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A compact Hotel in a great location near the station. The Room is on the small side, but it’s more than enough for a solo trip with no inconvenience. The front desk staff were pleasant, and the welcome services—drinks, bite-sized sweets, and evening ochazuke—were a nice touch. There’s also a wide selection of items available to borrow; I borrowed a ReFa hair dryer. At the entrance, there are several types of shampoo at the shampoo bar, and it was great that you can put your favorite into a small plastic cup to take with you. The breakfast was delicious too, though I found it slightly salty. I’d like to stay again.

I had been wanting to stay here whenever I visited Kobe, drawn by the breakfast. Breakfast exceeded my expectations, with a great selection not only of bread and sweets but also sausages, omelets, beef stew, and more. The room was spacious and clean, and I was able to relax comfortably.

This is an ideal Hotel for families with children. We stayed as a parent and child, and it was a trip of nonstop play and plenty of drinks. It rained heavily that day, so we only played indoors. Even so, there was more than enough to do, and our child was completely satisfied. Parents can also relax with a drink in hand while watching their kids play, making it a special getaway for adults as well. Above all, the dedication of the Hotel staff was truly moving. Their care for children felt so professional that it could have been a daycare center. It’s common to see a cake brought out at dinner for a child’s birthday, but this Hotel goes beyond that. I won’t share details to avoid spoilers, but the performance despite the rain became an unforgettable experience. The event starting at 9:00 PM also surprised us with its creative, child-participation format. Parents were exhausted by then, but seeing our child’s happy smile—and the staff’s thoughtful production—made us feel happy too. One challenge was that there is no large public bath. There are only two private baths indoors and two outdoors, so it becomes very competitive. Since you can’t make a Reservation and can only enter if one is available, we managed to use one once by luck but couldn’t find any availability after that. The outdoor open-air baths were difficult in the rain because you have to walk there with an umbrella, so we gave up. Also disappointing was that the Shuttle Service pick-up point at Ito Station has no roof. We waited in the rain, and when a bus finally arrived it turned out to be for another affiliated property—overall it was hard to understand. The price range felt on the higher side, but considering how happy our child was and how devoted the staff service is, overall satisfaction felt high. Thank you very much for taking care of us during our stay.

I booked this for my first solo trip in a while. The staff members were different each time—when I called the day before, when they stored my luggage before check-in, and when I returned after going out—but everyone was very helpful and made me feel at ease. The room was clean, with no unnecessary amenities cluttering the sink area, which I appreciated for its simplicity. On a personal note, I was delighted to find that the TV was SONY with the same remote as at home; I enjoyed watching YouTube. It’s about a 10-minute walk from Tenjin-Minami Station and 15 minutes from Tenjin Station. The Lawson on the corner was also very convenient. I'll definitely stay here again when attending live events. Thank you!

I stayed for two nights to watch the Japan national team match. The Room had three beds, plenty of storage, and it was very helpful that the bathroom and toilet were separate. Breakfast was carefully prepared and cooked—everything was delicious. I especially recommend the French toast. It was more than satisfying. The location is also great, and the Hotel feels modern and streamlined without unnecessary extras.

We were upgraded because a Room was available, so we had a more spacious Room, and the bathtub was nice and roomy. The front desk staff gave us a recommended restaurants and food-stall map, which was very helpful. Just across the street, there is a famous food stall called “Kogane-chan,” which was very convenient.

This was my first stay with the Hyatt brand to celebrate a birthday, and the warm hospitality truly lived up to the Hyatt name! Not only was there a cake delivered to our Room, but I was also surprised—and absolutely delighted—to receive a fruit plate at breakfast the next morning. All of the staff were very kind, and we were able to spend a wonderful, memorable time. We’ll definitely stay again! Thank you very much.

The photos at the time of Reservation reminded me of the library at Trinity College Dublin in Ireland, which felt nostalgic, so I made a Reservation. I would love to stay again on my next business trip to Hakata. Thank you very much.

In addition to its convenient location within walking distance of Sapporo Station and many restaurants, the reliable ANA-branded service offers peace of mind, and the pricing makes it easy to use even for business trips. Unlike many typical Business Hotels in recent years, the property has a calm, substantial atmosphere, and the guest rooms felt spacious. The rooms have separate bath and toilet areas, were very clean, and made for a comfortable stay. I was also impressed by how politely the staff spoke and their attentive service throughout my stay. The Sapporo Station South Exit area is convenient for business dinners as well, and the ease of getting around is another major advantage. I found this Hotel extremely practical as a base for both private travel and business trips. I would definitely like to stay here again when visiting Sapporo. Thank you very much.

The front desk staff were very kind.

Great location and affordable! The Room was very clean, and I loved that it had wooden flooring instead of carpet—it felt really nice. I was also happy that the amenities were DHC. There’s a beef tongue restaurant less than a 1-minute walk away, which was very convenient. If I get to visit Sendai again, I definitely want to stay here.

Three of us stayed here as friends. We made a Reservation for the executive floor, so all three of us had spacious beds and a large Room. There were many perks, and we were able to fully enjoy our time. The large public bath also helped us relax both physically and mentally. Breakfast offered a wide variety of options, and it wasn’t crowded, so we could enjoy it at a leisurely pace. When we visit Kobe again, we would definitely like to stay here again.

It was very comfortable. Thank you very much.

The staff’s service at check-in is very pleasant. Breakfast is tasty and served in just the right portions, and overall the hotel offers excellent value for money.

From the warm welcome at the front desk during check-in to the friendly greetings and conversations from the breakfast staff, everyone was kind and made our stay very pleasant.

I honestly wondered if this price could really be right, but since it was through IKYU, I decided to go ahead and make a Reservation as part of the experience. We stayed here on the way back from an Odawara trip, and the next day we went on a shopping tour from Yokohama to Futako-Tamagawa. There were many foreign guests at the Hotel front desk, but the Room was comfortable. It was my birthday, so we toasted at a nearby no-frills yakitori place that opens early. As a couple, we were very satisfied with this Hotel. Thank you very much. We’d love to stay again.

We had a very pleasant stay and would like to stay again.

The 6-tatami Japanese-style room was on the second floor, and both the bath and the breakfast venue were very convenient. The air conditioning was just right, and I slept well.

Thank you for letting us stay in a Room on the 31st floor with such a wonderful view. We arrived at the Hotel at night, and unfortunately it was rainy the next morning, but we were still able to enjoy a spectacular panoramic view of Kobe Port. Thank you for your thoughtful consideration.

It was very convenient and easy to use. I’d like to stay again.