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Although I often stay in Kirishima Onsen, this was my first time in Hitoyoshi Onsen, so I chose a relatively new Accommodation. It turned out to be the perfect choice, and on the way home my companion and I kept saying, “We’re glad we picked this place.” First of all, the Facility itself is new and very well cleaned, so check-in felt comfortable and pleasant. Next, the baths: both the indoor bath and open-air bath are stone-built with deep tubs; the water was pleasantly hot and gentle on the skin—truly a “beauty bath” quality—and I was very satisfied. Meals were served for both breakfast and dinner using local ingredients in thoughtful detail; everything was delicious in just the right portions. When visiting Kumamoto I had been hoping for basashi (horse sashimi), but it wasn’t included in this Plan; it was available to order separately, so I enjoyed it that way. What helped us most was assistance with making Reservations for lunch the next day and for activity facilities, as well as answering detailed questions. They kindly accommodated our requests—such as “I want to eat seasonal salt-grilled ayu” and “I’d like to try pottery on a wheel”—all with a smile. Thank you also for seeing us off even in light rain without opening an umbrella. The salt-grilled ayu at the restaurant you recommended was excellent, and we each made pottery pieces (a plate, a bowl, and a beer glass). After firing them in the kiln, they will be glazed in our requested colors that same day and then shipped to our home once finished—we’re looking forward to receiving them. I would love to visit again; however, there is one disappointing point: there is only one Room type available for stays of two or more people, so I would appreciate more options. Thank you very much for everything.

Thank you for your continued support. This is an Accommodation my mother loves, and we have stayed here many times after visiting our family grave in Kyoto. The staff are always wonderful, and although I make the Reservation on her behalf, I ask for various requests each time. After her stay, when I asked how the Accommodation was, she happily told me that this time she enjoyed all of the women’s baths. It seems she was also able to fully relax and enjoy the private open-air bath. We are grateful every time for the thoughtful care shown by your staff. We have a Reservation at year-end as well, and we would appreciate your kind attention to my parents again then.

We stayed from August 1 to 2 for my girlfriend’s birthday trip. From the moment you step into the Hotel, you’re overwhelmed by the incredible setting—this alone is more than satisfying! The Hotel is kept beautifully clean, and the stunning views throughout are truly soothing. The amenities are well stocked, and the food is unbelievably delicious—everything feels exceptionally fulfilling. During meals, the staff always watched the timing and brought each dish at just the right moment, and they even helped us celebrate her birthday. Every member of staff was genuinely wonderful, and we were grateful from start to finish. It became an unforgettable birthday trip. Thank you so much—we’ll definitely stay again!

We stayed here to celebrate my mother’s 60th birthday. Every detail was thoughtfully taken care of, and we felt comfortable throughout our stay! Thank you for the warm hospitality and attentive service! The Room I had wanted to stay in for so long was very clean and spacious, and I’m truly glad we chose it—we had a genuinely happy time. The Onsen was never crowded, and there was also a sauna, so we could relax at our own pace—it was wonderful! My mother was absolutely delighted, and it became a memorable trip. This is a Ryokan I definitely want to visit again. Thank you so much!!

Following last year, we stayed again this year in the West Wing corner suite. It’s our favorite Room—I couldn’t help saying, “I’m home.” Above all, this Ryokan’s Onsen in the large public bath has exceptional water quality, making it a place you’ll definitely want to return to. The “Takimoto Gozen” breakfast is very filling, and the welcome sweets are also delicious. We’ll be back next year as well, in a different season.

My third visit in three years. Everything was wonderful, including the meals, the Onsen, and the room. The service level has not dropped at all since three years ago; if anything, the cuisine felt even more refined, and I enjoyed it thoroughly. Dining while looking out over the fresh green garden and having coffee after the meal allowed me to spend a truly exceptional time that can only be experienced here. Thank you to all the staff.

We stayed here for a pre-baby trip. The property was very clean, and the guidance from check-in to our Room was consistently courteous. We were able to spend our time comfortably from start to finish. Since I was pregnant, I had some dietary restrictions and ingredients I couldn’t eat, so we made several requests. They kindly accommodated everything thoroughly, which we truly appreciated. Every dish was delicious, and we were very satisfied. The Onsen was also wonderful, and we were able to relax and unwind at a leisurely pace. We are really glad we chose this place for our pre-baby trip. It’s unfortunate that due to the age restriction we won’t be able to visit for a while after the baby is born, but we plan to recommend it to our parents and friends. We look forward to the day when we can visit again as a family.

We were kindly offered an upgrade to a special Room. In addition to the wonderful Room, the service was excellent. We truly enjoyed a relaxing vacation. In particular, a front desk staff member (I regret I don’t remember their name) recommended great places for delicious grated soba and apple pie, which my wife and I both enjoyed. It was an Accommodation we would definitely like to visit again.

This was my second stay, following last year. The lobby, Room, and large public bath are clean, spacious, and comfortable. The large public bath is excellent. The Onsen leaves your skin feeling smooth, and I especially liked the open-air bath with a very hot option. Breakfast featured many Chichibu specialties and was healthy, so I could eat plenty without feeling heavy—while still offering hearty options for those who want a more filling meal. I’d love to stay here again when I visit Chichibu.

I’d been wanting to visit for a long time, and if I was going, I really wanted to stay on the Sky Floor. While trying to avoid the rainy season and the heat, I was lucky enough to secure a Reservation on the Sky Floor, so I was truly looking forward to it. Then, unbelievably, a typhoon arrived on our stay date (lol). I kept checking the forecast hoping it would clear up, and maybe my wish came true—the typhoon veered away—so we were able to enjoy everything to the fullest! The ocean view from the bed in our Room and the scenery from the open-air bath in the guest room were both absolutely stunning. The infinity bath in the large public bath also moved me. The meals were delicious too—the broth for the conger eel shabu-shabu was outstanding. If I can get another Reservation, I’d definitely love to come back. It was also great that our Room had both a ReFa and a Dyson hair dryer!

I was able to relax and enjoy both the open-air bath and the large public bath. The Room was clean and spacious, and the bath in the Room was very pleasant as well. The food was truly delicious—I was impressed. The staff were very courteous, and I wished I could have stayed one more night. I’ve stayed at many Accommodations, but my friend and I agreed this Accommodation exceeded our expectations in every way. I’d love to stay again. Thank you!

Everything was wonderful, and I was especially impressed by how spacious the private bath was. Of course, the bath in the Room was also very relaxing, the meals were delicious, and the staff were kind and attentive—I loved everything. If I could make just one indulgent request, I would appreciate it if you could offer more savory snacks in the lounge (I wouldn’t mind paying for them), rather than only sweet items.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

Thank you as always for your hospitality. I was able to enjoy another comfortable stay. Although the temperature was high, the cold towel service was excellent. I look forward to staying with you again.

From check-in to strolling around the grounds, relaxing with coffee on the terrace, an in-room bath, delicious Italian cuisine, a drink by the fireplace, and an outstandingly tasty hokke breakfast—everything was wonderful! I wasn’t familiar with Accommodations in this area, so I carefully considered my options on IKYU and choosing this place was absolutely the right decision! I’d love to stay again.

Thank you again for your warm hospitality, delicious meals, and wonderful baths. I truly appreciate your kindness in celebrating my friend’s birthday and for your thoughtful consideration regarding my husband’s sudden passing. Thank you very much. We will visit again with our family, and we look forward to seeing you.

The Onsen was truly wonderful, just as rumored. Despite being a secluded hot spring, the meals were excellent and the hospitality was genuinely pleasant.

It was a very satisfying trip to Shirahama. This Accommodation is in an excellent location, close to Shirarahama Beach. The Room was thoroughly cleaned, and we were very satisfied. We love Onsen, so we were happy with the large public bath here. The food was delicious as well. All the staff were attentive and helpful—thank you very much. It was an Accommodation that exceeded its price. We were also blessed with good weather and could relax at our leisure. It’s an Accommodation that makes us want to come again.

The Onsen had wonderfully pleasant water with a silky, skin-clinging feel.

Unfortunately, it was raining, but towels were provided in front of the front desk, and I was impressed by how thoughtful that was. The hotel is close to the station, and the bath was great. After bathing, I enjoyed some ice cream while taking in the beautiful view. The late-night soba was excellent, and breakfast was also very delicious. I would love to stay again if I have the chance. Thank you for your hospitality.