotel, there is a convenience store and a footbath, which we enjoyed during an evening stroll. The bath temperature was not too hot and felt great. It was a bit disappointing that the open-air bath alternates between men and women by day. Since we stayed only one night, it was the women’s turn at night and the men’s turn in the morning. It seems the morning view was wonderful. All of the staff were very kind. Thank you.

I was looking forward to the view from the Room, and it truly was breathtaking. It was also great that we could have our meals in the Room. What made me even happier was the selection of complimentary drinks available in the lobby. Ice was freely available as well, and since acerola juice is rarely offered, I enjoyed it many times during my stay. I had a very pleasant stay at this Accommodation.