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The room was very clean and comfortable, providing a relaxing space. The onsen in the large bath was excellent, offering a moment of healing for both body and mind. Both dinner and breakfast had a wide variety and were very delicious, leaving me very satisfied. The staff were war

Completely satisfied! The hotel had a full resort vibe with an amazing ocean view. The Onsen, walkable beach, and rental bicycles for exploring Aoshima made it the perfect vacation. One downside was that the rental bicycle with a child seat got a flat tire midway... Altho

In conclusion, we were extremely satisfied with the service. Everyone was very experienced with babies, and we were grateful that we could manage with almost no luggage. They even provided a bottle-washing set—truly thoughtful. During meals, they prepared baby bedding in our pri

I arrived early, and while I was in the lobby, the staff kindly offered to check me in and let me use the lounge services (drinks, etc.) right away. The bath and sauna facilities are excellent—above all, very spacious. A big plus is that all the showerheads are ReFa FINE BUBBLE

The view from the room, the sound of the river, and the chirping of birds bring a sense of peace. The meals are absolutely delicious, and even the tableware is charming and beautiful. It is a wonderful accommodation that I would love to visit again if given the opportunity.

The staff were all very kind and attentive, and when I hurt my back while exploring the valley, they provided me with a pain-relief patch, showing genuine care for us as guests, which deeply moved me. If you are visiting Tateshina, this is the Property I would recommend above all

Above all else is the hospitality—rooted in tradition yet refined—that each staff member embodies so naturally. Everything about this hotel makes it truly deserving of being called "The Classic Hotel." As you celebrate your 90th anniversary next month and continue building you

" The guest room was excellent, and I thoroughly enjoyed the onsen experience. The beer and mandarin orange wine served at the night lounge were also exquisite. The staff provided attentive service, making our stay very pleasant and satisfying. I would love to stay here again

It's not an extremely new facility, but there are various fun features, and all the staff greeted us pleasantly, making our stay very relaxing. The hot springs were spacious, clean, and comfortable, and all the meals were delicious, making it a truly great summer vacation. I woul

We also enjoyed the snacks and champagne in the club lounge, along with a great selection of local beers. The staff always welcomed us warmly no matter how many times we visited, which made us really happy. The kids joined us at lunchtime too and were delighted by the luxurious a

I don’t know how long this Hotel has been operating, but an England-style Hotel in Japan’s oldest Onsen town… I truly love their commitment to seriously and wholeheartedly sticking with such an “unexpected” concept. It feels genuinely modern and stylish in a classic way. There

The accommodation exceeded expectations in every aspect: the room, lounge, onsen bath, dining, and hotel hospitality. It was truly a wonderful stay! The private sauna and open-air bath in the room were exceptional, and the quality of the course buffet was outstanding—everything

This was my first stay, and I was impressed by the warm hospitality of everyone, from the guide upon arrival, the staff serving the meals, to the café staff in the lobby, all with smiles. The view from the room and the bath was excellent, and the meals, especially the seafood and

This was our second stay since last year. As with the previous visit, this is a very pleasant accommodation. The serene atmosphere, meticulous cleaning, and cleanliness are impressive. The room is spacious and luxuriously designed, always leaving us in awe. This time we

Soaking in the open-air bath without worrying about anyone else, while looking up at the deep blue summer sky and sparkling stars, was amazing. Both dinner and breakfast were very satisfying, with many different carefully prepared dishes served in small portions. I also loved the

The room was clean, with a great view and very comfortable. The private family bath (Onsen) called Excellency Spa was wonderful, with a spacious area including a washbasin and chairs for relaxation, and the view from the bath was outstanding. The check-in and service at the loung

The staff and attendants were incredibly kind and attentive. The temperature of the private open-air bath in our room was perfect, and we ended up soaking for a long time. It was a birthday trip for my husband, who loves baths, and he enjoyed it so much that he stayed in the bath

The staff who helped with luggage storage and guided us in the elevator hall were excellent—polite, hospitable, and made our stay very comfortable. One downside might be having four different breakfast venues to choose from—it’s hard to decide (lol). Great location as well; I