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This was my third stay, the first in several years. I was truly impressed by the staff’s warm smiles, thoughtful and professional attention to detail, and outstanding hospitality that feels personal to each guest. Thanks to them, I enjoyed a comfortable 3-night, 4-day stay. All of the meals were delicious—the Japanese and Western breakfast options, sea bream chazuke, and the shabu-shabu dinner course. The portions were just right as well. I especially appreciated being able to enjoy everything in my Room. The drink service in the lounge and other touches were also very well considered. The Room was cleaned thoroughly down to every detail, making my stay very pleasant. I’d love to visit again before the new outlet opens next year (while Reservations are still available). Thank you very much for everything.

We visited for a summer vacation with my partner and to celebrate an early birthday. Compared with other Hotels in the same price range, we truly enjoyed an exceptional resort experience. We stayed in a Room with a private pool, and the Room was thoroughly cleaned down to every detail. In the spacious, spotless space, we were able to relax and enjoy a peaceful time thanks to the kind attentiveness of all the staff. Although there were a few minor issues due to recent typhoon operations, you responded flexibly and promptly. There were no problems during our stay—thank you very much for your thoughtful support. The day before coming to this Hotel, we stayed at another Marriott-affiliated property with a lion logo, but compared to that one, we were extremely satisfied with everything here—service, Facility, and meals! We will definitely visit again within a year!! Thank you for such a wonderful summer vacation.

The surprise plate art and fireworks on dessert were truly touching. Breakfast was also incredibly tasty. It was an unforgettable stay for such a special occasion—a perfect accommodation for celebrating this milestone birthday. Thank you to all staff members for your kind

Among Universal Studios Japan's official Hotels, this is undoubtedly top-class. As visitors from Shikoku who frequently stay overnight here due to our annual pass (now in its 11th year with over 100 stays), we still believe this Hotel is the best choice. Everything you could w

The staff’s service was pleasant and attentive, and although our Room faced the mountains, it was bright, clean, and very satisfying.\nThe “SORA Buffet” offered a wide variety of dishes and was excellent. The Onsen was also wonderful—soaking in the large public bath “Sorayu,” we

Once again, it was amazing! Delicious Italian dishes like Acqua Pazza and beef tagliata, and the wine was excellent too. In the morning, I enjoyed a plate with panini, soup, and my favorite yogurt. The staff were all very kind and welcoming with their warm smiles, making the stay

What made me happiest was that all the staff were truly kind. I think we caused a lot of trouble, but they helped us many times. Thank you very much! I also enjoyed the beer and snacks I had in the evening. It was a Hotel that made me want to use it again! I deducted one star

I was very satisfied with the buffet. The main dishes, such as sashimi, crab, steak, and tempura, were plentiful. I also thoroughly enjoyed the local cuisine. The replenishment was quick, and the all-you-can-drink option was a nice touch. The bath facilities were very satisfyin

There were also various snacks like nuts which were very satisfying. We had fun pouring our own beers to see who could make it look better—and ended up drinking too much! At Tsukikoma STAND, we also enjoyed beer and wine on the outdoor terrace. During dinner, we were recommended

The fruit selection—melon, bananas, kiwi, and blueberries—was all delicious, and I enjoyed topping pancakes with fruit too. You can even have sparkling wine in the morning. I liked it so much that I already made another Reservation for September. I’ve found a favorite Hotel that

Although I initially booked an Economy Twin since it was just for sleeping, I was upgraded to a Standard Twin—thank you so much! The separate pajamas and curling dryer I requested in advance were clean and made my stay very comfortable. I would love to stay here again when at

I chose this Accommodation because I wanted to visit Mihama Beach and it was conveniently located, but I was amazed by the incredible hospitality. The proprietress was like sunshine, and all the other staff were so pleasant—truly a wonderful Accommodation. The young woman who served dinner even picked up on our small conversation and celebrated my husband’s birthday, which we hadn’t mentioned. The Room cushions were unbelievably thick and fluffy—so much so that I almost hesitated to sit on them. Since I was traveling with my elderly father, they were very considerate of him, and he was in great spirits as well. This is the first time I’ve experienced such a warm Accommodation. Thank you very much!

I’ve stayed at several pet-friendly hotels before, but this one was the best. The in-room dining was especially comfortable because the main Room and dining area are separated, so we didn’t have to rush to tidy up, and food odors didn’t linger in the Room. Since it comes with a private garden, our dogs were happy to go outside. The pet amenities were so well stocked that we never felt inconvenienced. The open-air Onsen bath in the Room had excellent water quality, and our dog and family took turns enjoying it many times. Dinner was delicious across the board—so lavish that light eaters might not be able to finish it all. For drinks at dinner, we were told we needed to go back and forth to the second-floor lounge, which was a bit inconvenient during the meal, but it’s all-you-can-drink. Draft beer was included too, which was fantastic. Thank you very much!

The spa was equipped with a ReFa shower head and a Dyson hair dryer, making my hair shiny. The mist sauna was pleasant, and both the indoor and outdoor baths were comfortable, allowing me to enjoy a relaxing bath for the first time in a while. I am very satisfied with this se

Although we stayed during the hot season, we were able to play in the river in front of the Hotel and had a great time. The water was clean and not too deep, and we were happy to see our dog enjoying it—it made us glad we came. We didn’t use it this time, but next time we’d like to have river-play photos taken. The meals also felt carefully prepared dish by dish. The salt-grilled ayu was delicious. At dinner, a female staff member was very kind and helpful. Breakfast was set up like a half-buffet system, and items that ran out were replenished promptly with attentive care. The bath water didn’t feel particularly like an Onsen, but the baths were spacious and relaxing. The open-air bath felt slightly hot. Given the times, it seems they are operating with a small team, but there were thoughtful touches such as a 24-hour self-checkout system at the shop and mops and small vacuums available in the changing area for guests to use. Since all guests had dogs with them, we could relax without worrying about others. We’d like to stay again during the autumn foliage season or when fireflies can be seen.

Breakfast at Musashi was also excellent. Above all, every member of the Hotel staff showed outstanding hospitality. Since it was a family birthday, we requested a surprise cake in the lounge, and everyone was so kind—it became a wonderful memory. This is a Hotel I would definitel

This is a spacious corner twin room with panoramic views of the Onomichi Channel and the area around the station. I also appreciated that the floor was not carpet but a well-cleaned wood floor. A lovely touch was the hassaku jelly in the refrigerator for each guest, complete with spoons, and chilled bottled water for everyone as well. The handmade cookies made in collaboration with a local social welfare corporation also left a great impression. These days, even branded city hotels often don’t provide complimentary water, so I truly appreciate this Hotel’s warm hospitality. It was also nice that Accommodation guests receive 10% off at the souvenir shop. Breakfast was excellent too—not only with locally sourced ingredients, but also soft-serve ice cream. From the moment I arrived at Onomichi Station, even the station staff were full of energy, and I could feel how the whole town supports one another and works together to keep things lively. Some shops have closed down, but the shopping street—where retro and modern coexist—is a must-see. Since it was a hot season, it was tough to walk for long periods and I couldn’t see everything I wanted to. I’d love to visit again in a cooler season and stay at the same Hotel at a more relaxed pace.

We enjoyed a relaxed atmosphere with beer, wine, and coffee while waiting for our meal, and had lively conversations. The buffet was also excellent! I love sweetfish, so I ate a lot. The service was great too. We felt warmth. We will definitely visit again. Highly recommend

I booked a Room with an open-air bath, and also visited the large public bath. Both were very clean, and the open-air bath in the public bath area was well protected with insect repellent measures and sunshade coverage. As this is a sulfur hot spring, we recommend the open-air bath for guests who are sensitive to the smell of sulfur. The in-room open-air bath didn’t feel fully exposed from outside; it was more like a semi-open-air bath. Still, I could feel the breeze and relax comfortably in the water. The Room was near the free footbath area, so even during events you could hear what was going on—truly a prime spot. Dinner featured local vegetables and meat and was delicious. The original cocktails were also very easy to drink, so be careful not to overdo it. The young proprietress greeted us at dinner, told us about Arukuma Ale at the shop, and greeted us again in the morning—always cheerful and welcoming. Five stars for such a wonderful young proprietress.

They were small enough to try every kind—and you could even go back for more. They paired perfectly with the freshly brewed coffee from the machine each time! I was very satisfied. From salads to main dishes, fruit, cereal, and more, everything felt well balanced with nothing la