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I used the room almost just for sleeping due to my delayed return, but the additional linens and other items I always request were prepared, allowing me to have a pleasant stay. As I mentioned last time, since I stopped being a member of the Royal Park, I have been able to enjoy

This hotel offers high overall quality with versatile options like Everything North's shop. The service was professional yet unobtrusive; their prompt and precise responses to requests reflected their long-standing reputation. I look forward to visiting again in the future! Than

Thank you so much for your exceptional hospitality and ensuring our comfort during our stay at your hotel; it allowed us to relax both physically and mentally. Thanks to your thoughtful arrangements, my mother had the best birthday ever. This is definitely a place we'd love to

We stayed as a family and had an extremely satisfying stay! - Perfect location: Close to the station, with excellent access wherever you go—an ideal spot. - Stylish space: The interior and rooms feature a modern, sophisticated design and are impeccably clean. - Comfortable lobby

With Shuttle Service from the station available, it’s reassuring even when traveling by Shinkansen. When we mentioned it was our 30th anniversary trip, we received a lovely gift from the staff—such thoughtful hospitality! This exceptional hotel exceeded all expectations; I’d love

We’ve enjoyed excellent cuisine at Sekaie, Miwa, Karaku, Mayuniryo, Honbako, Hoshino Resorts, and more—but this surpassed them all. From the dashi to rice served multiple ways with different textures and aromas, everything delighted all five senses. The conversation with the staf

Comfortable bathroom and amenities Although it is equipped with a unit bath, the bathtub is spacious enough to enjoy soaking fully—a delightful feature. The provided amenities were high-quality, even including skincare products—a thoughtful touch for guests. It’s well-designed

The breakfast venue staff were also friendly, and we enjoyed our meal comfortably. I wanted to use the large public bath, but I was tired and used the in-Room bath instead. In the morning, my wife lost her wristwatch and we looked under the bed; even places you don’t usually

The calm interior design of the room, comfortable bed, separate toilet, and relaxing large public bath were all satisfying. The breakfast selection was outstanding; this time, I enjoyed dishes like seafood bowls with Western-style vinegared rice and soup curry among others. The w

The underground parking is reassuring even on rainy days. The breakfast was very delicious and highly satisfying. Recently, a large public bath with a sauna has been added, allowing guests to relieve travel fatigue. The room was spacious and allowed for a relaxing stay. There is

In the end, I searched on my own and went to Starbucks at the station (which was nice, fortunately). Instead of offering free nuts, I would prefer that you provide complimentary drip coffee so guests can drink it in their Room. The night view and the infinity-style large public b

I was impressed by the delicious food and the warm hospitality of the hotel staff. We were able to dine in a place with the best view, so I am satisfied that I found a very good hotel. The food was so delicious and made me feel happy, so I plan to visit again soon! I look forward

We stayed at this Hotel for two nights, explored Niigata City, and then traveled to Sado Island. Thanks to the excellent service, my husband, our 4-year-old son, and I had a very comfortable stay. The Room offered a stunning night view with ferries docked at the port clearly visi

The hospitality of the Hotel staff is excellent. The bell staff greeted us with a smile before we even reached the front desk. The front desk staff handled both check-in and check-out with care. The club lounge staff were also very courteous, and we were satisfied with both the f

I stayed here on the night of my son's wedding! When we entered the room, there was heart art made with flowers and a HAPPY Wedding card, which made us very happy. The breakfast, featuring rice with eggs from Setagaya, was incredibly delicious, and the view was also fantastic.

They are highly considerate of guests' needs, making for an outstanding experience. While the age of the Room and Facility is noticeable, it is more than compensated by the overall quality of this Hotel. Highly recommended for those looking to relax during their stay in Niiga

It was a great decision. I opted for a ticket to a nearby Onsen, which was also very satisfying and helped relieve my fatigue. I took a brief stroll around the downtown area, and it seemed convenient as a base for that as well, so I would like to use it for a family trip next tim