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We stayed at the First Resort for a Multiple Night Stay to celebrate my granddaughter's second birthday and visited Disneyland. We had dinner at the Hotel and they also prepared a birthday cake for us. We are satisfied with the courteous and friendly service of the Hotel staff. M

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

Among Universal Studios Japan's official Hotels, this is undoubtedly top-class. As visitors from Shikoku who frequently stay overnight here due to our annual pass (now in its 11th year with over 100 stays), we still believe this Hotel is the best choice. Everything you could w

Upon arrival, the setting sun created a beautiful view. Amenities can be picked up on the lobby floor, but the room's facilities are well-equipped, including a comfortable sofa and table. You can also enjoy watching YouTube on the TV while relaxing on the large bed. The 6th floor

The consistently reliable service at each Hotel is a real plus, and I can stay with peace of mind anywhere. For this stay, I made a Reservation for the Millennial Double in the Annex Tower that I’d been curious about, and it exceeded my expectations. The large window offered a g

I also found their strong commitment to reducing food waste very interesting. I loved the croquettes made by repurposing nikujaga. They cleared dishes promptly, and overall everything was very well attended to—I truly appreciated it. It was a wonderful stay. Thank you for taking

The view from the terrace was amazing both at night and in the morning, which was very impressive. Since we walked a lot, the foot massager was very useful. Along with the spacious view bath in the room, it really helped relieve our fatigue and was very relaxing. The presence of

The moment we stepped out of the elevator, our excitement was at its peak! As soon as we entered the Room, the kids were thrilled. Choosing a Sesame Street Room was absolutely the right decision. The amenities were adorable, and there were even gifts waiting for us. On top of tha

The staff who helped with luggage storage and guided us in the elevator hall were excellent—polite, hospitable, and made our stay very comfortable. One downside might be having four different breakfast venues to choose from—it’s hard to decide (lol). Great location as well; I

Thanks to your efforts, we were able to enjoy an even more memorable hotel stay. I was also very impressed by the staff's response and the hotel's dedication to its guests. The quality, cleanliness, and functionality of the room were excellent, and I am extremely satisfied. I wi

This is my fourth visit. Thank you to all the Kahala Resort staff who always warmly welcome us with a "Welcome back" at the entrance. I use it once a year to heal the fatigue of daily life. This time, we used it to celebrate our wedding anniversary and our son's birthday, a

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat

We were also able to use the Sky Bath and enjoy complimentary items from the refrigerator. A gentle aroma drifted through the building and our Room, which felt wonderful and truly relaxing. The furnishings were chic and unified in calm tones, and even the glassware was lovely.

We thoroughly enjoyed an open-air bath with night views, saunas, and daily changing Onsen options. The women’s bath also had excellent security measures that made it safe to use comfortably. It became a memorable trip for us—thank you so much! We look forward to staying again!

I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

The convenience of being just one station away from Kyoto Station on the Sagano Line, the stylish front desk and lobby, the comfortable and clean large public bath, and the breakfast buffet filled with local produce that was satisfying in both quality and quantity... I would like

The Room was well-prepared, spacious, fully equipped with amenities, had a great view, and the location was excellent. The Hiroshima Bus Center, where direct airport limousines arrive and depart, as well as shopping (SOGO) and numerous restaurants, were all within walking distanc