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Also, since it was a birthday, you prepared a wonderful birthday surprise for us, which truly moved us. The Room was comfortable, and although our main purpose was Disney, I’m glad we chose this Hotel. (My partner was very happy too.) The food was delicious as well. We’d love to

Lastly, what truly sets Sapporo Grand Hotel apart is its unparalleled hospitality. The staff are incredibly warm and attentive to guests' needs. Each staff member has their own charm, creating memories that build with every stay. As I make my reservation each time, I find myself

The best part was the DIY afternoon tea time offered in the lounge, which could be enjoyed with champagne. The locally sourced food and drinks provided in the other lounges were also very delicious, and the service from the staff was impeccable, making it a dream hotel stay.

The surrounding bay area is perfect for a stroll, offering an urban resort experience while staying in Osaka City. The upgraded room provided as part of the Diamond benefits was absolutely fantastic, making me an even bigger fan. This is a wonderful hotel that makes you want t

I stayed for the first time. The room was spacious, and the Heavenly Bed was comfortable, allowing me to relax greatly. Although the number of food items and types of alcohol during the afternoon and cocktail time at the Executive Lounge was limited, the taste was delicious and s

The result? It was absolutely amazing! First of all, the tea in the lounge was delicious (super important). They offered herbal teas and decaf blends created by Lupicia, which were a delight for a tea enthusiast like me. Especially noteworthy were the herbal teas. While many h

I will definitely use it again next time. I want to complete staying in all the rooms on the Executive Floor. At the Executive Lounge, the staff's service is always excellent. There is a wide variety of drinks, plenty of food options, and everything tastes great—especially

This time, it was a short stay for a KPOP live concert. Due to the time constraints, the hotel staff who assisted us during the reservation process were very resourceful, allowing us to have a smooth and pleasant stay. The room was very clean, and the shower room and bathtub we

Thank you so much for your thoughtfulness. Choosing this hotel for our couple's birthday stays always feels like such a perfect decision. The staff's hospitality and services are truly top-notch—it’s undoubtedly an exceptional hotel that has become our absolute favorite! We’ll d

They were very considerate, and there was a wide variety of delicious buffet options. The atmosphere of the restaurant, with plenty of sunlight, was also very pleasant. Being directly connected to the station with many restaurants and shops around, it's a hotel I want to use agai

After such a wonderful stay and breakfast, I felt recharged and headed to work. My friends enjoyed a late check-out and were able to relax. Our annual overnight get-together is always fun, but this time it turned into an especially lovely stay. I’d definitely like to visit again.

We had a Plan with lounge access, and the views from the lounge were stunning both day and night. It was also a comfortable, relaxing space where we could unwind even with children. The cocktail-time food was enjoyable as well—although we stayed two nights, the menu changed, and

The bathroom had a separate shower and bathtub, which was easy to use and very roomy. Everything was spotless, and the bed was extremely comfortable. The staff’s warm hospitality was outstanding—truly what you would expect from an Okura Hotel. I would love to stay here again

Although it was a single room, the room size and double bed were spacious enough for two people. The rain shower was comfortable, and the amenities, including Sekkisei skincare products and bath salts, were delightful for women. When I inquired at the front desk after seeing a

The sweets, alcohol, and cuisine were all of excellent quality and very satisfying. Breakfast was a delightful experience with dishes that highlighted the quality of each ingredient, leaving me completely full. I also enjoyed using the pool and sauna until check-out. I was very p

The room was comfortable with a great view, and this time, I was able to use the shuttle service to Kansai Airport departing at 6:45 AM, reaching the international flight lobby on the 4th floor in 15 minutes, which was really convenient. Above all, the sense of security was great

Delicious! The texture was entirely new to me! Adding just a touch of wasabi elevated it even further—absolutely exquisite!!! Needless to say, all the other sweets and sandwiches were flawless as well. While I can't mention everything here, I must highlight how incredibly refined

In my room, there were welcome chocolates, cookies, fruits, and even a birthday plate—such thoughtful gestures moved me! They always surprise me with something special each time I visit; even without surprises, their exceptional hospitality never fails to impress me. The relax

I was also surprised by how lively and bustling the lobby has become with many international tourists. This time, I was upgraded to a suite, which made for a very comfortable stay. Of course, there were no issues with the room. The staff's service was excellent as well, making my