Seluruh negara × Penginapan untuk bersiar-siar di kawasan Mata air panasPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 34Halaman

The Room was comfortable, and the Onsen, meals, and hospitality from all the staff were wonderful, so we had a very pleasant stay. Overall, we were very satisfied. However, there was one disappointing point. When I made the Reservation in April, I requested that we be assigned a location with as little walking as possible because I was traveling with my elderly mother. Yet two days before our stay, we were informed that the lobby is on the 3rd floor and there is an elevator up to the 2nd floor, but to reach our reserved Room on the 1st floor there are about 20 steps of stairs. By then it was already within the period when a Cancellation Fee would apply, so in the end my mother had to push herself and use the stairs. Given the property’s location and structure, I understand that having stairs cannot be helped. However, since I had mentioned at the time of Reservation that we wanted to minimize movement due to traveling with an elderly guest, it would have been more reassuring if you could have informed us then about access from the lobby to the guest Room. Because everything else—the Room, Onsen, meals, and service—was truly excellent, this was my only lingering regret. If you are staying with an elderly person or someone who is unsteady on their feet, I recommend confirming access to your Room when you make your Reservation.

Thank you very much for having me stay at your Accommodation for two nights and three days from Saturday, July 25 to Monday, July 27. This was my first solo summer trip staying at an Onsen Ryokan, and I was truly happy with how spacious the Room was. I also really appreciated the complimentary services such as delicious sweets and bottled water. Both dinner and breakfast were excellent, including shabu-shabu made with Kobe beef, a specialty of Hyogo Prefecture, as well as fish dishes such as salmon. This time I used the private Onsen at night by myself for the first time. In the past, I have visited Onsens with my family in places like Yatsugatake (spanning Nagano and Yamanashi) and Aizu in Fukushima. Being able to enjoy a private Onsen alone this time was very relaxing, and it was wonderful to soak slowly without worrying about anyone else around. Lastly, I had a great time on this summer trip during my two-night stay from July 25 to July 27. I will be busy with work again, but after saving up more of my salary, I would love to come back. Once again, thank you very much for taking care of me during those three days starting July 25.

We gathered from various places to celebrate our elderly parent's birthday and stayed for one night. First, we relaxed together in the private bath while watching the clouds drift by. The specially prepared sparkling water was a delightful touch. The Onsen made us quite hungry, so we chose a small portion gourmet plan considering my mother, but it left us all fully satisfied. We were touched by the thoughtful celebration gesture from the accommodation, and the mulberry jam we purchased at the shop on our way home was delicious as well. During our stay, whether it was walking freely on the spacious tatami or feeling the warmth of the staff, there was always a cozy and pleasant atmosphere. Thank you very much!

The front desk staff were very pleasant, and their explanation of the Room was clear and helpful. The Room and the open-air bath had a wonderful atmosphere, making it a relaxing and calming day. This has become my favorite Accommodation, and I’d love to come back for another leisurely stay!

Sorry for the late review, but we had such a wonderful stay that I wanted to share it. The staff were incredibly kind, and that alone made us feel we chose the right Hotel. In particular, during meals (the buffet), the staff greeted us with warm smiles and made dining truly pleasant. Of course, the food was delicious as well. The shop staff were also very welcoming. Even though it was close to closing time, we never felt rushed, and I enjoyed shopping in a relaxed way while chatting with them. As for the Facility, there was a drink bar just outside the bath area, and it was great to be able to sample small amounts of various alcoholic drinks such as beer and shochu. Our family of five stayed here, and every one of us was satisfied. Thank you very much.

This time, we stayed in the Jinshiro Room. As always, the in-room bath was incredibly relaxing. The meals were delicious too!

Since the Room we selected was on the 4th floor, we got quite tired going back and forth three round trips down to the 1st floor (for walking our dog, etc.), plus meals and the bath (four round trips up to the 2nd floor) (lol). Next time, we’ll choose a Room on the 1st or 2nd floor (lol). Other than that, there were no problems. Our dog was happy, and the food was delicious too. (We are an elderly couple, aged 75 and 70.)

We stayed here for the first time to celebrate our wedding anniversary. The Accommodation was beautifully arranged, and all of the staff were wonderful. We were delighted that each person congratulated us on our anniversary. Every dish was delicious, with carefully prepared broth, and the tableware was lovely as well. My spouse and I truly enjoyed a happy time together. We also enjoyed the open-air bath many times. We would love to stay again. Thank you very much for your hospitality.

Both the quality and quantity of the meals were more than satisfying. The bath water had the unique feel of Ureshino Onsen, and I soaked in the in-room bath four times. If I have the chance, I would stay again.

This was our fourth trip with our Toy Poodle, Fukumaru! We didn’t want to leave him alone in the Room, so it was very helpful that we could bring him to the dining area. As a pet-friendly property, we were able to relax and enjoy a comfortable stay, and we were very satisfied. We’d love to visit again someday.

There was a great selection, from treats like crab and grilled eel steak to local specialties such as ramen and dango-jiru. They also had ice cream for dessert, which was very satisfying. I used the large public bath early, so it wasn’t crowded and I could relax. There is also a private family bath, making it convenient for families with small children.

We enjoyed delicious cuisine and the Onsen, making for a fun and wonderful summer vacation. The 30-tatami Room we used for the first time was also impressive. We also enjoyed Aizu’s local specialties, including Kozuyu and dried cod (bo-dara).

Both the Room and the large public bath were very clean, and we had a comfortable stay. The food was also well seasoned. The 10-minute fireworks at Lake Suwa exceeded our expectations and became a wonderful memory. It was such a great Accommodation that we could hardly find anything to complain about. When we visit Lake Suwa again, we will definitely stay here again!

I have stayed at several Accommodations in Kamisuwa Onsen before, but this Accommodation was the best. The breathtaking view from the Room and the spacious, open bath were outstanding. Dinner was served in a private room with a great atmosphere, and every dish was carefully prepared and delicious—you could really feel the chef’s thoughtfulness. The staff were also very courteous, and I had a wonderful time throughout my stay.

• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.

This time, on my first visit to Beppu during Golden Week, I stayed in a non-smoking twin Room under the Standard Plan. The hotel is conveniently located near Beppu Station, with easy access. I arrived early due to my flight schedule, and it was a great place to leave my luggage and go sightseeing. On top of that, our Room was upgraded to a family Room! The two of us enjoyed the luxury of using a four-person Room. Both the property and the Room were kept very clean, and we were able to relax after sightseeing and drinks. The next morning the weather was bad so we couldn’t see the sunrise, but we fully enjoyed the bath and even the after-bath services. I’d definitely like to stay here again on my next trip back to Oita.

Thanks to your call in advance letting us know there would be road closures due to a festival, we were able to arrive before the roads were closed. As a result, we enjoyed the festival and the fireworks, making our stay truly memorable. The staff’s attentiveness was outstanding, and the parking valet service in particular exceeded our expectations by far. There are not many places where great service alone makes you want to stay again, but we would definitely love to return. We also recommended it to our family after we got home. Just one note: since I don’t often sleep on futons, I felt the mattress was thin and the pillow was low.

The female staff member at check-in was very pleasant. Since I only came back to the Hotel to sleep, I honestly wasn’t expecting much, but the Room was clean, and although the bath was small, the temperature was just right. The kamameshi for breakfast was also delicious. Overall, it was very good for me. I’d like to stay here again when I travel to Suwa. Thank you for your hospitality.

Thank you for taking such great care of us the other day. The Room and meals were excellent in every way. We were especially impressed by the all-crab feast. We were very satisfied with the many delicious dishes, including medium-fatty tuna (chutoro). We look forward to visiting again with our family to enjoy another Premium tour.

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.