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Thank you for changing my Reservation from a smoking room to a non-smoking room after I mistakenly booked the smoking option.

We stayed for one night with our dog. The Room was clean and well stocked with dog supplies. The amenities were plentiful, and it was great that we could choose what we needed. It was also our first time being served a welcome drink and snacks upon arrival, which made us very happy. The Accommodation staff were friendly and wonderful. There were also all-you-can-drink soft drinks and alcohol, plus treats for our dog. Meals are buffet-style all you can eat; it was a bit disappointing that the selection was somewhat limited, but everything was delicious. The breakfast sandwiches were especially tasty, with plenty of vegetables. We would love to stay again if we have the chance. Highly recommended Accommodation.

The amenities are minimal, but it would be nice to have bath salts. The Room is spacious and clean, and I was satisfied with the well-stocked drinks in the refrigerator. The bath is also large, so you can relax and soak comfortably. The fish at breakfast was delicious. I would definitely like to stay here again when I visit.

It’s usually hard to get a Reservation, so I was lucky to secure one this time. When I first entered the Room, I couldn’t figure out how to turn on the lights—please explain this at check-in. Is it possible to adjust the air conditioner temperature? The breakfast buffet felt like it had a limited selection. It was noisy outside the Room until late at night. There were also not many power outlets. The Room itself was clean.

The building is undeniably old, but it was clean and well maintained. The staff were also very helpful. If the breakfast buffet had offered a few more options, it would have been perfect!

The top recommendation is the private open-air bath on the rooftop. There are two options, A and B; if you can book the evening slot to watch the sunset, choose A. Since the rooftop bath has only one faucet and no shampoo or other amenities, it’s best to wash up first in the large public bath on the first floor, which is fully equipped. Guests are responsible for laying out their own futons, including putting on the sheets. This may not suit those looking for a classic Ryokan experience where your bedding is prepared while you’re at dinner, but room rates are more reasonable as a result. The Shinshu beef sukiyaki dinner was excellent. We bought drinks and snacks at Yamauchi Shoten across from the Ryokan (open until 7:00 PM—please note), but we ended up too full and had to take them back with us the next day. The Ryokan is also perfectly located for visiting multiple public baths, making it easy to take a break at the Accommodation between stops around mealtimes. Shuttle Service times are set to match Nagano Dentetsu limited express trains. If you’d like to explore town after check-out, you can take a bus (e.g., from Shibu-Wago bus stop) to Yudanaka Station, but be aware there may be little time between arriving at the station and your train’s departure.

We stayed here for a family trip. This Ryokan is in a quiet location a little away from the Kurokawa Onsen area. We stayed in the Matatabi annex Room, which has an open-air bath by the river, and the sound of the flowing water, wild birdsong, and the scent of the Onsen created a truly peaceful private space that felt wonderfully comfortable. The meals were outstanding both in presentation and taste, and we were completely satisfied. We were told that everything is prepared using fresh spring water that wells up abundantly throughout the grounds. The Onsen temperature was just right, and we enjoyed a luxurious time listening to the river. The staff were friendly and greeted us warmly. Everyone—from those serving our meals to those caring for the garden—had wonderful smiles and greetings. We could also really feel how much the proprietress values her guests, which touched us deeply. It was truly an excellent Accommodation. We are glad we chose it, and it became a memorable trip for us.

I made a Reservation for a non-smoking Room and was shown to one, but the walls, carpet, and air conditioner smelled strongly of cigarette smoke. I couldn’t tolerate it and requested a Room change. In particular, the odor coming from the air conditioner was like the inside of a smoker’s car, as if it had soaked into the filter itself, and it became worse over time. They kindly accommodated my request to change Rooms, but it was disappointing because everything else was very satisfactory.

It’s still disappointing that the Room toilet does not have a bidet, but using the shared toilets is not an issue. Last year, one of the two shared toilets had a squat-style toilet (unacceptable), but this year both have bidet seats, which is a major improvement. They look like the same new model, so they may have been replaced at the same time. Breakfast and dinner are buffet-style, and it was excellent that there was no overlap in side-dish selections between Day 1 and Day 2. It’s subtle, but you can see the effort. Also, as a small detail, it’s reassuring that drinks in the vending machines are sold at normal prices rather than marked up for a tourist area.

As the stay approached, I checked the reviews and found many negative ones, making me feel nervous and uneasy until arriving at the accommodation. I stayed during the year-end holidays, but other review sites mentioned that by late November, a pump failure had caused the large public bath to be unavailable, and guests were shuttled to another accommodation. This made me anxious, so I contacted the accommodation a day before my stay. They assured me that it was no longer broken, but I still felt uneasy... In the end, I was pleasantly surprised in a good way! I chose a room with an open-air bath. While it's true that the room itself is old, the open-air bath was spacious and absolutely fantastic! The private baths also offered beautiful views of Mount Yufu, and contrary to some negative reviews about water temperature issues in both private baths and public baths, everything was at just the right temperature. The staff seemed genuinely dedicated to improving their services; their efforts were evident. During meals, there were plenty of staff members available who promptly responded to requests like refills—making dining very pleasant. Thank you for allowing us to have such a comfortable stay!

All staff are foreign nationals. I think many of the guests were also international. The Room is not large and there is no desk or sofa, but if you just need a place to stay, it is affordable and good value. The location is far from Toyama Station, but it is in the downtown area, so it is convenient for going out.

The property offers a stunning ocean view right in front, and the lighthouse is within walking distance. You can enjoy a peaceful time listening to the gentle sound of the waves. Please note that nearby shops close early, so it’s recommended to call ahead if you plan to dine out.

The twin room was designated for smoking, and while electronic cigarettes were said to be allowed, the smell was quite strong. It seems that someone might have been smoking regular tobacco. As a smoker myself, I apologize for any inconvenience caused.

I was satisfied with everything—the bath, the Room, and the service. Just one thing: I was a little disappointed with the freshness of the vegetables at breakfast... Thank you very much for your hospitality!

The Onsen was excellent, and it felt like a place where you could relax and take your time in the bath. The meals were also delicious. In particular, breakfast offered a wide variety of dishes, and I thought items like simmered dishes and agedashi tofu would be great to serve at dinner as well.