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After arriving at the Accommodation and taking a short break, we headed to the spacious open-air Onsen. Other guests were already there and said the water was amazing—like a beauty serum. After trying it ourselves, we completely agreed. The silky-smooth water felt incredibly soothing. The cave bath seemed even more moisturizing, making it an Onsen you could stay in forever. Not only was the large public bath wonderful, but the in-Room bath was also beautifully made of stone. I can’t even count how many times we used it during our stay. The meals were also delicious, and we were very satisfied. We also really enjoyed sightseeing at Kikuchi Castle Ruins, Yamaga’s Sakura-yu, and Kikuchi Gorge.

After earning my Onsen Sommelier Master certification, I’ve been gradually visiting Onsen around Japan. The water quality in Shibu Onsen is truly wonderful. I was surprised by how many international visitors there were. Because the public bath tour was crowded, I couldn’t visit them all… but I was able to enjoy almost all of the baths at the Ryokan. The staff were very friendly and relaxed, which made my stay truly soothing. To Mr. Y from the male staff: thank you for all the fun conversations. If you have time, please do come to Niigata again.

The Room has tatami mats, so you can lie down and relax—very satisfying. The bath is also spacious, so you can soak at your leisure—very satisfying. The meals were filling as well—very satisfying. All the staff were friendly and approachable—very satisfying overall. One note: for the dinner buffet’s kamameshi (rice cooked in an iron pot), it’s best to make one pot for 2–3 people. Our family had a very hard time finishing it.

Since it had been rebranded and was offered at a campaign rate, we stayed in the Premium Suite. As expected, the Room was tastefully put together, and it truly felt like they had moved away from the image of an old-fashioned Onsen Ryokan. The private bath, which is usually available for a fee, was also provided free of charge. You make a Reservation through the Accommodation’s dedicated app, then pick up the key at the front desk when it’s time. We ended up departing early in the morning on short notice, but we’d like to stay here again when we visit Minami-Izu.

This was my first stay. The view from the open-air bath was wonderful. The tasting comparison of Hourai beef and Dando beef was also delicious.

Although the building is old, the Room is thoroughly cleaned and very tidy. We stayed during the Obon holidays, and it was very helpful that they provided a Shuttle Service to the beach. They also picked us up from the beach on the way back. The breakfast and dinner buffet was excellent, with crab and sashimi. We plan to visit again next year.

This was my first stay, and I was completely satisfied with the Accommodation. The meals, Onsen, and service were all excellent. Although the price is a bit high, it was well worth it. I was also able to relax and unwind in the open-air bath, which was almost like having it to myself.

The property uses smart check-in and mobile ordering throughout. Staff are of course available, so if you’re unsure about anything, they will assist you and there’s no problem. It felt like unnecessary extras have been eliminated to enhance the quality of meals and other services. The Room with a semi-open-air bath was more than spacious enough. The interior seems to have been renovated, so it didn’t feel particularly old, but the Room is not barrier-free and there were quite a few steps/level changes. The staff were friendly, and overall it was a very satisfying Accommodation. One thing: free coffee was provided in the lobby, but unfortunately it wasn’t drinkable. I used it while waiting to check in, and since that’s an important moment that shapes first impressions of an Accommodation, I wanted to mention it.

All the staff were extremely courteous, and we had a very comfortable stay. The meals were delicious, and the private open-air bath was especially relaxing and wonderful. The complimentary services were also excellent, so we enjoyed our time in the property as well. They kindly recommended places to visit for our planned Kanazawa sightseeing the next day, which made it even more enjoyable.

It was my first visit in a while. I used to go once a year, so I’m practically a regular. The Hotel staff even remembered me and were considerate about my allergies and foods I don’t like. I always stay in the Spa Living room, and the hot stone sauna had been replaced with a sauna, which was also great. The service is truly excellent—everyone is wonderful. They are polite, but also make your stay enjoyable. I definitely want to come again next year.

I always look forward to visiting, soothed by the Onsen waters of Bessho and the nature of Shioda-daira. This time as well, I enjoyed a relaxing stay with wonderful meals, baths, and the warm atmosphere of Nanjo Ryokan. Every dish reflected the best of the local area and was truly delicious. The building feels like time has stood still since the Showa era, which is very calming. I imagine it must be challenging to maintain such a historic Accommodation, but I think replacing the tatami mats in the Room would make it even more comfortable. I hope this Accommodation continues for many years to come. I will visit again!

My grandmother was not feeling well, and we truly appreciate that you promptly changed our Room from the annex to the main building.\nThe food was excellent and became a wonderful memory for us.\nWe would love to visit again.

The meal, made with plenty of local ingredients, was satisfying in both quality and quantity. It paired very well with the local sake we received as a perk. The Room was flawless, including the open-air bath. The large public bath at the sister property across the road (seaside) was also excellent, but since it was rainy that day, it felt a bit inconvenient to use. The large public bath at SAZANA was also a little small, which was the only disappointment. The service was friendly and attentive, and we were truly able to relax. Thank you very much for taking such good care of us.

Three colleagues and I stayed here. We were very satisfied with the variety of dishes at dinner and breakfast, the service, and the bath. Great value for money.

I visited Yufuin for the first time in a while. The newly renovated room was very clean, well-maintained, and extremely comfortable. The bath in the room was Onsen, and I enjoyed it multiple times. Both dinner and breakfast were delicious and highly satisfying. I would love to stay here again.

I stayed in a newly renovated Room with an open-air bath. The Room was spacious, and the open-air bath was large enough to relax in comfortably, which was great. The food was carefully prepared and very delicious.

The Ryokan was clean, and above all, the Onsen was amazing! The hot spring water is top-notch!

There is only one elevator, which can cause some congestion during the morning and evening hours. Other than that, there are no issues at all.

I stayed here with two friends from out of town. I’ve stayed at various Hotels in Akiu Onsen, but Hana no Yu’s buffet was outstanding! You can make your own drinks, and there was a wide variety of delicious dishes from appetizers to desserts. The Room was very clean and I was very satisfied. There are three Onsen baths, so we were able to fully enjoy them. I’d love to visit again.

This was our first stay. The train-view Room delighted our children. The open-air bath was also great. We had high expectations for the buffet, and it was excellent. The selection was well balanced—not too much or too little—so we could enjoy a bit of everything. While planning this one-night trip, we researched various Hotels, and choosing this Hotel close to the station was absolutely the right decision. After checkout, we went to Owakudani and Lake Ashi. Since we left at 9:00, the first cable car was nearly empty, and we had the ropeway all to ourselves as a family. They also stored our large luggage for us, so we could sightsee comfortably with light bags. For Hakone Free Pass users, I think this is one of the best Hotels. One small suggestion: after the kids fell asleep, it would have been nice to have a small table lamp to make the Room a bit brighter. It turned into a very enjoyable trip. We would love to stay again.