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When we arrived at the Hotel by private car, many staff members warmly welcomed us, and their courteous service was truly pleasant. We had a comfortable stay in every way, and we were happy with the perks as well—thank you. The hospitality was excellent this time, and our stay w

Everything was truly delicious! While many guests staying at Hawaiians tend to go for the buffet, Tsuruga is highly recommended! Even if you don't drink alcohol, it's perfectly fine. I don't drink at all and always order soft drinks. By the way, a popular option is to have a li

This is my third time enjoying the buffet style! Everything is delicious! So tasty! Truly the best. The crab, especially the snow crab, is incredibly delicious! A junior colleague at work highly recommended it, and they were absolutely right. The Onsen, of course, is perfect!

After checking in at 3:00 PM, I was able to use the lounge right away with complimentary soft drinks and alcohol, which was excellent. The large public bath was also wonderful, and dinner service started earlier than at other hotels; the food layout was well organized, making it

All rooms offer ocean views with stunning scenery. The in-room BBQ set dinner and breakfast buffet featured local specialties from Nagasaki using locally sourced ingredients—we were thoroughly satisfied! We would love to stay here again if we have another opportunity. Thank yo

It was conveniently located, close to Shin-Osaka Station and within easy reach of a convenience store. The Room was clean and easy to use, and I was able to relax. The breakfast buffet had a wide variety of options, and I enjoyed surprisingly good coffee for a machine-brewed type

A truly wonderful experience. Ocean view overlooking Takashima with Hoto Shrine. The room is spacious, bright, and equipped with a ReFa hair dryer, offering a clean and comfortable stay. The infinity Onsen pool, sauna hopping, ice sauna, and stone spa were all exceptional. Watchi

With a main dish tailored to my taste and a wide variety of buffet items, it was a truly satisfying dinner for both body and mind. True to its name, this wonderful Onsen Accommodation lets you unwind with beautiful waterfall views and feel refreshed in both body and spirit. I wou

On top of that, the chilled sweet red bean dessert and elderflower jelly were outstanding. It was also a pleasure to stop by the Hotel’s guest-only lounge during sightseeing for tea and sweets—and they were genuinely delicious, not an afterthought. Overall, everything felt spac

Thanks to your efforts, we were able to enjoy an even more memorable hotel stay. I was also very impressed by the staff's response and the hotel's dedication to its guests. The quality, cleanliness, and functionality of the room were excellent, and I am extremely satisfied. I wi

It was within walking distance of the concert venue at Tokyo International Forum, and the Hotel was easy to find. The Room was comfortable and conveniently had a small table and chairs. There was also an Ishikawa Prefecture antenna shop nearby, and we would definitely like to

The club lounge was very comfortable, and the hotel staff were kind, making it an overall satisfying stay. Additionally, breakfast at the restaurant on the basement floor was better than in the lounge. Dishes like sea grape rice bowl and live kitchen French toast were very delici

It’s a wonderful Hotel. It feels like great value. For this price, the Room, the luxurious dinner, and the service were all excellent. At the breakfast buffet, I enjoyed fresh vegetables and fruit, as well as soup and bread, warabi mochi, and mizu manju. The bath also had a washi

Even though it was an affordable Hotel stay, we could still enjoy the large public bath. I was truly, truly satisfied. They also kept our suitcases until we left, which helped us a lot. A fun trip to Hakata! Next time as well, I definitely want to make a Reservation at Res

We received exceptional hospitality during our stay. Coincidentally, a couple of friends recommended by my sister also stayed at the same Property on the same day and seemed to really enjoy the club lounge, saying they would come back again. They were particularly satisfied w

Another staff member, also Ms. M, provided excellent hospitality by taking two different patterns of photos for us! The staff's overall service was exceptional, and we were very satisfied. Thank you so much. The forest concert was also wonderful, and we would love to visit ag

I definitely plan to return again. Bringing your own swimsuit is recommended; however, rentals are also available. There were about 120 elementary school students from two schools on their field trip during our stay—what an amazing experience for them to enjoy such a luxurious

The room I reserved was upgraded due to the original grade being fully booked, and it was an excellent room. Thank you very much. I appreciated having a ReFa hair dryer. I enjoyed listening to music with Alexa. There was a capsule coffee machine, so I brought my own coffee

The breakfast buffet was also abundant in variety, and we enjoyed freshly made delicious mochi from the traditional mochi pounding event. The proprietress and all the staff provided wonderful hospitality, truly making it a luxury inn loved by everyone, which we completely underst