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We booked this Accommodation for our annual summer trip as a couple, as we had wanted to visit for a long time. Although the Accommodation is surrounded by the sea, it was calm with little rocky-shore scent, and the sea breeze felt fresh and pleasant. There are only four Rooms, and after researching in advance, we made a Reservation for a Room close to the deck and the ocean—exactly the location we loved. Inside, there was a faint scent of wood, and details like a small raised tatami area and subtly varied wood grain in parts of the flooring made it simple yet very comfortable. It’s a small thing, but I was also happy they had a good-quality hair iron available. For activities, we tried SUP and the sunset cruise. It was cloudy, but that actually meant it wasn’t too hot, so we were able to fully enjoy both. My husband also enjoyed listening to records on the audio system in the lobby (I think). We had planned to watch the stars by a bonfire after dinner, but unfortunately the weather didn’t cooperate… however, the staff prepared sparklers for us, and we were able to enjoy them quietly. The meal was a course menu that reflected glimpses of the local-born chef’s unique creativity, and it was fun just imagining what would come next from reading the menu. Everything was thoughtfully prepared and delicious, but perhaps because of their background in Japanese cuisine, the dashi-based soup in particular tasted exceptional. Also, although everyone working in the kitchen seemed young, they created such a pleasant atmosphere and appeared well trained in their respective fields. It was a short trip, but it felt like an escape from everyday life and left us refreshed—I think I can work hard again. It was truly wonderful Accommodation, and I hope to return again in another season.

This was my first time staying here. The building feels a bit old, but both the Room and the bath were thoroughly cleaned, so I had a very comfortable stay. The meals were excellent; the grilled dancing abalone at dinner was tender, and choosing the octopus shabu-shabu add-on was definitely the right decision. Everything was delicious. The staff served the dishes efficiently, allowing us to enjoy our meal smoothly. Breakfast also offered a wide variety of items, all of them tasty. There was even shark fin soup, and I especially recommend the freshly baked croissants. Since the Room faces the sea, the view is spectacular. The bath is also built facing the ocean, making it incredibly relaxing. It was cloudy so I couldn’t see the sunrise, which was disappointing—so I would love to stay again.

As this was my first time in Okayama, I planned my trip mainly around sightseeing in Kurashiki and made a Reservation at Ivy Square. I ended up arriving late at night because work ran over, but the staff greeted me with “Mr./Ms. XX, we’ve been expecting you,” and their warmth truly touched me. The Room Facilities were all new and spotless, and I was more satisfied than I had imagined. Since we were staying in the Bikan Historical Quarter, my husband and I went for an early-morning run, and having a coin laundry on-site was incredibly helpful. (I’d be even happier if there were a few more machines.) I also asked several times for help arranging taxis, and each time they responded quickly and very courteously. My husband and I found ourselves saying every day, “Everyone at this Hotel is so friendly and always smiling—amazing,” and it quickly became one of our favorites. Next time we visit Kurashiki, we’ll definitely stay here again! Thank you for the wonderful hospitality.

I’m always satisfied. Given that it’s an expensive Room, you might say that’s to be expected—but consistently meeting those expectations is actually proof of very high quality. However, there’s one point I’d like to mention for everyone. There is a covered walkway to Hakodate Station, but there are no walls. So during typhoons or blizzards with strong winds, the location is only “better than most.” For normal rain, it’s not a problem.

Although we stayed during the hot season, we were able to play in the river in front of the Hotel and had a great time. The water was clean and not too deep, and we were happy to see our dog enjoying it—it made us glad we came. We didn’t use it this time, but next time we’d like to have river-play photos taken. The meals also felt carefully prepared dish by dish. The salt-grilled ayu was delicious. At dinner, a female staff member was very kind and helpful. Breakfast was set up like a half-buffet system, and items that ran out were replenished promptly with attentive care. The bath water didn’t feel particularly like an Onsen, but the baths were spacious and relaxing. The open-air bath felt slightly hot. Given the times, it seems they are operating with a small team, but there were thoughtful touches such as a 24-hour self-checkout system at the shop and mops and small vacuums available in the changing area for guests to use. Since all guests had dogs with them, we could relax without worrying about others. We’d like to stay again during the autumn foliage season or when fireflies can be seen.

We stayed as a family. We were very satisfied with the Accommodation, the Onsen, and the meals. The building had a charming atmosphere (the stairs were a bit challenging), and we enjoyed a clean Onsen of excellent quality and delicious, high-quality cuisine. We were especially surprised by how good the meat, tofu, and rice were. Above all, we truly appreciated the heartfelt hospitality from all the staff. We were happy to receive so much helpful advice about getting around inside the property. We are also very grateful for your thoughtful consideration in providing an irregular Shuttle Service to the station. Although it is far away, this is a wonderful Accommodation we would love to visit again. Thank you for such a lovely time!

When I mentioned in advance that we would be staying to celebrate a birthday, they prepared balloons and a congratulatory message in our Room, which truly moved us. They also kindly offered complimentary use of the private bath, so we were able to enjoy a very relaxing bathing time. We were also happy to receive a dessert plate at dinner. For the children, there was a fireworks set, a cute amenities set, gifts for answering quiz questions, and festival-style activities such as target shooting and string-pulling games. There was also self-serve shaved ice where you could adjust the portion size yourself, which was great. At the pool, there were free self-serve rentals of float rings and water guns as well, so we had a lot of fun. There was so much to enjoy that our child was absolutely delighted. We chose the breakfast and dinner buffet options. At dinner there was a live kitchen with hand-rolled sushi and steak (I think), and everything was very delicious. The value for money felt unbelievably good. We went right when service started, so it was probably mostly Japanese guests at first and only moderately busy; however, it gradually became more crowded as more international guests arrived. I think going earlier is more comfortable. The sea bream and tuna sushi were outstanding, and there were also sashimi offerings separately—since we are a family that loves seafood, we really appreciated it. If I had to mention areas for improvement: There was dust under the beds in our Room. Our child playfully reached under the bed and came out covered in dust, which was disappointing. Also (though this may be unavoidable due to the layout), the pool is not connected directly to the large public bath area; you have to move through indoor corridors within the building. After using the pool you need to change clothes before heading to the public bath area, which felt inconvenient—especially for families with children who likely want to bathe after swimming. Because coin laundry is free (and perhaps due to seasonal demand), there can be long waits. A notice said that if someone’s laundry cycle has finished, other guests may move it into a basket—but guests who hadn’t read it seemed startled that someone had moved their items without permission. I understood because I saw the notice myself, but it still didn’t feel great; I wondered if there might be another solution. Since it’s summer and free of charge—and everyone wants to use it—it may simply be inevitable. Overall, we were very satisfied. The value for money was so good that it almost made me wonder if everything was really okay! Thank you very much!

We visited as three generations to celebrate my parents. The staff were wonderfully welcoming, and we were impressed by the thoughtful touches throughout the Room and other areas, with amenities and towels provided everywhere. At dinner, you kindly treated us to a celebratory bottle of wine, and our whole family was able to make great memories. We stayed at another Hotel the night before, but everyone agreed that Sansui was better in every way—both the meals and the Room—for both nights. The view from the Room, the spa sauna and pool, the drink service in the lounge, and above all the staff were truly excellent. We will definitely return. Just one thing: we requested a massage, but unfortunately it was disappointing. Thank you again.

I was surprised to find someone waiting to welcome us at the entrance when we arrived by car. We were greeted by the scent of lilies, and while waiting our turn for check-in, my husband quickly started enjoying a beer. Our Room was on the 3rd floor and felt more spacious than expected. The tatami flooring made it very comfortable. The view from the window was wonderful, and we kept it open for a while just to enjoy it. The amenities were well stocked, and we didn’t feel any inconvenience. One thing I noticed was that there was quite a large step up into the in-room toilet, which made me a little worried about tripping if I got up during the night. What stood out most was the wide variety of dishes at dinner. The boat platter we reserved was extremely fresh, and the sushi prepared right in front of us was delicious as well. I love grilled seafood, and I went back for it twice. The steak was also excellent. We couldn’t possibly try everything—of course there wasn’t any room left for late-night ramen, so I’d like to have that next time (laugh). We made our Reservation to celebrate our wedding anniversary, and they surprised us by bringing dessert and taking photos for us—it became a truly happy memory. Breakfast was also buffet-style. In the morning, I made my own seafood rice bowl and enjoyed it very much. The freshly cooked French toast was delicious too. There were so many dishes that we couldn’t finish them all—it was a one-night stay filled with food that delighted both our eyes and taste buds. Lastly, thank you from the bottom of my heart to all the staff who always greeted us with smiles—we had a very pleasant stay at your Accommodation. We will visit again.

As soon as we parked, a staff member came over and guided us smoothly to the front desk. The guidance to our Room and the explanation inside were easy to understand. The Room was spacious and clean, and we were very satisfied with the private open-air bath. Both breakfast and dinner were extremely luxurious, with so much food it was hard to finish, but the gentle seasoning made it easy to enjoy. When we left, all the staff at the front desk saw us off together. I loved the food, the Room, and the staff. I would love to stay again.

My first trip to Onomichi. I chose Hansei, highly rated for its outstanding cuisine. The kaiseki meals made with seasonal Setouchi ingredients were exceptional—each dish carefully prepared, and while true to classic kaiseki, they also incorporated new ingredients in a way that was both impressive and delicious. Even the pickles were finely scored with hidden knife work, showing thoughtful consideration for the guest. I was amazed by the high level of quality. The special sea bream chazuke (with sesame sauce) at breakfast was also superb.

As wonderful as the food was, what moved me most was the attentiveness and care shown by all the staff. From check-in to check-out, their hospitality was excellent. One member of staff in charge of dining even quietly placed an extra dish beside a photo of a family member who could not join us at breakfast and dinner—an incredibly touching gesture.

The “Travel Memory Book” was something that staff had written for the first time, but it became a truly lovely keepsake—the carefully drawn illustration and message conveyed their warmth so clearly.

With such wonderful staff and delicious food, Hansei is a place I would love to visit again. Thank you very much.

Although the Facility is quite spacious, it was thoroughly clean throughout, and we had a very comfortable stay. We traveled with two children, and we truly appreciate the kind assistance we received at the dining venue as well. We would definitely like to stay again!

Check-in and Dining As we were staying with a large group, they handled our additional requests smoothly. They thoughtfully arranged the seating for dinner, and it seemed the same consideration was carried over to breakfast. We were able to enjoy our meals in a relaxed atmosphere. Everything was delicious, and we were fully satisfied both visually and in terms of portion size. The Onsen was also wonderful. We received smart, unobtrusive, and attentive service throughout. It was a truly great stay. Thank you very much.

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

We stayed at this Accommodation with our children while visiting family. Both the meals and the Onsen were excellent. The open-air bath temperature was just right for our child, and they were very happy. They were also delighted that somen noodles were served with the children’s meal. Because there aren’t many Rooms, the property felt calm and relaxing throughout. Thank you very much.

The food was absolutely delicious. We also enjoyed a wonderful view of Lake Hamana, and were able to relax and have a peaceful stay. Thank you very much.

Although I have stayed at HIRAMATSU several times, HIRAMATSU Atami offered the most heartfelt hospitality.

I felt soothed by the tatami flooring, by the staff’s kind hospitality, and by the simple, peaceful atmosphere. The location was also great, and I was able to relax at a leisurely pace. However, next time I plan to request in advance that breakfast be something like “one type of fish plus natto.” *This is not a complaint—it's just that I can’t finish a large meal anymore as I’ve gotten older.*

This was my first trip to Hokkaido. I stayed for a Multiple Night Stay to celebrate the birth of my eldest son’s baby and to see my grandchild. They kindly accommodated a late check-in, and I appreciated the wide selection of amenities next to the front desk. Breakfast menus changed by day, so I enjoyed a delicious meal on the second day as well. In particular, I loved the seafood rice bowl where you can add as much of your favorite toppings as you like. All staff were pleasant, and I had a very comfortable stay. It would have been even better if the changing area were a bit more spacious.

I stayed here in Hiroshima again after a long time. As always, the reliable service made it easy to relax and rest.