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The staff were very kind and attentive, for which I am grateful. It was a trip to celebrate my husband's birthday. Thank you for the warm celebration, we had a comfortable stay. Thank you also for the photos. Although the weather was unfortunate, the view from the Room was still

After returning home, I enjoyed a bath with the bath salts and relived the memories. It became a great anniversary memory. The simmered blackthroat seaperch in the Suruga kaiseki course was outstanding. The bonfire presentation outside by the window-side seats was also lovely.

I was able to relax and unwind in the spacious Room with a wonderful view, soothed by the sound of the river and birds. Also, this time I could see the river clearly, which had been hidden by trees during my previous stay. Both dinner and breakfast were very filling, and I also a

The meals were all delicious; we enjoyed plenty of Hamamatsu gyoza and eel. The roast beef was also exceptional! The kids' menu was adorable and tasty as well. All the staff members were very kind, making it a comfortable stay for both us and our dog. When my child fell ill

Upon entering, the decorations and music reminiscent of a Hawaiian Resort Hotel made me happy. Since the weather was nice, I enjoyed the blue sea from the balcony. A Hawaiian hotel that's easy to visit, with Onsen and delicious kaiseki cuisine, is simply the best. The bottl

The colorful side dishes were visually stunning and tasted amazing as we enjoyed them while admiring the beautiful garden view. The coffee after breakfast was also excellent! We had such a relaxing and leisurely time during our stay. I would love to visit again—thank you ver

Although it was only a one-night stay, it was a truly wonderful Hotel. We had made a Reservation for two Rooms for two guests each, and they properly prepared connecting Rooms for us. All amenities were provided, and we enjoyed an elegant, comfortable stay with no inconveniences.

Once again, it was amazing! Delicious Italian dishes like Acqua Pazza and beef tagliata, and the wine was excellent too. In the morning, I enjoyed a plate with panini, soup, and my favorite yogurt. The staff were all very kind and welcoming with their warm smiles, making the stay

This year, the autumn leaves were late, and the bridge's autumn foliage seen in the Kakegawa Onsen brochure was at its best. The meals at the property, especially the French cuisine at Restaurant Kei, were memorable for their excellent service, local ingredients, dishes, and tabl

The Room is large, with a big balcony and a spacious bathroom—everything feels roomy. It's fantastic! We stayed with our 0-year-old and 2-year-old children. The beds were arranged together in advance with bed guards installed, creating enough space to leave our large suitcase o

The gentle seasoning made it feel healthy, and I thought the cuisine would especially appeal to women. The interior design of the room and lounge was also very cute, making it perfect for a girls' trip. I went with my two daughters, and choosing this hotel turned out to be an exc

They were truly delighted with the wonderful hospitality they received. Both dinner and breakfast were delicious, and they were especially satisfied with being able to choose the main meat dish and enjoy wine pairing options. The view from the Room was beautiful, and they wer

I used this accommodation for the first time for a girls' trip with my mother and daughter to celebrate my mother's birthday. Everything was excellent, and both my mother and I were deeply impressed, saying it was the best accommodation we've ever stayed at. During dinner, they k

On this day, there was no time limit, so I could leisurely enjoy my favorite dishes. The staff at the front desk and restaurant were kind and attentive, maintaining a good distance. I enjoyed stargazing and watching the sunrise; although it was a short one-night stay, I had a

The room was fantastic with both a great view and excellent comfort, allowing us to enjoy an extraordinary time. The kitchen and laundry were equipped with high-grade appliances, making them very user-friendly—highly recommended for a Multiple Night Stay. Instead of a buffet, del

This is my second visit. I was very impressed when I first visited two years ago, and I was finally able to make my long-awaited return this time. As always, the onsen with its natural hot spring water was warm and comforting, the view of the river flowing nearby was beautiful,

I'm always completely satisfied no matter how many times I go! For a rabbit lover like me, it's the best place and the best property. They lend you a flashlight at night, so you can go on a rabbit-hunting adventure and enjoy the property from morning till night. And above all, th

The staff's hospitality was exceptional; they even remembered and called out our dog's name throughout our stay—a delightful surprise! Welcome drinks included beer, juice, and Monaka ice cream. The room had ReFa products available as well as ReFa and KINUJO hair dryers in the l

Since we were traveling with elderly parents, you kindly supported us in many ways even before we finalized our booking, which allowed us to visit with peace of mind. (The surprise was also a lovely touch.) This is an Accommodation we would love to stay at again on our next trip

The breakfast buffet had a wide variety of dishes, all delicious. Desserts like soft serve ice cream and cakes were also available, which made it very satisfying. The staff provided exceptionally kind and attentive service, making our stay very pleasant. The only disappoint