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I stayed here after a long drive. I visited on a weekday in early September, and the Onsen wasn’t too crowded, so I was able to relax and take my time. The sauna and cold bath were both great, and I felt perfectly refreshed. The bed was spacious enough, and the Room was clean and well maintained. After being on the go all day, staying at this Accommodation really helped me recharge. Breakfast was very luxurious for the morning, and it was the perfect start to the day. I wanted to enjoy a morning bath again, so I asked for an extra bath towel at reception. I expected there would be a charge, but they lent it to me for free. This is an Accommodation full of hospitality, and I’d like to stay here again when I visit Sapporo.

We stayed here for the first time with our dog to celebrate our daughter’s birthday. The welcome drink and dessert were very delicious! The welcome treat for dogs also seemed tasty—our pup finished it in no time! There’s also a drink bar available at certain times, which was great. They even have alcohol, which was the best!! The dog run was air-conditioned, so it was comfortable even in midsummer. Our dog ran around until completely tired out. Dinner is buffet-style, so it’s hard to decide what to eat (lol). The roast beef and sashimi served as a one-plate set at the table were amazing! Alcohol is available for an additional fee, but the food is so good you can’t help wanting a drink (lol). You can dine together with your dog, and there’s also a buffet just for dogs, so we really enjoyed the meal. Since it was our daughter’s birthday, we ordered a cake for an additional fee, and it was delicious as well! The staff celebrated with us too, and our daughter was thrilled! You can also use a private bath. We used it this time; we had 90 minutes, so we could relax without rushing. Dogs are allowed in the private bath too, which is wonderful! There were post-bath drinks and ice cream in the fridge—also fantastic! It’s well worth paying the extra fee! By the way, I also used the large public bath in the morning. The view was great, and it felt wonderful bathing while looking out over Lake Hamana! The breakfast sandwiches were filling and very tasty! They come with pudding too—again, amazing! One of the reasons this Hotel felt so good is definitely how pleasant all of the staff are!! Everyone we met was smiling; they talked to our dog and played with him too. Our pup got lots of love! If I had to mention something negative: although parts have been renovated, there were some areas where you could feel that the building itself is old and showing its age. But personally, there were far more positives than anything else. How easy it is to stay with your dog here, how great the staff service is, how delicious the food is, how relaxing the baths are—we went home satisfied as a whole family! I’m glad we chose this Hotel for our first overnight trip with our dog. We’d love to stay again!!

Close to Osaka Station, the lounge was fantastic—from tea to beer and other drinks, plus delicious snacks. I had an amazing time with my friends. This time, our main plans were visiting the Nakanoshima Museum of Art and chatting. We decided we’ll stay here again next time. I recommended it to both family and friends.

We had planned to stay before the Obon holidays, but a typhoon was approaching, so we exchanged emails with the staff several times. The staff were very polite and helpful, and thanks to them we were able to change our dates smoothly. It was a 3-night, 4-day stay, and we were very satisfied with the welcome drink upon arrival and the thorough explanation from the staff. The Room was clean, and the amenities—including complimentary bath salts and bath bombs—were wonderful. We had seen in a Review that breakfast involved waiting, but since we entered the breakfast venue right when it opened at 7:00, it wasn’t an issue at all. Both the Japanese and Western options were delicious, with fresh local vegetables included. We definitely want to return! Because it’s in a nature-rich area, I wouldn’t recommend it for those who dislike insects. In our case, my husband grew up in the countryside and was delighted whenever he spotted big frogs, spiders, or grasshoppers on the Facility grounds.

The building itself felt a bit old, and I noticed a slight odor inside, but the Onsen and seafood were truly outstanding. Since the large public bath alternates between men and women, I only used one side, but it was spacious and comfortable. The water left my skin smooth and moisturized—it felt amazing. There wasn’t a place inside the tub to sit (with about half your body out), so I couldn’t soak for too long, but the open-air bath had a great atmosphere and I could relax without worrying about others. Our Room came with a private open-air bath, and the tub was even larger than it looked in the photos—there was plenty of space for two people to stretch out comfortably. It might even fit around three people with ease. Best of all, it was free-flowing natural hot spring water, so fresh water kept pouring in continuously—it felt wonderfully luxurious and incredibly relaxing. The crab I’d been looking forward to was also delicious—I think it was my first time ever getting completely full from crab. I was very satisfied with the sashimi and the salmon at breakfast as well. Of course, the steak was also very juicy and tender... That said, it seems rice and miso soup at dinner were brought after we asked for them (I’m sorry—I must not have listened carefully because I was captivated by the beautiful crab right in front of me). By the time they arrived I was already quite full, so I wished I had requested them earlier. There were thoughtful touches throughout as well—like a footbath inside the property and self-serve coffee in the morning. Everyone at both the dining area and front desk greeted us with smiles and were very kind, so we felt comfortable throughout our stay; it ended up being a truly refreshing trip that helped us unwind. I would definitely like to stay again.

This was an inn I had wanted to visit for a long time. I was so happy that my wish finally came true. The room and the meals were wonderful, and I was completely satisfied. The staff’s hospitality was also excellent—just as I expected. If I have the chance, I would definitely love to visit again. Thank you very much!!

I stayed here last year to celebrate my birthday, and loved it so much that I returned again this year for my birthday celebration. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in the Room. This year’s concept was to take things slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. The atmosphere is different, yet even better. It feels very calm and serene. I think it’s because you make the most of the location by the Kamo River and help guests experience Kyoto in such a comfortable way. Even though it’s right in the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—a wonderful Hotel that lets you truly feel the beauty of Onna Village. And now SORANIWA Terrace Kyoto has won me over too! At this rate, I’ll probably be back again for my birthday next year.

I originally chose to stay at Yunoyama Onsen because I wanted to relax in the Onsen. The Onsen was wonderfully soothing, and I enjoyed it many times, but to be honest, the meals were even better than expected—exceptionally delicious, with thoughtful touches in each ingredient—so I was just as satisfied, if not more so, than with the Onsen. The welcome drink and shiratama sweets, as well as the sweets café after dinner, were not the kind of “just for show” desserts you often find; they were genuinely delicious sweets, which was another highlight. Since it was summer vacation there were many families with children, and seeing them enjoy the festival games brought back memories of letting my own child play at a similar festival at Ogoto Onsen years ago. The Room was clean, and above all, the hospitality of all the staff was outstanding. I was especially impressed by how hard one international staff member working as a trainee was trying. I would definitely like to stay again—thank you very much.

This was our nth stay across both the green and ski seasons, and once again we had a very comfortable visit. In particular, perhaps the head chef has changed, but the food was the best we’ve ever had here. The renovated open-air bath was also very relaxing. Staff regularly came by to clean up any debris in the bath area, and it reminded us that these small thoughtful touches add up to make the entire hotel so pleasant. We’d love to return when we have the chance.

I booked this ryokan for my in-laws’ trip, as I had previously given it to my mother as a gift and she absolutely loved it. They said everything was outstanding—the beautiful interior, the meals, and the baths. In particular, my parents-in-law live relatively nearby, but they were amazed to discover such a wonderful ryokan so close to home. We will definitely stay here again when visiting Shimane. Thank you once again for a truly wonderful time!

This was my third stay. They responded quickly even to sudden changes. The staff are always very kind, and both the Room and the entire building are thoroughly cleaned, so I was able to spend my time in a clean and comfortable environment. I also relaxed while enjoying the greenery in the park visible from the Room, as well as in the large public bath inside the Accommodation. Dinner was also very delicious. I was very satisfied again this time, and I was especially happy that my mother enjoyed it as well. I will stay again in winter. Thank you very much again.

We stayed here to celebrate my wife’s birthday. We booked the Anniversary Plan, and in short, it was a truly wonderful stay that made us genuinely glad we chose to spend her special day here. What impressed us first was the outstanding hospitality of the staff. From arrival throughout our stay, everyone treated us with such warmth and care that we felt completely at ease. And above all, the food was exceptional. Both dinner and breakfast were absolutely delicious—not just tasty, but beautifully presented in a way that truly felt like “a feast for the eyes as well as the palate.” Each course made us excited for what would come next, and we enjoyed every moment of mealtime. As part of the Anniversary Plan, we also received many thoughtful touches. They prepared a carved watermelon with the character “Kotobuki” (meaning “celebration/long life”), offered an extra dish on the house, and even gave us a commemorative gift. Every gesture made us happy and felt like they were celebrating my wife’s birthday together with us. Our Room had an open-air bath and a terrace, which allowed us to relax as a couple without worrying about anyone around us—something we really appreciated. In addition, as an IKYU Diamond member benefit, champagne and Shine Muscat grapes were prepared in our Room as well. This was another delightful service. Breakfast the next morning was just as impressive as dinner—not only in flavor but also in presentation—leaving us satisfied until the very end. Most importantly, my wife was truly happy during this trip—that meant everything to me. On such a special occasion—a birthday—we were able to enjoy amazing cuisine, warm hospitality, and unhurried time together as a couple. This is an Accommodation that made us sincerely feel: “We’re so glad we chose this place.” Thanks to all of your staff, it became a memorable and wonderful birthday for both of us. Thank you very much. We would love to return again for another important anniversary.

The large public bath is available from 5:30 a.m. to midnight, so I was able to enjoy the Onsen many times at different hours. Both dinner and breakfast were nourishing and truly delicious. Ryokan meals can sometimes be heavily seasoned, but here nothing was surprisingly salty, and I enjoyed everything. In the guest lounge, there were treats like dadacha-mame ice cream and Onsen manju, plus DIY Onsen eggs—these little services were a lot of fun. I also appreciated that soft drinks were unlimited. The garden is lovely, and there are also amenities like spa treatments, table tennis, and a large shogi board, so there’s plenty to enjoy inside as well. I had a luxurious time soaking in the Onsen, enjoying great food, and relaxing at the Accommodation. I would definitely love to visit again.

The Facility is very clean. There is almost no outside noise. Breakfast was excellent—I ate too much for two days. When I go to Sapporo, I will definitely stay here again. Thank you!

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

The location and the building are both distinctive and wonderful. The room was clean, and the cute cat motifs throughout were a lovely touch. The restaurant experience is truly one of a kind. We recommend visiting during breakfast time, when natural light pours in.

The building is beautifully maintained, and I was truly moved by its smart design that still feels warm with natural wood. The food was excellent, and we really enjoyed having plenty of both fish and meat. The Hotel staff were always smiling, and it was a pleasure communicating with them. I came for lunch five years ago and had been dreaming of staying here ever since—my wish finally came true. Thank you so much; I’d love to come back again!

This was my first stay here. The Onsen on the second floor was wonderful and easy to use at convenient hours, and breakfast was so delicious that I had seconds of rice. I also appreciated how close it is to Imaike Station.

I stayed here several times back when it was the Mitsui Garden Hotel, but after COVID the room rates had risen quite a bit, which made it a tough choice. Now that it has been reborn as the Royal Pines Hotel, the rates are more reasonable. The Facility and Room were clean and well maintained, and the staff’s hospitality was excellent. The breakfast buffet was also very impressive. It seems like a great option not only for business trips but also for family travel. I’d love to stay here again when I visit Chiba.

This was my third stay, and as always, the bath was wonderfully relaxing. The breakfast was also excellent—every single side dish was delicious, and I was able to enjoy a hearty meal, so I was very satisfied. Just one thing: on both days, the amenity towels had a damp smell when they got wet, so I hope you can look into that. It remained a calm and comfortable place to stay. I would like to visit again.