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My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

I stayed at this Accommodation yesterday! The service was very attentive, and the in-room open-air bath was flawless. Watching the staff grill and prepare sushi right in front of us at dinner and breakfast made the experience even better. Thank you for a wonderful one-night stay!

The front desk staff were very pleasant, and their explanation of the Room was clear and helpful. The Room and the open-air bath had a wonderful atmosphere, making it a relaxing and calming day. This has become my favorite Accommodation, and I’d love to come back for another leisurely stay!

The Room was spotless in every corner, the meals were delicious, and the service was pleasant, allowing us to enjoy a truly relaxing time. Thank you very much.

It was a wonderful Accommodation. The staff’s service was very pleasant and made us feel truly comfortable. Their efforts for guests and thoughtful hospitality felt warmly sincere. It is a wonderful Accommodation where you can truly relax. We would love to visit again if we have the chance. It was our first time staying in Nasu, and it became a lovely memory for us. In particular, the male attendant’s lighthearted talk at dinner made everyone smile and created a relaxed atmosphere. Thank you very much. We also visited for an anniversary, and we were very happy to receive such a lovely gift. In fact, we just celebrated our 25th wedding anniversary. Thank you again for all your kindness and care. We will cherish it and use it with gratitude.

We stayed in a Japanese-style Room for three people, and it was spacious and very relaxing—thank you. We were also satisfied with the Onsen, and the breakfast was delicious. Thank you as well to the staff for their courteous service. Although recovery is still ongoing, we sincerely hope for the region’s full restoration.

Because it is located a little away from Yubatake, we were able to spend a very quiet and relaxing time. The interior has a refined, design-forward atmosphere, yet since the building was originally a cottage and has been renovated, it also feels wonderfully cozy with the warmth and scent of wood. The guest-room bath with free-flowing Onsen water direct from the source was a bit hot at first, but once we got used to it, it felt amazing and allowed us to fully enjoy Kusatsu’s Onsen. After bathing, we felt warmed through to the core and our skin felt pleasantly moisturized. Even the amenities such as lotion were high quality, and we could sense attention to detail throughout. Both dinner and breakfast were truly outstanding, and each dish reflected great care in ingredient selection. The vegetables, shiitake mushrooms, and Joshu beef grilled over a wood fire had an especially fragrant savoriness that left a strong impression. The octopus rice at dinner and the white rice cooked in an earthenware pot at breakfast were also exceptional—perfect with grated yam and bonito flakes. It was a meal where you could really appreciate how delicious the rice itself is. We are not very knowledgeable about wine or sake, but there was an impressive selection, and the well-informed master recommended options tailored to our preferences—making this Accommodation particularly appealing for those who love drinks. Some past Reviews included harsh comments, but after staying ourselves, we could clearly see sincere efforts to improve; it felt like this Accommodation continues to evolve into something even better. Even understatedly put, it was an exceptional stay. We were completely satisfied with everything—the Facility offerings, Onsen baths, cuisine, and hospitality. It was such a wonderful Accommodation that we would absolutely want to stay again when visiting Kusatsu.

I booked dinner mainly for the beef sukiyaki, but every other dish was delicious as well. Breakfast was also great, and I had an extra serving of rice. I also appreciated the complimentary coffee. Both dinner and breakfast were generous portions, and I was very satisfied. The Room is a bit old, but it is clean and comfortable. There is no toilet in the Room, but there is a sink, so it didn’t feel inconvenient. The bath was relaxing too. The staff were warm and welcoming, which made me feel truly happy. I would love to visit again.

I splurged on a one-night stay at an Accommodation I’d long admired. Having watched it on YouTube, I knew what to expect, but it was still an overwhelming experience. The attentiveness and demeanor of the staff in charge of my Room, along with their polite language, left a strong impression—it truly felt like a luxury Accommodation. The Room was absolutely wonderful, and the private bath was exceptional as well. The cuisine was stylish and very satisfying. They even accommodated my request during the evening performance, making it an unforgettable night that felt far removed from everyday life. I’ve stayed at many Accommodations over the years, and this is the best one yet. Thank you for such a wonderful day.

Both the hospitality and the cuisine were calm and wonderful, and I was truly able to refresh. I will visit again.

I want to support you. I’d like to visit again after the renovation. I can really feel how hard the staff are working.

Among the many Accommodations, we chose Taira no Ie because of the breakfast and a Room with a view of Yubatake. It wasn’t a typical breakfast—suiton, chimaki, and dessert waffles were available for seconds, and we were completely full. Everything was delicious. The Room was spacious and clean even for four adults, and it was great to have two sinks. The staff were young foreigners, but their service was excellent; they spoke Japanese earnestly and it was charming. The Onsen water was very hot, but it left our skin feeling smooth. It was right in front of Yubatake, so it was convenient for walking around, but getting up to the Accommodation by car was difficult because of the steep slope and crowds. Still, we’re glad we chose Taira no Ie. We fully enjoyed Kusatsu Onsen. Thank you very much.

Every dish in the meal was outstanding—the best of any Ryokan I have stayed at. I was also surprised at how delicious the seasoning was even on the fried item we were given to take home, made from the remaining fish. The Room was clean and well kept. The staff’s service was just right, and it felt very comfortable.

The powerful sound of the ocean waves and the amazing sea view with Izu Oshima right in front of you are simply outstanding. On top of that, there’s a pool and an Onsen, and at night you can see a beautiful moon—just perfect. The buffet dining was enjoyable, and the staff were very attentive. Our trip with our dog was also comfortable. I never knew my first visit to Atagawa would be such a wonderful place!! This is a Hotel that makes adults, kids, and even dogs?! want to come back!

Everything was great except that the Room was so hot I could barely sleep. There was a fan in the Room, so I should have turned it on, but I couldn’t be bothered to get up, plug it in, and switch it on, so I just endured it until morning. After taking a bath in the evening, I enjoyed 4 of the 12 kinds of complimentary shochu in the lounge. Then live music started as well, and it was such a lovely time relaxing on a comfortable sofa. For the shochu, ice, cold water, and hot water are provided, so you can drink it however you like. As is often the case with buffets, it was quite crowded at mealtime, but there were also Kagoshima local dishes, which made it fun.

The Accommodation Fee was reasonably priced for this season, so I didn’t have high expectations, but it was a very good Ryokan that truly showed the strength of a long-established property. In particular, the meals were not an ordinary kaiseki course; we thoroughly enjoyed a delicious course centered on Koshu beef. It was a menu that left a stronger impression than standard kaiseki. All staff were friendly and consistently attentive in their service. I have stayed at several other Ryokan in Isawa, but I would definitely consider Tokiwa Hotel again on my next visit. As for the Onsen, I would have been able to relax even more if the open-air bath had been a bit larger, as it felt somewhat small. Regarding the Room, although it is an older Ryokan, everything was well maintained, and the bathroom areas were spotless and comfortable. Given the excellent value and reasonable Accommodation Fee, I have no complaints—it felt like the result of dedicated management efforts. Thank you very much.

My daughter and I stayed here together. When we arrived, I dropped my daughter off at the entrance and was about to head to the parking area as instructed, but a staff member at the entrance noticed the maternity badge on her bag and immediately guided us to a nearby parking space. I was truly impressed by such thoughtful attention. We had many chances to speak with the front desk staff, housekeeping staff, and dining staff, and everyone was courteous and pleasant, allowing us to relax and enjoy our time. Thank you very much. We would love to stay again.

I stay here when I have business trips to the Suwa area. It had been a while since my last stay, as I hadn’t had the chance to stay recently. The room was clean and comfortable. I especially like the large public bath, and even on a one-night stay, I used it twice—at night and again the next morning. I’d like to stay here again on my next business trip.

I stayed here on a solo trip. I loved the location nestled in the forest and the charming atmosphere of the traditional old house. I saw lots of stag beetles, which gave me a great story to share with my kids waiting at home.

Despite the inconvenience, you kindly provided Shuttle Service for one member of our family. Thank you as well for preparing such a wonderful Room for us. Both breakfast and dinner were carefully prepared and delicious. Thank you to the proprietress and all the staff for your kindness. We would love to stay again.