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The staff's hospitality exceeded all expectations, and my grandfather was deeply moved every time. The meals were incredibly delicious, especially the in-room dining which was served at our own pace, allowing us to enjoy it leisurely. The beer lounge was fantastic as well; th

Its texture and perfect pairing with the sesame sauce made me feel it would be worth traveling five hours just to have it again. Breakfast also showed careful craftsmanship in every item. My thanks to the head chef. In addition, all staff were wonderful, making this a truly exc

From welcome to farewell, the attentive and courteous service truly impressed us. No matter where we were in the Facility, the staff noticed everything and it was flawless. Ocean views from all Facilities, including the Room, the large public bath, and the lounge with complimenta

When the staff heard about it, they kindly told us to pack whatever she liked into a takeout box so she could eat in our Room—thank you very much. She was truly touched to be able to eat in the Room. The view was great, the sunset was amazing, and the bath was wonderful—everythin

The welcome drink with wine and snacks was also excellent. Especially, the open-air Onsen, which I was looking forward to, was a perfect Onsen experience, allowing me to warm up thoroughly. The curry and beef stew from the light meal room service for dinner were both very delicio

The pool is one of the largest in the prefecture with views reminiscent of Ubud in Bali and slightly warm water temperature that made it truly enjoyable. All the staff provided exceptional hospitality, which I believe is one of this Hotel's outstanding features. I will visit

The "Villa Komorebi Garden Suite" was an incredibly spacious special room where we enjoyed a luxurious time with a sauna and an open-air bath overlooking the garden. The autumn leaves visible from the large public bath were stunning, providing relaxation for both body and mind, m

It's a bit far from the station, but the rooms have been renovated and have a sense of grandeur, as expected from a Nikko Hotel. I wasn't bothered at all by noise from neighboring rooms or the hallway, and I had a very comfortable stay. The separate-type pajamas were also nice. T

It was a short 2-night, 3-day stay, but everything from the Room, meals, Facility & services, ambiance, and the hospitality of the staff created unforgettable memories. The staff's thoughtful care and exceptional service went above and beyond expectations—five stars are simply

We were looking for an accommodation with a private open-air bath and in-room dining as we were traveling for my husband's birthday with an infant. The room, the meals, and the staff were all wonderful, and we were extremely satisfied. They provided thoughtful touches such as non

Of course, the large public bath was great too, but being able to stretch out and enjoy free-flowing Onsen in our Room was the ultimate luxury. Thanks to the warm hospitality of all the staff and the delicious meals, it became a truly wonderful trip. We would love to stay again.

The food was very delicious, the hot springs seemed to have a beautifying effect, and the staff's service was excellent. The ocean right in front of us!! The location was also perfect. The Japanese-style room with a reclining bed that we used was spacious, clean, and very comfort

The entire building faces a river waterfall, providing abundant foot baths and allowing guests to enjoy the sound of waterfalls even in the large bath. There is also a sake tasting vending machine available for an additional fee. Meals are course-only starting from 5,500 yen w

It was a Hotel overflowing with the best hospitality in every aspect, from welcome to farewell. The staff were incredibly kind and courteous, and I enjoyed conversations with the master of the restaurant where we had a delicious dinner and the bartender at the whiskey salon where

I am truly grateful for everyone's heartfelt hospitality. It was helpful that the bath and toilet were separate. The train was clearly visible from the room, and my son was delighted. We chose a plan with a train-shaped cake, and both the appearance and taste were wonderful,

I stayed for 3 nights to relax with the sea and nature. Even on a solo trip without a rental car, I was able to visit observation decks, cafes, and limestone caves thanks to renting an electric bicycle. The view of the sea from the Hotel felt like a private beach, allowing me t

The portions were more than enough, and I also really enjoyed the local beer. Above all, what impressed me most was the hospitality of the staff. Their manners were wonderfully attentive—almost too polite—and I truly appreciated all their thoughtful care. I wanted to rest both

While maintaining a calm atmosphere, there is also a touch of playfulness, making it an exceptionally comfortable place to stay. As the first Hotel in Japan by the Singapore-based Roxy Group, their dedication is evident. The attention to detail in both service and space design l

The view was amazing, and we enjoyed complimentary NESCAFE DOLCE Gusto in the lobby. After meals, there was a candy grab and delicious desserts to enjoy. Many of the staff were from overseas, but everyone had such wonderful smiles! I would love to visit again and highly recom