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This was my first time staying here, and every staff member at reception was pleasant and welcoming. We arrived at the Hotel at 2:00 a.m., but they came out right away and guided us to the parking area. The Room was spacious and comfortable, and having a massage chair in the Room was a nice touch. The bathroom and toilet were separate, so I could relax in the bath. Breakfast was included as well. We requested one Western-style meal and one Japanese-style meal, but since it was a Multiple Night Stay, the contents were the same; still, we really appreciated that they delivered it to our Room. It was also great that Koshien Stadium and Koshien Station were only a 5-minute walk away. I recommend making your Reservation early.

Thank you very much for your hospitality. This was our first stay, and we used it as our Accommodation in Namba after the Yoshimoto Shinkigeki show. [Room & Amenities] This time, we stayed in the “Swiss Executive Room King.” The amenities were standard, but the view from the Room was amazing—perhaps because it was on the 32nd floor. Since the Hotel is built above the Nankai Railway terminal, it’s a dream for train lovers. [Staff & Service] The front desk staff were excellent. Hotel parking is a bit pricey at JPY 3,300 since it’s in central Namba, but given how convenient the location is, it didn’t bother us. Also, because we stayed in an executive room, we could use the lounge. It was great to grab a bite before Yoshimoto Shinkigeki. [Onsen / Bath] The bathroom in the Room had a shower-over-bathtub setup. Since it’s an older property, I suppose that’s to be expected—nothing special, just standard. [Facility & Equipment] The Facility does feel dated in places, but as you’d expect from a Swiss Hotel, the clock near the entrance left a strong impression. The next morning (as part of Takashimaya), browsing watches at WatchMaison was also irresistible for watch lovers. We also used the pool—the glass ceiling made it feel wonderfully open and refreshing. [Dining] Dinner was difficult because Yoshimoto Shinkigeki ended around 10:30 p.m., and most nearby restaurants were already closed. Since our family doesn’t drink alcohol, we struggled to find somewhere to eat. However, venues on the 36th floor of the Hotel were open late. We had dinner at Table36—the view was spectacular and everything tasted great. Our daughter loved the view so much that instead of having breakfast on the 33rd floor breakfast venue, we chose to dine on the 36th floor as well. Breakfast there was also excellent. [Overall Satisfaction] Overall, we were very satisfied. We plan to stay here again when sightseeing in Namba. Highly recommended!

As this building is a renovated former Ryokan, sound insulation is limited and you may hear noise from neighboring Rooms or the shared hallway. However, the in-room amenities have been updated, and the shower water pressure was stronger than at typical Hotels—no issues at all. Breakfast was a Japanese set meal, and we enjoyed freshly grilled fish that changed daily. More than anything, the male staff were wonderful—thoughtful in every detail, from nearby sightseeing recommendations to dining suggestions and even checking on the air conditioning in the breakfast venue. After checkout, since we had time before the bus to Karatsu Station, they kindly told us we were welcome to wait inside. We also had a pleasant chat with the owner, and time flew by. There are impressive Hotels nearby such as Mercure and Seaside, but if you want to relax while looking out over the river, Karatsu Castle Hotel is highly recommended. It was a great Accommodation that made us want to stay again when visiting Karatsu. Thank you very much.

Thank you for sincerely addressing our requests. It was incredibly helpful. The Room was compact but very comfortable. The convenience was excellent, and I would love to stay again.

My daughter-in-law’s parents live near Nijo Castle, and we stayed here to coincide with her second homecoming childbirth. Parking was free, and although there was a minor issue in the Room, it was handled promptly. The free shuttle bus to Kyoto Station was also very convenient. I’ve stayed overnight in Kyoto many times, and I truly feel we should have used this place much sooner. The area in front of the banquet hall on the second floor was spacious as well, and even though it was scorching hot outside, we were able to relax and play with our two-year-old first grandchild—making this a stay we are deeply grateful for.

I stayed here because I had an early morning flight from Haneda the next day. It was very convenient, as it’s close to the station and also close to the airport.

I truly appreciate your prompt and courteous assistance, even though I realized on the 4th day of my stay that I had entered the wrong number of nights in my Reservation. I would love to use your service again!

Everything was wonderful. I checked in feeling completely exhausted that day, but the staff kindly offered to show me where the restaurant was if I didn’t mind, and since they could seat me right away, I ended up having dinner there. As I was dining alone, I asked the staff about portion sizes while ordering, and it turned into a truly delicious and happy meal. The Room was just the right size, so I could relax and recover. The next morning I took it easy as well. I got some cake and bread to take out and went to a friend’s Hotel where they were staying to eat them, and they were so good that I regretted not having breakfast here. I’m sure I’ll stay here again next time!

I had a relaxing stay. I will use it again.

It was a very simple and wonderful Hotel! The location was excellent, the service was outstanding, and the food was delicious! I will definitely stay here again the next time I visit Kamakura!

The location was right in the heart of the Kawaramachi downtown area. It was close to the station, with many restaurants nearby, which was great. The Room and bathroom were very clean, so I felt comfortable staying there. The wall-mounted TV felt a bit small. It’s a Hotel with great value for money, and I recommend it.

Stayed on a Saturday during a three-day weekend. The room was very clean. We had an extra bed added to the twin room and used it for three people. The best part was the complimentary breakfast. The menu was extensive, and I thought it was great for international guests. I would like to use it again.

The Room was very clean and comfortable to stay in. The staff were also friendly and helpful with a smile. I will stay here again.

It was really close to Gojo Subway Station, which was extremely convenient. We laid out the futons ourselves, but it wasn’t inconvenient at all and we stayed comfortably. The Room was compact, so we had to think a bit about where to put our luggage, but considering the value for money, we were more than satisfied. Being able to have drinks in the lounge area behind the front desk on the second floor was especially appreciated on hot days. Everyone we met—front desk staff and housekeeping—was polite and helpful.

The Room was clean and had air conditioning, and I was especially satisfied with the large, deep public bath!

The location was a bit far from the station, but I enjoyed a relaxing 2-night stay in a spacious Room.

The welcome sweets reflected thoughtful hospitality and were a delight. The breakfast venue offers a spectacular view overlooking the Imperial Palace. Although there were many international staff members, both they and the Japanese staff were cheerful and kind throughout our stay.

The staff were also very kind.

I stayed here on a business trip. This was my second stay, and it was very comfortable. The location is excellent, close to the subway, Hankyu line, and bus stops, and right in the city center, making it easy to get to work the next morning. The bed is spacious, so I could relax well. Both the Room and bathroom are clean. Last time, breakfast was very delicious, so I chose a plan with breakfast again this time. The handmade rice balls are amazing. A hearty meal helps me start the day feeling energized. The staff at both the front desk and dining area provide great service, which makes me feel at ease. I would like to stay here again.

The beach is right in front of the hotel and easy to access, and the food was unbelievably delicious—absolutely amazing! Many buffet restaurants start running low as closing time approaches, but here it felt like everything was replenished right up until the end. There was sushi, meat dishes, noodles, desserts, and curry—and every single one of them was incredibly good! The open-air bath also had a great view—everything about this stay was wonderful.