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The hot spring water was still gentle, and the meals, cakes, and bread were all very delicious. I stayed in the Organic Hanare. The Room wear was also organic, very light, and comfortable to wear. Birds came to visit the garden, creating a relaxing atmosphere that didn’t feel lik

The staff's service was pleasant and satisfying. The daily entertainment corner featured flamenco and guitar performances; while we expected it to be louder, it was perfectly scaled for enjoyment. Before departure, they even wiped our car windows for us. It had been a while s

The meals, in particular, were flawless in both presentation and taste, providing an extremely satisfying experience. We were well taken care of by the staff responsible for the meals and enjoyed a blissful time that fulfilled both body and soul. Thank you very much. My wife also

The facilities within the accommodation included a lounge where soft drinks were available anytime and beautifully arranged displays that added a touch of luxury. Above all else, every staff member was polite with just the right level of attentiveness, making my stay very pleasa

We also enjoyed the private bath and hot stone sauna—truly an Onsen-filled stay that left us feeling completely refreshed. The surrounding scenery felt somehow nostalgic and soothing as well. It was a lovely Accommodation that we would definitely like to visit again. Thank yo

Although it was a Room with just a shower booth, I had no issues as the public bath was almost like having it all to myself. I used it both at night and in the morning. The public bath also provided Snow Skin Essence amenities, allowing me to relax fully. Access to the stati

The staff handled any issues swiftly and sincerely, leaving us deeply impressed. The attendant who served us during meals was also very kind and warm-hearted. The snow-viewing Onsen we had been looking forward to was breathtakingly beautiful. Next time, we hope to visit during th

The views were beautiful, the bath was spotless, and both dinner and breakfast were simply outstanding—everyone was completely satisfied with our stay. Our relaxing time became pure bliss for the three of us, a wonderful memory we will never forget. To all the staff, thank you ve

Everyone was thrilled with the beautiful dome-shaped tents and lovely rooms. Although it rained heavily from midnight, and the sound of wind and rain hitting the dome made it hard to sleep, we still enjoyed the outdoor atmosphere as part of the experience. Driving a buggy was fun

The Onsen in the large public bath was a lifesaver after my body had gotten completely chilled during an early-morning visit. As it had just reopened after renovation, everything in the building felt new and very clean. After dinner, we stopped by the vending corner exclusive to

This was my fourth stay. The garden is wonderful, the Accommodation is spotless, the staff are attentive, and the Onsen is simply outstanding. The Room with an open-air bath is very comfortable, and the tea sweets, complimentary drinks, and amenities are all well provided. The nu

Grinding my own coffee beans made it especially delicious. It was also wonderful that we could use the lounge until 12:00 after check-out. The Lake Biwa-shaped keychain fit perfectly in my hand, making it easy to hold and very cute. All of the staff were smiling and kind, and I h

The accommodation was clean, with flowers placed throughout, and all the staff provided excellent service, conveying a heartfelt sense of hospitality from the entire accommodation. Above all, the food was exceptional. The dishes reflected seasonal ingredients and local produc

At checkout as IKYU Diamond members—we received an impressive set of sweets from Tsujiyasan Confectionery Shop in town! This thoughtful gesture truly reflected love for their locality and dedication from this accommodation. After returning home safely—we enjoyed these treats toge

I was able to go directly to the room from the front desk and had smooth access to the restaurant, allowing me to spend a relaxing time. The free drinks in the lounge while watching the illuminated Takeda Castle were fantastic. Every dinner was a delightful surprise, and my s

The atmosphere is wonderful, the hot springs are excellent, and the cuisine is top-notch. The warm hospitality of the staff is also one of the reasons it feels so relaxing. The on-site tea salon “TSUBAKI” was as popular as expected—very comfortable, with a great selection of te

The cherry blossom season must be amazing, but the fresh greenery also provided a stunning view of Hikone Castle. After Golden Week, the hotel was quiet, and we thoroughly enjoyed views of Hikone Castle from our room, the bath, and the lounge. The post-bath drink was perfect. Th

The Room was clean and beautifully designed, and the premium floor also offered a great range of amenities. The large public bath was clean as well, with a powder room and an open-air bath, so I could relax at my leisure. The atmosphere around Nakanoshima is wonderful too, and I’