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This was very helpful as I had a lot of luggage. They kindly upgraded me to a larger Room. The Room was quiet, and the air conditioning and bedding were comfortable. Breakfast was a delicious buffet and great value for money. I will stay here again next time. Thank you very much.

The old wing was especially impressive, with masterful traditional craftsmanship visible throughout the building. The staff were also truly first-class. Both dinner and breakfast service were flawless, and it had been a long time since I encountered a Hotel where Japanese hospi

At night we had fun playing table tennis and Othello, and the 12th-floor panoramic open-air bath was uncrowded and very comfortable. We were able to truly recharge over two days. We plan to visit again in autumn. It was an excellent-value, thoughtfully curated Hotel stay with r

For breakfast and dinner on the first day, we ate at YY Grill’s buffet; both the quality and variety were excellent, and our whole family said we’d love to come again. At a nearby book café, my husband and children spent time reading while I enjoyed wine tasting next door. Bein

The reception staff were very courteous and attentive. As expected. I was also very pleased with the sweets during tea time from 3 PM, the alcohol and snacks provided from 5:30 PM, and the warm hospitality of the club floor staff during breakfast from 6:30 AM. The warm hospit

The Room was spacious, and the mattress seemed firmer than last year, which allowed me to sleep soundly. The breakfast buffet is undoubtedly the highlight of this Hotel. It was truly delicious. Staying in a twin Room for two people with these meals and parking included offers exc

The view that stretches to Mt. Fuji and Yokohama The quality of the food presentation The hospitality of the staff I recommend it to friends and acquaintances. The staff, in particular, are wonderful. The sophisticated service of the Japanese staff The beauty of the J

Even our elementary school grandchild enjoyed the loaner play items in the garden and Room, and we fully enjoyed our stay thanks to the many services, including a free lounge with a wide variety of drinks and snacks. We sincerely appreciate the considerate, kind, and attentive ho

It is a prestigious and charming old Ryokan, yet very comfortable. The entire facility, including the rooms, was meticulously clean. Both dinner and breakfast featured seasonal Kaiseki cuisine, which was excellent. Since I live near Izu and Hakone, I visit luxury Ryokans in the v

The scent of paulownia wood and fresh tatami mats is delightful. The warm wooden interior design and private open-air hinoki Onsen bath in the room add a touch of luxury. The cuisine was truly remarkable and unforgettable. Understanding why many famous figures have stayed he

\n To be honest, I really look forward to breakfast—there aren’t many Hotels where you can enjoy plenty of seafood such as fresh tuna, so I end up wanting to try everything.\n Last time there was heavy snow, but this season with fresh greenery is wonderful too. I’d like to visit

The cake and celebratory attire for the 88th birthday that we requested in advance were perfectly prepared, and we were delighted by a special dish from the head chef. All of the staff greeted us with smiles, and the Room was clean and comfortable. We are already talking about

Now, I can visit him, focus on work, and manage my chronic illness, giving me peace of mind. I enjoy my freedom by staying at Pines once a month for solo activities! On weekdays, there are times when the plan includes no breakfast, free parking, a special curry gift, and a 24-ho

Since the weather was nice, I enjoyed the blue sea from the balcony. A Hawaiian hotel that's easy to visit, with Onsen and delicious kaiseki cuisine, is simply the best. The bottled milk in the large public bath was also delicious. I hope everyone continues to return empty bo

We enjoyed apple pie and royal milk tea at the café, cocktails at the bar, and finally dinner at the restaurant. And to top it off, an Onsen we could soak in anytime. Off-season Karuizawa was quiet and peaceful, and my heart, body, and stomach were all happily satisfied. Thank yo

The service exceeded our expectations, and both my spouse and I were deeply impressed. We usually stay at five-star accommodations, but this time, the service provided by everyone here surpassed even that level of satisfaction! First of all, you arranged a room with a relaxing

It was wonderful. The staff were very friendly and kind. I was truly impressed by the thoughtful touches throughout the Hotel, such as handwritten boards and materials introducing birds you can see around the Hotel. The Room was also very clean and comfortable, and the meals wer

By chance there was a flamenco show in the plaza; the students were charming, and the instructor was truly skilled, so it was more enjoyable than I expected. The fountain show is also very impressive, and every time I instinctively try to dodge the water. I’m traveling again in a