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This was our first return visit since our son, now 19, stayed here when he was 2. The hospitality and attentive management were just as outstanding as ever. New thoughtful services have been added since then, such as the option to switch breakfast to lunch and early check-out, and our whole family of four—including our 12-year-old daughter—enjoyed every moment. The cleanliness around the pool and the beauty of the sea are clearly thanks to everyone’s daily care. It is truly a wonderful Hotel.

This time, my 17-year-old daughter came along on my business trip, and we enjoyed our stay at the Hotel together! The breakfast buffet was delicious, and we were very satisfied. There was a great variety of dishes, and the omelet was especially fluffy—absolutely fantastic! Next time, I’d love to bring my wife as well!!

It was a Multiple Night Stay, and everything was so wonderful that I didn’t want to leave. You provided a spacious Room, which made remote work very comfortable, and the amenities were excellent. The breakfast, complimentary service drinks, and coffee were all delicious, and I looked forward to them every day. I also used the Onsen and laundry services, and every Facility was easy to use and truly great. All staff members were courteous and thoughtful in every way, including when I asked for a taxi—thank you for taking such great care of me. I have already made another Reservation for three nights in late August as a repeat stay. This has become my favorite place so far—I would like to stay here whenever I visit Osaka in the future. Thank you very much, and I look forward to staying with you again.

This was my first stay, and I was completely satisfied with everything—the Room, spa treatments, baths, and meals! Since it’s all-inclusive, there were complimentary drink services in various areas, and it was wonderful to enjoy the café while soaking in the footbath. The amenities were well stocked, and perhaps because it was a weekday, the baths were almost private so I could relax at my own pace. There’s also a gym, making it an ideal Hotel stay. I’d love to stay again.

We are an easygoing couple living in Osaka who enjoy traveling year-round, both in Japan and abroad. Since this Hotel is nearby, we often stay here for each other’s birthdays and Christmas. We love classic Hotels throughout The whole country, and this one is no exception—every time, we are fully satisfied with the wonderful hospitality and the Room. We hope to continue staying with you for many years to come.

We stayed here to celebrate my sister’s anniversary. Our Room was on an upper floor, and the romantic view overlooking the harbor was wonderful. I was truly touched to find flowers arranged in the Room with a card attached. The Room was spacious, and there was also a hot bath Facility, so we were able to spend our time very comfortably. When I asked the front desk for recommendations for local cafes, they kindly took the time—despite being busy—to print out a detailed map and even contacted the cafe to confirm their business hours. They made our one-night trip feel absolutely special. If I have another chance to visit Nagasaki, I would definitely like to stay again.

It was a two-night Multiple Night Stay, but unfortunately it was rainy and sightseeing wasn’t really possible, so we were able to relax in the Hotel lounge. The all-inclusive plan was great, and the food was delicious. Even with a Multiple Night Stay, there were plenty of daily changes, and although it was buffet-style, many dishes were prepared fresh on the spot, so we never got bored. In fact, it was almost disappointing that we couldn’t try everything. The only slight downside was that our Room was far from the baths.

The price is reasonable, yet the meals are excellent. I love the fig wine compote—it makes me happy to see this season come around again. I stay here 6–7 times a year; it’s my favorite Accommodation. The sauna is wonderful—I go in and out and spend about an hour there. The bath temperature suits me perfectly. I’ll be staying again at the end of this month. Highly recommended.

I’ve been staying here for over 20 years. Since retiring, I think I’ve been visiting a bit more often. I also enjoyed the renewed half-buffet breakfast. I’m planning to stay about two more times before the end of the year. As always, the staff were pleasant and welcoming, and I had a relaxing stay. Thank you very much. One request: while the croissants at the current half-buffet were delicious, I would be happy if you could also offer the larger ones you used to have.

This was my fourth stay. The Room, meals, and service were all excellent, but above all, the bath was outstanding. Being able to soak while looking out at the sea without worrying about others is truly a luxury. With no fence or partitions around the bath, it feels wonderfully open. I would love to stay again.

Very convenient location near Universal Studios! We had a comfortable stay. The Sesame decor was adorable and soothing.\nWe’d love to stay again.

It was a shame we arrived late, but since it was all-inclusive, we enjoyed drinks without hesitation. After 8:00 p.m., there were also plenty of snacks available. We had dinner in a lovely private annex, enjoyed live piano music at night, and even made use of the massage chair. The bath had tatami flooring that felt great underfoot, but the open-air bath was a little cool. Also, there were times when no one was at the front desk, which felt slightly unsettling—having a bell or similar would be helpful.

Conveniently located near the station and easy to access. The staff are polite and kind. The complimentary late-night ramen is delicious. It’s also nice that the Room has a small massage device and that pillows can be borrowed. The large public bath can get crowded when there are group guests.

The staff provided excellent service, and the amenities were well stocked. The bathroom also had a separate washing area, so we could relax and enjoy a comfortable soak. After watching Disney’s nighttime show, Maihama Station was extremely crowded, so staying at this Hotel near Maihama Station was very convenient.

This Hotel made our stay in Shiretoko even more special. This time, we were kindly upgraded to a better Room, and we were truly moved by the unexpected thoughtfulness. The guest Room was spacious and comfortable, with a calm atmosphere that let us fully enjoy our time away. What left the strongest impression was the large public bath. It was roomy and very clean, and soaking at a relaxed pace was the perfect way to ease away the day’s fatigue. All of the staff were consistently kind, attentive, and professional while maintaining just the right sense of distance, which allowed us to feel at ease throughout our stay. The entire Accommodation had a serene ambiance, and we felt it enriched our time in Shiretoko even more. This is a Hotel we would definitely like to return to when we visit Shiretoko again. Thank you very much for a wonderful stay.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

The hospitality is outstanding. This was my first stay, and the staff’s service was excellent! Dinner featuring creative cuisine while enjoying Nara’s night view feels truly extraordinary. The complimentary private open-air bath was also amazing.

We stayed here on a family trip with friends and kids! With so many play areas, a hot stone spa, breakfast and dinner buffets, late-night snacks, afternoon tea, karaoke, and a wide selection of amenities to choose from, every service was excellent and delicious. The staff were all very kind as well—this was one of the most satisfying trips we’ve ever had! We made the most of it from 12:00 to 14:00 the next day, but we still wished we could stay one more night. We’d love to stay again. Thank you very much!

This time, eight of us from three generations of our family stayed here (given my parents’ age, it may be their last trip). The Room wasn’t particularly new, but it was thoroughly cleaned and felt very comfortable. Also, perhaps from travel fatigue, my grandfather started having stomach trouble, so we suddenly asked for rice porridge for breakfast. They kindly agreed and prepared it for us. Thanks to that, he finished the porridge completely, and the rest of our trip went smoothly. We are truly grateful for the staff’s warm and thoughtful care.

We had to cancel our Okinawa trip due to a typhoon. Then I remembered Iojima, which my husband’s mother had recommended, and looked it up. Because it was last-minute, the only availability was a BBQ Plan in a dog-friendly Room, but we made a Reservation anyway—and it turned out to be amazing! We don’t have pets, so I worried about odors or hearing dogs from other Rooms, but everything was spotless and we didn’t notice anything at all. The Room also had an ocean view and felt incredibly refreshing. For dinner, we thought two days of BBQ in the summer heat might be too much, so we asked the front desk—just in case—if we could change one day’s meal. They kindly accommodated us, and on the second night we were able to enjoy a course dinner. (This may have been because we originally booked an upgraded option above the standard BBQ.) The BBQ itself was delicious with plenty of variety, and eating while looking out at the sea was fantastic. For breakfast, we could choose from three different restaurants with different menus. Guests could also enjoy complimentary lemon water and chilled tea at various spots around the island. There were lots of activities: sports and games in the gym; ocean athletics and marine sports (extra charge) by the beach; a manga corner near the baths; an indoor pool; Onsen facilities; and even an open-air bath with ocean views. We truly had an incredible three days. Since each area is spread out, you can rent bicycles for free, and there is also a shuttle bus that circulates around the island. All of the Accommodation staff were kind and attentive, helping us create wonderful family memories. Thank you very much.