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Both dinner and breakfast were delicious, and the miso soup and omelet at breakfast were especially superb. Every single staff member we interacted with was kind, which warmed our hearts. The good weather also played a big part, but we were extremely satisfied. We definitel

All the staff were very pleasant, and the meals were extremely delicious with beautiful presentation—making for a truly happy time. It was an accommodation worthy of 100 points out of 100! I definitely want to visit again. Every corner was spotless, making it very comfortable

The attentive service and smiles of the staff, their kindness in answering any questions, the high quality of the room amenities, the delicacy of the meals, the quality of the onsen water, everything was so impressive, the quality of the property was high, and it became a truly m

I really loved the guest room interior design. Enjoying Pierre Hermé desserts in the lounge at tea time was wonderful, and the lounge’s evening atmosphere was so lovely that dinner was especially memorable. The Mountain Lights right in front of the Hotel were also beautiful. The

As we did last year, we returned again this year. The Facility was as clean as ever, and we truly had a wonderful time. The outdoor monitor audio now plays through the speakers at the terrace seating area, and considering the overall quietness of the four-building property and co

From the attentive service starting at the entrance to the solemn atmosphere of the interior, it felt like a traditional luxury accommodation in a good way with no vending machines or shops inside. They upgraded our room to a wonderful one on the top floor, offering breathtaking

I don’t usually write Reviews because it feels like a hassle, but I’m writing this because the experience was truly wonderful. It may sound cheesy, but it reminded me that the foundation of good hospitality is a genuine smile. Every staff member had such a lovely smile that it ma

It was a Hotel overflowing with the best hospitality in every aspect, from welcome to farewell. The staff were incredibly kind and courteous, and I enjoyed conversations with the master of the restaurant where we had a delicious dinner and the bartender at the whiskey salon where

Above all else is the hospitality—rooted in tradition yet refined—that each staff member embodies so naturally. Everything about this hotel makes it truly deserving of being called "The Classic Hotel." As you celebrate your 90th anniversary next month and continue building you

Extensive drink service. A smoking room with a sense of wabi-sabi. [Dining] Impressed by the local ingredients and the chef's dedication. Delighted by the patissier's sweets. [Satisfaction] The best Ryokan experience of my life. Definitely want to come back. We staye

A unique and exceptional accommodation in Aomori and Tsuta Onsen, where you can truly feel the heartfelt hospitality. As someone from Aomori who often travels with guests from overseas, returning to Tsuta Onsen after a long time brought back nostalgia and a deep sense of gratit

The Room, cuisine, Facility, and service are all exceptional every time. The meals and allergy accommodations are handled with great care, allowing us to enjoy a truly comfortable and happy stay at the Hotel. The staff members are incredibly kind to both us and our dog, making ou

The staff's hospitality was also outstanding, making this one of those "amazing hotels I want to stay at again." I plan to make this my regular accommodation when visiting Awaji Island for golf. If you're heading to Awaji Island, I highly recommend staying here at least once—

- From dessert, we moved to the bar counter in the room to enjoy cocktails. Strong cocktails like Between the Sheets were also delicious. We were able to have a very enjoyable conversation about drinks across the counter. - It was a level of excellence beyond the hotel's bar coun

(Meat dishes can be added for an extra charge.) I enjoyed alcohol pairings, including local Hakodate Brewery's Goppo and, thanks to the staff's kindness, Kitazato potato shochu. The Christmas illuminations were beautiful, and I fully enjoyed the pure white snowy scenery of Hako

You can enjoy a special performance by a Maiko, and both the café dinner and breakfast were incredibly delicious. The Room was clean, and when we wanted to take a taxi to the night illumination event but couldn't find one at the Hotel, the staff quickly went out to the street t