Seluruh negara × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 765Halaman

Stayed for one night with family during Golden Week. Conveniently located near Beppu Interchange, about a 15-minute drive to the downtown area. The Room felt slightly cramped for three adults with two beds, but there was a tatami space in front of the TV, making it spacious and comfortable overall. The highlight was the rooftop open-air hot spring bath with natural flowing water, offering an amazing view of Beppu city and the sea. The space felt so open that it made us wonder if it might even be visible from nearby factories! We stayed for around 30,000 yen for three adults and would love to visit again someday. Also, it would be great if you could create Rooms where dogs are allowed to stay!

The Room with a loft was a big hit with the kids. It also had a mini-kitchen, tableware, and a table and chairs, which made it easy to have meals. It wasn’t very spacious, but we stayed comfortably. We’d like to stay here again when we’re in the area. We’d also love to try staying in one of the cottages.

A 7-minute walk from Kawasaki Station and just 5 minutes to Lazona, making it very convenient. I would like to use it again if I have the chance.

I was just staying, so I don't think I have the right to say anything, but the reception and service were handled by foreigners. I think they provided service even better than Japanese people! Thank you very much! No meals, standard amenities, no large public bath. No issues in various respects.

(The customer support was not found, so I am writing here) The room I used might have been an exception, but I hope this review does not define KINJO entirely. There is no doubt that this accommodation is indispensable in Okinawa, and I have full trust in it! I have stayed at Mr. KINJO's accommodations in other locations as well. I also stayed at this hotel several times when it was newly built or before the pandemic. ...Maybe it's time for reconstruction (laughs). Dust on the step of the bed headboard (I wiped it off like a perfectionist mother-in-law lol), mold on the pillowcase (I used it by flipping it over lol), a damaged floor under the cushion flooring lol, air conditioner vents that cannot be adjusted, and trash left in the elevator hall—these differences from before made me laugh (perhaps due to staff shortages leading to minimal cleaning?). The noise from the refrigerator might bother some people too. What disappointed me was that there were no KINJO T-shirts in stock for purchase lol (but I did buy a hemp bag). Even so, KINJO is very helpful. I'll use it again!

Stayed for one night during Golden Week. The sofa and living room were smaller than they appeared in the photos, but it was still a lovely place to stay. After shopping, I thought I had put the groceries in the vegetable compartment and freezer, but it turned out that the freezer was in the middle and the vegetable compartment was at the bottom (oops). I assumed it would be like my fridge at home, but that wasn’t the case! (laughs) There was a PDF explaining how to dispose of trash, but no instructions for using the refrigerator. It would be helpful if this could be added! For future guests: Please note that frozen vegetables and thawed meat might end up misplaced if you're not careful with how you store them.

The biggest highlight is, without a doubt, the very spacious Room. We stayed as three generations of our family. We brought our own ingredients and had fun cooking dinner together, and since there is a natural Onsen, we enjoyed bathing many times and fully experienced an extraordinary getaway in such an open space. The staff were foreigners, but even without speaking English we managed to communicate somehow, and they were kind. Some amenities and tableware were missing, but when we asked, they provided them. This was our second stay, and we’d love to come again with the family! Thank you very much.

Thank you for your hospitality. The Hotel was close to the station, and the Facility and Room were more than adequate—I was very satisfied. If it’s available, I will Reserve again on my next business trip.

It was so cool and refreshing that I almost forgot the summer heat of the city. I think I would have been even more satisfied if there had been a coffee service. I look forward to staying here again!

The Facility is a bit far from the Onsen, and unfortunately, the temperature adjustment of the Onsen was out of order this time, making it slightly lukewarm, and the open-air bath was unavailable. However, the Room was spacious, with a large private bath and washroom. The meals were excellent with sukiyaki and udon-suki options available. Rice refills were free, and soft drinks were unlimited. It was overall very enjoyable. Since the Room is large, heating might be less effective in midwinter and could feel slightly cold; however, an oil fan heater was provided, which made it manageable.