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This was our first stay as a couple. The room, bath, and service were all excellent—truly a perfect Ryokan with no complaints. We had high expectations for dinner after hearing that Giants players praised the buffet last year, and it exceeded them. Every dish, including desserts

The buffet we were looking forward to was very satisfying! There was a kids' menu with chicken rice, hamburgers, nuggets, takoyaki, strawberry fondue, and ice cream, which the children were very pleased with. Of course, adults wanted to try everything, but the menu was so extensi

I stayed in a twin room with a terrace and open-air Onsen bath. The room was stylish and very comfortable, but the highlight was definitely the amazing open-air Onsen bath! There were wooden boards for Yumomi, a famous tradition of Kusatsu, allowing us to fully enjoy the Kusa

We stayed in a Yokohama Floor Bay View Room on a high floor, and the view was wonderful—we could see both the ocean and the Ferris wheel. The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and b

Overall, the service was pleasant, and I was impressed by their professional skills. Additionally, the meals were high-level, with a wide variety of delicious dishes. The snacks, such as the wheat gluten mochi and sweet potato, were also exquisite, showcasing their excellent ta

Thank you for your warm hospitality, including the surprise chocolates and the Room upgrade. From the entrance to the restaurant, I was impressed by the attentive service from all staff members. It is a lovely Hotel where history and modern comfort are beautifully balanced, and

Of course, there was also a large public bath, an open-air bath, and a jacuzzi to fully enjoy the resort experience. Despite being reasonably priced, I think the Facility was well-equipped. The next day, I wanted to take the first ropeway ride of the day and they kindly provi

Additionally, the Hotel is newly built, well-maintained, and provides a clean and comfortable environment. The large public bath is particularly impressive with spacious tubs and plenty of washing stations (around 8?), all kept impeccably clean for a very pleasant experience. Com

The Room was spacious with a private open-air bath and well-stocked amenities. The large public bath also had plenty of amenities, and you can enjoy a Yakult drink after bathing! Dinner was all about crab, and I ate it wholeheartedly. The staff's attentiveness was excellent,

This hotel is one of the places I want to visit again because all staff members, from reception to the restaurant and even ski rental services, are kind and provide precise assistance. Everyone's hospitality was genuinely pleasant, and I extend my gratitude to all of you. I l

The Room, the meals, and the staff were all outstanding—this is a Hotel that made me genuinely feel glad I chose it. One of my goals this time was simply to stay in Niseko, but including the time spent at this Hotel, it became a wonderful memory. If I have another chance to vis

Firstly, I appreciated receiving an email in advance regarding my requests, which gave me peace of mind. The guest lounge open for 18 hours, the ability to check laundry availability by the minute, and the well-stocked and high-quality amenity bar all made my stay very comforta

Although the Room was compact, it had everything I needed and was very clean. I could see Tokyo Tower from the window. Thoughtful touches included a tea table (with two chairs), a vanity with a tray for valuables and accessories, and a full-length mirror. The separate washing are

The amenities were complete, you could try ReFa products, and the Room had an Onsen with water directly from the source. The service was also excellent (I was impressed that they refilled the water in the rental car with the valet service), making it a wonderful stay. I would lov

The open view of Lake Ashi from the entrance hall, welcome drinks, quick response from the front desk staff, and selecting colorful yukata on our way to the room—all were perfect. Dinner reservations via QR code were smooth. The room and bed were exceptionally comfortable.

Because the grandparents have limited mobility, the all-inclusive plan—allowing us to enjoy ourselves within the Hotel—was very appealing and became the deciding factor for our visit. The selection of drinks, snacks, and sweets was excellent, and both breakfast and dinner were bu

We traveled by car for family matters and were relieved to find a well-maintained parking lot. The room was well-equipped, and breakfast at Okage-an with a special set for guests was delightful. The desk with a chair and table set was also appreciated. The staff were kind and hel

I was impressed by the thoughtful attention to detail—such as the heater at the entrance, how the front desk provided guidance, extension cords in the Room, plastic bags for bath-area slippers, and well-stocked amenities in both the Room and bath. Using a coupon, I upgraded my pl

The ginger ale and lemon squash had authentic flavors, and the concept of being able to take them anywhere—to your room, the rooftop, or the free space—and enjoy them freely was wonderful. Oh, and you can take books to your room as well. You can also grind coffee beans. The surro