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Their natural and thoughtful service was truly wonderful. They even upgraded our room, and its excellence brought so much joy to our child. The bath was amazing as well; enjoying an open-air bath while admiring the snowy scenery was incredibly relaxing. The meals were also very

” I am truly grateful for your sincere and warm consideration. The guests who stayed also spoke very highly of the Accommodation, saying the Room was clean and comfortable, the location was convenient, and they were very satisfied. They also said the staff’s kindness left a stro

The accommodation was perfect as I was looking for a lake view and onsen. The buffet meals had a wide variety of dishes, all delicious, and I was very satisfied. The onsen, including both the large public bath and the open-air bath, was clean and comfortable. The open-air bath in

Grateful for their kindness in allowing me to check in later, I quickly enjoyed a delicious bowl of ochazuke. The large public bath was a relief for my tired feet and helped ease my fatigue. Though not spacious, the Room was compact, functional, clean, and had an incredibly c

We stayed as a three-generation family. The room was a Japanese-Western style plus with an indoor terrace, featuring a spacious Japanese-Western room and a comfortable sofa area, offering a luxurious layout. Additionally, it was convenient to enjoy videos with tablets and screens

) At breakfast buffet time, seafood rice bowls (kaisendon), ochazuke (rice with tea), and apple jam were particularly popular—and they were indeed delicious! Highly recommended. As for activities, we participated in Michinoku Matsuriya's festival show—it was incredibly high-q

The entire Hotel was very clean and comfortable. The Onsen was not too hot, just the right temperature, allowing us to relax. The shower booth was very spacious and had a sense of cleanliness. The scent of the shampoo and conditioner was so pleasant that I ended up purchasing t

The accommodation was clean, and the staff's attentive service made for a comfortable stay. For dinner, I thoroughly enjoyed Kagoshima's local delicacies such as black pork shabu-shabu and satsuma-age. Both the taste and portion sizes were perfect, adding even more joy to my trip

plus plenty of fruit and desserts. Everything was extremely satisfying. We also enjoyed the welcome-drink coffee available anytime, the rock-style Onsen open-air bath, and the huge comic-reading room—perfect for manga lovers. Prices vary by season, but it was very reasonably p

The triple room was spacious, well-maintained, and comfortable. The semi-onsen in the basement was clean, both the washing area and the bath, and we enjoyed it twice, at night and in the morning. The temperature was just right, and my onsen-loving mother was pleased. Addition

We also received a surprise gift for our anniversary—truly moving. There is still so much more I could write about how wonderful Ginsuiso is. At checkout, our whole family said again that we would definitely come back—this is that kind of outstanding Accommodation. Until now we

Above all, it felt like a luxury to have Tokyo Tower—an iconic symbol of Showa-era Tokyo—so close, almost all to ourselves. We were also very satisfied with the staff’s hospitality. A couple of suggestions: 1) We’d love separate (two-piece) loungewear. 2) We’d love to see

Thank you very much for your hospitality. This was my first stay, and the location was very convenient with easy access from the station. Not only the Hotel overall, but also the Room was kept clean and comfortable. Above all, every member of the staff was friendly and treate

In February last year, during a three-day trip to Shizuoka, I was moved by the Yume Terrace and visited the hotel's garden terrace for lunch for the first time. After hearing my wife's "most wonderful view of her life" many times, I reserved a twin room with a view of Mt. Fuji an

As for concerns about Legionella under the previous operator—well, management has changed now, so we decided to trust the inspection report from this June. For the price: great views, perfect food score-wise, amazing bath/Onsen—a wonderful Hotel overall. I definitely want to sta

We thoroughly enjoyed an open-air bath with night views, saunas, and daily changing Onsen options. The women’s bath also had excellent security measures that made it safe to use comfortably. It became a memorable trip for us—thank you so much! We look forward to staying again!

I was very satisfied. I wanted to write about everything I loved, but it would be too long. From the warm welcome when we arrived by car to the send-off when they helped load our luggage at departure, everything was perfect. The lobby, Room, lounge, and baths were all spotless.

The lettering on the plate was adorable and it was beautifully decorated with plenty of fresh fruits—an absolutely satisfying cake. Both in-room showers and those in the large public bath featured ReFa showerheads. My mother especially enjoyed using them in mist mode. The public

That said, breakfast was delightful with items like French toast, Kobe beef croquettes, curry bread rolls, freshly baked madeleines—all delicious! However—one male chef-like staff member cleared empty dishes from tables wearing blue gloves without any smile or acknowledgment towa

French toast freshly grilled on an iron plate, paired with aromatic coffee for complete satisfaction. The staff's attentive table service is impeccable. Next time, I’ll try dinner too! Both ingredients and techniques are of very high quality—looking forward to it! I had a quiet a