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This is my fifth year staying here during the annual Summer Muza festival. After the concert, avoiding the crowded streets in the intense heat and being able to walk just one minute back to the Hotel is incredibly comfortable—my little luxury. The exceptional comfort of staying at this hospitality-filled Hotel has remained unchanged for five years and has never disappointed me. It’s also wonderful that they accommodate my usual requests even when I don’t specifically ask. I’m planning to visit again in mid-month!

It’s a clean and spacious Room. It’s not just simple—it’s stylish. I stayed in a twin Room. They lent us a bed guard, which was very helpful. They also offer various rental items, so it’s recommended for families with children. The large public bath was clean and nice as well. There weren’t many disposable amenities, though—maybe I just didn’t look for them properly. Overall, I was satisfied, and I’d choose this place again if staying around Yokohama.

Breakfast was excellent. There were also Miyagi specialties, which we enjoyed. The Room was easy to use, and we would like to make this our regular Accommodation.

This is an excellent Hotel in every respect—Room cleanliness, staff hospitality, delicious meals, and amenities such as towels and slippers. The location is also great, and my daughter always looks forward to visiting the Familia flagship store. You won’t have any trouble finding dinner options nearby. It has become our regular Accommodation whenever we stay in Kobe.

I’m a repeat guest in Sendai. With direct access to the station and luggage storage available, it’s truly convenient, and the Facility is excellent. I usually stay in a wide single, but this time I was able to make a Reservation for a Superior Double (it’s often hard to find availability). It was a bit more spacious, a corner Room with a sofa, and the bathroom, sink area, and toilet were completely separate. The bath also had a jet tub, making it very comfortable. Since I often stay on weekends, Rooms are rarely available, but if I can make another Reservation next time, I’d love to stay in this Room again.

This was my first stay. The Residence Twin room was very spacious, and the view was great—I could see the Skytree and the Shin-Yokohama area. The bathroom was also large and very comfortable, with a chair provided, which I really appreciated. It would have been nice to have a scale and some plastic wrap. I had a wonderful and relaxing three-night stay and was able to celebrate my birthday nicely. I was also very happy to receive a gift. Breakfast was delicious as well.\nNext time, I’d like to stay with my children too.

We stayed here during our children’s summer vacation. Everyone, including me, was very satisfied with the view, the Room, the bath, and the amenities, and we would like to stay again next year. If I had to mention something, there were a lot of insects, and part of the road in front of the cottage is unpaved; also, when pulling out from the first turn off the main road in front, we scraped the underside of our car. Even so, we had a great time. Thank you very much.

The first Hotel in Japan to join Small Luxury Hotels of the World (SLH). The highest level of comfort! They promptly accommodated a sudden Room change and provided wonderfully courteous service. Thank you very much. The same attendant as last time assisted us again, and everyone was delighted with the consistently excellent service. The Hotel’s atmosphere and the staff are always polite and kind—truly outstanding! We will definitely stay again.

We stayed as a family of four. Since all Rooms for four were fully booked, we made Reservations for two Rooms. Although the Plan did not allow Room requests, we explained our situation and they kindly arranged adjacent Rooms for us. We had a very comfortable stay. We would like to stay again.

The breakfast featured an abundance of Miyagi’s local specialties. Unfortunately, I couldn’t try everything, but everything I did have was truly delicious. Seafood, zunda, Sendai chili oil, a miso soup tasting, sweets—it's rare to see such an extensive lineup. I stayed for only one night due to work, but it was so good that I’d consider staying two nights just to enjoy the breakfast.

I stayed here because I wanted to relax on my own for my birthday. I booked a Port Tower-side double Room, and the view was great, so I was able to spend a peaceful time by myself. It was an early check-in, but thank you for accommodating me.

I stayed here for a live show at Zepp Yokohama. The hospitality from the staff, the comfort of the Room, and the delicious breakfast—everything made for a truly satisfying night. After the show, I stopped by the bar and was captivated by the bartender’s skillful shaker work. She was lovely to talk with as well, making it a wonderful evening. I’d love to see her again. Thank you very much for your kind care.

About an 8-minute walk along the main street from Sendai Station, the moment you step through the front entrance you’re greeted by a refreshing fragrance—pleasantly stimulating to the senses. In the lobby, depending on the time of day, there are live piano or pipe organ performances, with plenty of Bach filling the space—another delight for the ears. Even in the large public bath, you can stretch out while listening to Bach—a soothing treat for a body tired from walking. At breakfast, small dishes made with carefully selected Tohoku ingredients are packed tightly across the spread—pleasing to both eyes and palate. With a typhoon approaching and heavy wind and rain outside, we still went to watch the Eagles! This was a wonderful Hotel that became an unforgettable memory alongside Maeken’s milestone 100th NPB win.

This is my favorite Hotel in Yokohama. The interior is truly beautiful, and the Room was spacious, clean, and comfortable. The Minato Mirai view is like a painting. Everyone at the front desk was gentle and courteous, which made me feel very welcome. Thank you for the wonderful Room. We didn’t add breakfast this time, but the room service curry was outstanding. The restaurant is great too, but enjoying a meal in the Room while relaxing and taking in the night view feels like a real luxury. I had a wonderful stay. Thank you very much. I will definitely return.

I stayed here last year and had such a great experience that I came back again. The location offers easy access to Minato Mirai and central Tokyo, and not only is the Room great, but the laundry facilities are convenient and easy to use—and I can’t resist the Komeda breakfast (lol). Next month, I’ll be staying again with my grandchild during summer vacation. Thank you very much!

From the photos, I initially thought we would have to climb stairs to enter, but the building is designed so you can take an elevator down to the basement, which made our stay with my elderly mother easy and comfortable. The design is outstanding, and after entering you first arrive at the basement front desk and lounge—an exciting start that really builds anticipation. The Room was bright and open, with a very spacious bathroom; the sink area is separate and close to the bedroom, making it extremely convenient and comfortable overall. This is a Hotel I definitely want to return to.

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

It was conveniently located just two traffic lights from the station, and there was also a drugstore within walking distance. I also appreciated the lockers at the Hotel entrance that could be used before and after check-in. The Room was stylish and cute. If I had to ask for one thing, I would have liked a bit more variety in the meals.

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

As always, I was able to relax at a very leisurely pace. The Minato Mirai view from the Room and the lounge is truly the best. This time, I kept it light at the lounge and also used the restaurant. I was able to enjoy my meal quietly and unhurriedly. Personally, I love the lounge breakfast. To all the staff, thank you very much.