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The staff were friendly and accommodating with warm smiles. The buffet offered a lineup that satisfied both adults and children—truly impressive for the Sea of Japan area. The fish was incredibly fresh and delicious. Unlimited alcohol was also a great bonus! The Room was

With board games the whole family can enjoy, this Hotel is packed with fun and is a comfortable choice even for families with young children. The food is delicious, and the staff are warm and attentive. Highly recommended as a Hotel where you can relax and enjoy wonderful time wi

Breakfast was buffet-style and everything tasted wonderful. The room was clean and well-maintained; even my mother—who is quite particular about cleanliness—was highly satisfied. It felt great to make her happy through this experience. We will definitely visit again! Thank you

The indoor pool, arcade, orange juice vending machine, spacious and relaxing food court with an excellent menu selection, lounge, baths, bar counter, convenience store—everything was wonderful. It also left a great impression that staff were always present at the Hotel entrance.

We couldn't prepare a whole cake at the hotel because it was too last-minute, but they helped us find a cake shop at the foot of the mountain and were very considerate in various ways. We were able to have a wonderful vacation. I am full of gratitude! If I may say, it woul

All the staff provided professional service, making my stay very pleasant. The summer festival event was lively and enjoyable within the premises. Thanks to the free shuttle bus service, I could visit areas like Gotemba or Susono as well as Hakone and Fuji Safari Park. The

It was a Hotel where everyone from my 5-year-old grandchild to my 88-year-old mother could genuinely enjoy and relax in a clean environment. The front desk staff and restaurant staff all worked happily, making eye contact and speaking with smiles to both adults and children, wh

On the day of my stay, my room was upgraded, and I was guided to a spacious room with a great view. The room was clean and well-equipped, making it perfect for a family stay. The view and sunset from the ocean-facing room were truly stunning, making me lose track of time.

Suites and smaller rooms are amazingly spacious for the prices (weekdays), with a beautiful view and wonderful onsen. A truly delightful hotel!

This Hotel is truly an oasis in the heart of the city, with wonderful Rooms and exceptional staff. The morning buffet is carefully prepared and delicious. The inclusion of melon among the dessert fruits adds a touch of luxury. Despite being in Tokyo, the Japanese garden makes you

The room was spacious, and Meiji Jingu Stadium was right in front—such a delight! The bed was comfortable, and the bath and toilet were separate, with the toilet being spacious as well. The large public bath was clean, and I especially enjoyed the jacuzzi. Meals offered a variety

I had a comfortable time, thank you very much! The Room cannot be said to be spacious, but it has a table, chairs, glasses, and coffee cups, so I could spread out my brought-in meals and relax on the bed. The amenities are abundant, and the bathtub and bathroom are in ivory ton

The Onsen, with free-flowing golden mineral water continuously pouring in, felt especially luxurious. I was told it comes directly from the hot spring source right next to the Hotel. I ended up soaking again and again—it was incredibly relaxing and simply the best!! The meals w

The in-room dining with seafood, meat, vegetables, and rice was excellent! The room was so spacious that I couldn't use all the space! I was very satisfied with both the open-air bath in the room and the large public bath! I would love to stay again! Thank you very much.

With a wide balcony and beautiful views, I’d love to stay in this Room again. The calm finishes seen in Sumitomo Realty & Development’s condominiums and Hotels were paired with modern interior design. The vanity had two sinks, plus a spacious walk-in closet and a mini-kitchen—h

The complimentary beer was truly delicious—I couldn't resist having seconds! The late-night snack was also tasty, and of course, I enjoyed it too. Breakfast was delightful; the ochazuke (rice in tea) was delicious as well as the croissants. I look forward to staying again

Above all, the breakfast buffet was luxurious, with self-made seafood bowls, shabu-shabu, Okinawan cuisine, and even New Year's dishes, which we enjoyed to our heart's content. There were also a variety of restaurants, which we used for lunch as well. Our grandchild loved the i

It was quiet with no outside noise, providing a peaceful atmosphere. The front desk staff were very kind and welcoming, creating a warm ambiance. The welcome coffee drink was also delicious. Breakfast had a pleasant flavor and just the right portion size. Sharing smiles and sma

The open-air rock bath was exceptional. The Room was also spacious and spotless, allowing us to relax at our own pace—it was pure bliss. The staff’s greetings were warm and pleasant, making this an Accommodation we definitely want to return to. Thank you for such an amazing stay.

All the staff were pleasant and provided excellent service. The next day, I stayed at Nekoma Rikyuu accommodation, and the transition between accommodations was smooth due to good coordination. A few minor issues: The buffet area felt crowded and not very relaxing due to many