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I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

The location is convenient for getting anywhere, and the front desk staff were very kind and helpful. This was my second stay, and I would like to stay here again when I visit Kobe.

I stayed here for a live show at Pia Arena MM. I wasn’t sure which Hotel to choose, but picking this Richmond Hotel was absolutely the right decision! Bashamichi Station is close by, so I reached my destination quickly on the Minatomirai Line. It was also a typhoon day, and I really appreciated not getting too wet in the rain. The room is very simple, but it was comfortable and there was no trouble finding space for my luggage. The mattress was excellent and I slept very well. The amenities were also great—toner, emulsion, face masks, etc.—and I liked the system of picking them up in the lobby. Just one thing: the shower curtain had a bit of an odor. Other than that, I was very satisfied! The shower water pressure was fantastic. Since it was for a live show, I planned to bring my own hair iron, but when I checked with the Hotel in advance they lent me one. It’s an iron that can do both straightening and curls with one unit—and it worked really well. The staff and front desk team were very kind, and I had a pleasant stay. I’d like to use this Accommodation again.

First, the front desk service was excellent. Even with automation, it still comes down to people. Good service makes you feel welcome. The Room was also comfortable. I was happy that Tenjin was nearby.

There was a bathtub right in the middle of the Room—and it was see-through! It was so exciting!! When we actually got in, we could press a button to turn it into frosted glass, so no one could see inside from around us, which made us feel at ease. It had been a while since it was just the two of us, and we ended up reminiscing and excitedly talking about our younger days. It rained quite a lot, so we weren’t expecting much weather-wise, but by chance the rain stopped and when sunlight came through, the view from the window opened up to an expansive ocean—it felt wonderfully freeing. The stylish brown building looked amazing with globe amaranth flowers swaying in the wind, and we even talked about going for a morning walk. We had such a great time in this wonderful Room. Thank you very much.

I stayed in the Women-Only Ladies’ Room (No Meals Included). I visit Sendai a few times a year with an overnight stay, but this was my first time using this Hotel. What made me choose it among many Hotels was the women-only floor with security access and the separate bathroom. The Room had been renovated and was very clean. The loungewear was a two-piece set, and the amenities were high-quality—something you’d expect from a ladies’ room—which really lifted my mood. There is also a water dispenser on each floor, so it’s helpful that there’s no need to buy bottled water. The front desk staff were also very pleasant. I initially thought it might be a bit far from the station, but it turned out to be no problem at all. Next time, I’d like to try the breakfast.

First of all, the view from the Room was wonderful (Ferris wheel side). The Room was also clean, and I was able to stay very comfortably. At the front desk, the courteous service, clear explanations, and friendly smiles made check-in very pleasant. At checkout as well, the simple “Take care” was a really nice touch. This time I used it for day use due to work, but next time I would like to stay overnight.

Despite being in a prime location right in the heart of Minato Mirai, we were able to stay at the very affordable rate of 33,148 yen for 2 guests for 2 nights with breakfast included. We were given a Room with a wonderful view, and since it was our honeymoon, it became a great memory. Thank you very much.

Three of us stayed one night in a triple room to enjoy a live show with friends. In addition to the three beds, there was a sofa where all three of us could sit comfortably. The room was very well equipped, with a refrigerator, microwave, cutlery, and other tableware—everything we needed. We also enjoyed watching on the large projector screen and had a great time together. The location was excellent, so we were able to take a morning walk and easily enjoy sightseeing as well—shopping around town and having lunch in Nankinmachi were both very pleasant. Thank you very much.

Considering the Accommodation Fee, this Hotel offered excellent value for money and a very satisfying stay. Both dinner and breakfast were delicious, and dinner in particular was very generous. It was more satisfying than eating out, so choosing a Plan with meals was the right decision. I also appreciated that free cold water and tea were available right in front of the elevator on the guestroom floor. I didn’t use the large public bath this time, but since there is also a sauna, it seems like a great option for those who want to relax. The staff were extremely courteous as well, making my stay very comfortable. The Hotel is close to a station where limited express trains stop, so access is convenient. On the other hand, you do need to walk a bit to reach convenience stores and similar shops, but there are vending machines with light snacks inside the building. Overall, this is a Hotel with excellent value for money. I would definitely like to stay here again when visiting the area. Thank you very much.

Thank you as always. The bed is made up crisply with clean linens, so I can sleep soundly every time. There are also two types of pillows, so I can arrange them however I like and stay comfortable. The mattress suits my preferences, and I’m truly grateful to be able to sleep deeply in this bed and recover from work fatigue. Even in the hot summer, I can stay comfortable by fine-tuning the air conditioner temperature. I look forward to staying again. (Lately, it’s a shame that I’ve been booking No Meals Included and haven’t been able to have breakfast...)

I finally stayed at the InterContinental Hotel, a striking, innovative building shaped like a yacht’s sail that I’d wanted to visit for a long time. The warm welcome at the entrance and the kind service made me very happy. This time I chose a harbor-view Room on the 27th floor. Since I had lounge access, I enjoyed a light drink before heading out. The staff are young, but their hospitality and manners were excellent. If you want ocean views, I don’t think there’s any other choice but this Hotel—you can truly enjoy both luxury and an extraordinary getaway experience. With the shower room and bath separated, my stay was very comfortable. Next time as well, I’ll come back to enjoy the harbor view from a high floor! Thank you very much.

A compact Hotel in a great location near the station. The Room is on the small side, but it’s more than enough for a solo trip with no inconvenience. The front desk staff were pleasant, and the welcome services—drinks, bite-sized sweets, and evening ochazuke—were a nice touch. There’s also a wide selection of items available to borrow; I borrowed a ReFa hair dryer. At the entrance, there are several types of shampoo at the shampoo bar, and it was great that you can put your favorite into a small plastic cup to take with you. The breakfast was delicious too, though I found it slightly salty. I’d like to stay again.

We stayed one night in Okayama to spend some quality time together as a couple for the first time in a while. Our Room was a corner Room near the elevator with a great view. The Room felt a bit old, but it was well maintained and clean. We had planned to go out right away, but we ended up wanting to just keep enjoying the view. Breakfast was on the top floor, and the scenery there was different from what we saw from our Room, which was nice. The food selection included both Japanese and Western options, and they even had Kasaoka ramen—everything was excellent. We also appreciated having our photo taken. Since we chose a Plan with 12:00 checkout, we were able to visit a nearby exhibition while leaving our luggage at the hotel. We heard that the Rooms will be renovated next year, so we’re looking forward to seeing them after the renovation.

Thank you very much for your hospitality the other day. Following last year, I stayed with you again. Not only is the location convenient and close to the station, but your staff’s excellent service made it an easy choice to stay at your Hotel again this year. It seems Fukuoka has been experiencing hot days as well, so please take good care of yourselves. I look forward to visiting again.

When I arrived tired, a male staff member kindly spoke to me, and I truly felt his thoughtfulness. After a long journey, those few words were very comforting. Check-in is usually at 2:00 PM, but since the Room was ready, I was shown to it earlier. Thanks to that, I could rest right away, which I really appreciated. The Room was clean and very comfortable. I was able to relax and had a very satisfying stay. The location was also great—easy to find by going almost straight from Sendai Station East Exit—so I arrived without getting lost. I would definitely like to stay here again when visiting Sendai. Thank you very much.

The Room was clean and well maintained. Security felt strong and reassuring, as access to the floor is restricted without a Room key for that floor. The location was convenient, with easy access from the station and plenty of nearby convenience stores. At the end of my stay, the toilet became clogged and wouldn’t flush when I was leaving; when I informed them at checkout, they both thanked me for letting them know and apologized for the inconvenience, which reflected very polite service.

The 6-tatami Japanese-style room was on the second floor, and both the bath and the breakfast venue were very convenient. The air conditioning was just right, and I slept well.

I booked this for my first solo trip in a while. The staff members were different each time—when I called the day before, when they stored my luggage before check-in, and when I returned after going out—but everyone was very helpful and made me feel at ease. The room was clean, with no unnecessary amenities cluttering the sink area, which I appreciated for its simplicity. On a personal note, I was delighted to find that the TV was SONY with the same remote as at home; I enjoyed watching YouTube. It’s about a 10-minute walk from Tenjin-Minami Station and 15 minutes from Tenjin Station. The Lawson on the corner was also very convenient. I'll definitely stay here again when attending live events. Thank you!

I had been wanting to stay here whenever I visited Kobe, drawn by the breakfast. Breakfast exceeded my expectations, with a great selection not only of bread and sweets but also sausages, omelets, beef stew, and more. The room was spacious and clean, and I was able to relax comfortably.