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I informed the Hotel about the walker in advance, and on the day of our stay, the Hotel staff kindly assisted my mother in various ways, which we deeply appreciated. The Room, the view from the Room, the meals, the Onsen, and the thoughtful care of the Hotel staff all became wo

The baths were also great. The in-Room bath was nice, but the large public bath was wonderful as well. Being able to enjoy clear water early in the morning while listening to birdsong was exceptional. The towels were comfortable too. At an Accommodation of this level, I imagine s

Everything was delicious again this year—thank you for the wonderful meal! After dinner, we headed to the private bath... While the bath in our room was amazing too, the detached private bath was spacious and comfortable. This year’s complimentary drink changed from coffee milk

This was my first trip to Hakone, and we stayed here as a birthday gift for my boyfriend. Both the exterior and interior were stylish and absolutely wonderful. The staff were excellent, and we chose the breakfast-included Plan; we were also grateful for the surprise dessert plate

The hotel's exterior was a bit plain, but inside, the European-style decor, beautiful paintings on the walls, and spacious atmosphere were impressive. The guest room also had lovely interior design. It would have been perfect if the toilet was separate. The provided amenities w

We were very satisfied with the coffee and amenities, which made us really happy! There was even a massage chair in the room, making it a truly relaxing and special day. It was our first time in Yufuin, and choosing this accommodation turned out to be the best decision.

Breakfast was a buffet. Although I usually don't prefer buffets, everything was delicious, and we enjoyed the local cuisine. Most importantly, the staff were amazing, always smiling and engaging with us, which was truly heartwarming. This is a Hotel we definitely want to st

I was fully satisfied with everything—the Accommodation, the meals, the free-flowing natural hot spring bath, and the surroundings. The carefully prepared food was delicious and served in just the right portions. With only a few Rooms, the property felt calm throughout, making it

Although it rained, the warmth and hospitality shown by the Shuttle Service team and the person in charge of our Room made us feel genuinely comforted. The meals were also delicious, and we felt refreshed both physically and mentally—I’m truly happy to have found such a wonderful

Every dish was delicious; there was great attention to tableware and plating as well, making it visually enjoyable too. The staff were cheerful, kind, and attentive—I was genuinely moved by their high level of hospitality. An extremely satisfying dinner. Breakfast Served in th

We didn't have to leave our dog behind, so it became a dog-first trip. The staff who attended to us were full of hospitality spirit, making our stay pleasant. The food was delicious, the room was clean, and I would like to visit the Regina Facility again. Above all, our timid

The staff's attentiveness was excellent, and they were considerate of every detail. Especially since my wife is pregnant, they played a song from a drama set in an obstetrics clinic during dinner, which deeply moved us. I felt that this accommodation provides the best hospita

Even the rice was perfectly cooked—each grain fluffy and flavorful—which pleasantly surprised me. Additionally, they beautifully prepared a birthday cake and champagne as requested beforehand. Returning to find candles lit in our room created an emotional and memorable experienc