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We were completely satisfied with the location, price, and service.

I always stay here—it's incredibly close to the station and offers excellent value for money!

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to spend my time here very comfortably. The Room was also very clean, carefully cleaned down to every detail—perfect! There was an earthquake in the middle of the night and I felt a bit uneasy, but there was clear guidance on what to do in an emergency, so I could respond with peace of mind, thinking “I’ll be okay here.” I really felt their attentive care for guests, which was very reassuring. Once again, I had a safe and comfortable stay. Thank you for a wonderful time and great memories! When I come to Yokohama again for fan activities, I would definitely like to stay here.

The building and room were very clean, and my family was satisfied. Thank you very much.

I was also working remotely during my stay, and I truly appreciate your consideration regarding the cleaning schedule. The Room layout was ideal for remote work as well. Also, some Business Hotels recently have very small closets, but yours had ample space and was perfect for a Multiple Night Stay. Thank you very much.

The location is convenient for getting anywhere, and the front desk staff were very kind and helpful. This was my second stay, and I would like to stay here again when I visit Kobe.

The Hotel staff were very pleasant and helpful, which was great. However, in the large public bath, while some foreign guests were soaking in the tub, they left bath items and locker keys at the washing stations so others could not use them. When I tried to use one, they got out of the bath and told me—using a foreign language and gestures—that I was not allowed to use it. All of the washing stations were occupied by foreign guests for a long time, so several people besides me had to wait for quite a while. I stayed for two nights, and it was the same both days, which made going to the public bath stressful. The Hotel was clean overall—the Room was spotless and breakfast was delicious.

At the front desk, the staff kindly guided me through the procedures as I was unfamiliar with them. There was a complimentary coffee area and a reading corner behind the reception, and it felt like regular guests were enjoying a relaxed time. I also had breakfast; as someone who likes Japanese food, I was very satisfied with the buffet-style meal. The Hotel was also conveniently located near Kannai Station and very easy to use. Thank you for your hospitality.

Although it’s a small property, the service was excellent, and breakfast was great with plenty of variety and local specialties. The housekeeping staff always greeted me when we passed in the hallway, and when I left my Room with my suitcase, they noticed I was heading downstairs and pressed the elevator button for me. I really appreciated those thoughtful little gestures. I’d love to stay here again the next time I visit Hiroshima. Thank you very much.

It was a clean and well-kept Hotel. The pajamas were excellent.

We stayed as three generations—my elderly mother, myself, and my child. The Room had a calm atmosphere, and the Onsen with its unique jungle-style bath was unlike anything else. The meals made great use of local ingredients, and we were very satisfied. My mother was delighted as well, and it became a wonderful travel memory for us.

I have stayed here several times, and the location is convenient and easy to access. This time, I was upgraded from a standard single room to a ladies’ double room, which made my stay even more comfortable. I recommend this Hotel in Sendai to anyone.

I stayed at this Hotel the night before to catch the bus from Sannomiya to Awaji Island. The area in front of the station was under construction, so I had to take a detour, but it was conveniently located near the station and close to the bus stop. The building next door was also under construction, but it wasn’t an issue. There is a book lounge, which I was very happy about as a book-lounge fan. (I only found out after staying.) Drinks and two kinds of snacks were available free of charge. I didn’t use it, but there was also a sweets time, with local donuts served. Despite how it looks from the outside, it was a comfortable Hotel.

It was a No Meals Included Plan. I checked in after 8:00 PM and left the Hotel by 7:30 AM. Since it was a no-meals Plan and I didn’t need to do any shopping, there wasn’t much that stood out… but the service from the two male front desk staff members was outstanding. They were polite yet approachable, and they spoke at a pace that matched the guest—truly wonderful hospitality. The Hotel wasn’t new, but I had a very comfortable stay.

This was my second stay. The property was thoroughly cleaned, and the building was new and spotless. In particular, the front desk service was excellent, and the staff were well trained. It is a Hotel I am glad I stayed at. I plan to Reserve again for a third stay.

It was a great Hotel. Because it’s new, it was very clean, and best of all, the bath, toilet, and washbasin were separate, and the bed was spacious. The front desk staff were also kind. The only disappointment was that although the breakfast buffet is available until 9:30, popular items were almost gone before 9:00 and didn’t seem to be replenished much. There were no sweets left at all.

I’ve visited Uwajima about ten times, and I’ve stayed here almost every time. Thank you again for always providing such a comfortable stay. This time I used the happy hour service. I really appreciated the wide selection of drinks, and even having sparkling water available. One thing I thought would be nice to have was snacks. Individually wrapped items like chocolate or cheese would make it even more convenient. Of course, I understand there may be cost considerations, but I would be grateful if you could consider it. I look forward to staying with you again soon.

The 6-tatami Japanese-style room was on the second floor, and both the bath and the breakfast venue were very convenient. The air conditioning was just right, and I slept well.

This is my favorite Hotel that I always stay at least one night when traveling to Fukuoka. The rooms feel a bit small, but they are clean and the location is very convenient. The view from the open-air bath in the large public bath was great, and I was very satisfied again this time. During this stay with my baby, they even prepared adorable baby amenities, which made me very happy. I truly appreciate such thoughtful attention to detail. Although the breakfast selection seemed slightly reduced compared to a few years ago and was a bit disappointing, it is still an excellent Hotel overall that makes me want to stay again.