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All staff were efficient and provided pleasant service. I would like to stay here again if I have the opportunity.

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.

This is an adults-only Hotel. However, compared to a business Hotel, the Facilities were excellent for the price and I was very satisfied. The Room was spacious, the bed was large, the bath was wonderful, and the amenities were very helpful. If you don’t mind that it’s an adults-only Hotel, you can have a very satisfying stay. Great value for money! I’d stay again if I have the chance. I didn’t have time to try the meals, but still 5 stars. Thank you very much.

Overall, we were satisfied with the Accommodation Fee. However, please note that the parking area is small.

My monthly staycation is usually at a Hotel in my local Minato Mirai area, but this time I went a bit farther to Hotel Indigo Gora. I drove there alone, and the winding mountain roads in Hakone were a little tiring. I arrived before check-in and planned to relax at the footbath, but as soon as I parked in the outdoor lot in front of the Hotel, a staff member came right away and helped with my luggage. The welcome drink and Umaibo snack were a nice touch, and being able to check in comfortably while seated is one of those pleasures you expect from a Hotel of this class. When I entered my Room with the staff’s guidance, I couldn’t help saying, “Beautiful!” out loud. It’s a compact Hotel with around 100 rooms, but the Japanese-modern design—combining a raised tatami area with beds—was truly charming. I usually prefer modern Hotels, but this stay reminded me how calming and appealing Japanese-modern style can be. For dinner, I ordered à la carte at the on-site restaurant. The shrimp, scallops, and abalone in the bouillabaisse were surprisingly tender; the burrata was rich and paired perfectly with tomato and basil. The white wine went down easily. Since I don’t eat much, I also appreciated having à la carte options instead of only set courses. The bath in my Room was spacious, and I was able to fully enjoy the Onsen at leisure. The breakfast buffet also impressed me in both variety and quality—especially the green beans dressed with sesame sauce, which tasted far better than anything I could make at home. Even as someone who eats lightly (and can be picky), it was more than satisfying. The hospitality from everyone on staff was excellent, and the entire property was beautiful and comfortable. It was a wonderful Hotel that made me want to return again.

Room is clean, front desk staff are polite, and breakfast is quite good. The price is also affordable, making it excellent overall.

The location was great—close to the station and downtown, making it very convenient. The parking lot was also nearby, and we were able to use it for free. We stayed in a twin Room, and it was spacious, bright, and clean. The beds were wide, so we could rest comfortably. However, there wasn’t a good place to put our luggage, so it would have been nice to have something like a foldable luggage rack. My companion tends to sweat easily and said it would have been helpful if there had been something like fabric deodorizer spray (e.g., Febreze). The welcome drinks selection was excellent, and we also enjoyed the cup noodle service at night. The breakfast bread was delicious, and they also had potato salad, so we were very satisfied. Thank you for the wonderful meal. One downside was that the toilet washlet didn’t work—possibly due to a malfunction. We would like to stay here again next time. Thank you very much.

I stayed one night with breakfast as a solo traveler. The friendly, playful proprietress was wonderful. My room was in the older wing; it does show its age, but I was impressed by how well it’s been maintained. It also had a modern toilet, which was a nice touch. There’s no mirror at the sink, but there is a vanity with a mirror in the space behind the shoji screen—it made me feel nostalgic, like being at my grandmother’s house. By chance there were few other guests, so I could enjoy both the indoor bath and the open-air bath all to myself whenever I went. The water quality is simply excellent. The temperature is on the mild side—perfect for someone like me who likes to soak slowly—and especially in the open-air bath, I felt like I could stay in forever. There’s also a waterfall-style shower that felt amazing. Breakfast was so filling I thought my stomach might burst. With a wide variety of dishes plus fried eggs and sausages—and even a hot pot—I was completely satisfied. An incredible value. The proprietress’s skin was so smooth too; it really is a lovely inn. I’d love to stay again.

On the day of our stay, you kindly offered to change our Room to one in the main building with less walking for my wife, who has difficulty walking. We are both very grateful for your help. The Room was also clean and well maintained, and we were able to enjoy a quiet, relaxing time.

I came to visit friends. The hotel is on a quiet street with easy parking, and I was able to relax in the large public bath and rest well. The staff were very kind, which was wonderful!

This was my first stay with the Hyatt brand to celebrate a birthday, and the warm hospitality truly lived up to the Hyatt name! Not only was there a cake delivered to our Room, but I was also surprised—and absolutely delighted—to receive a fruit plate at breakfast the next morning. All of the staff were very kind, and we were able to spend a wonderful, memorable time. We’ll definitely stay again! Thank you very much.

The wide variety of meals made this a truly enjoyable trip. All the staff were courteous and made us feel very welcome. However, I was disappointed that the open-air bath was different from what I expected. I understand it can’t be helped in the women’s bath for privacy reasons, but I would have loved to watch the sunrise while soaking in the tub.

We had a comfortable stay. There were fewer tourists than expected, so it was quiet and relaxing. The parking area was spacious and easy to use. Thank you very much.

The hot spring water was wonderfully silky. The bath area was clean and spacious, and from the open-air bath we could see a sky full of stars—I could have stayed in forever. We only had breakfast, but it was delicious and very filling. I think this is a lovely Accommodation where you can relax and feel at ease.

A 3-minute walk to the station and a 6-minute walk to AEON Tokoname. It’s also just one stop from the airport.\nAlthough we stayed for one night, parking was inexpensive because it wasn’t peak season—1,500 yen for five nights.\nI think this Hotel can be used differently from those adjacent to Centrair.\nThe Room was spacious and clean.\nWe appreciated the staff’s courteous service.\nBreakfast is provided as a complimentary service.\nBy the way, there was a shuttle bus from the station to downtown Tokoname.

It was conveniently located near the station, making it an excellent choice for traveling with my elderly mother. The property was clean, and thanks to the good windows, we were not bothered by outside noise. We also enjoyed the view from our Room. It was a great base for sightseeing in Matsumoto in midsummer. We also enjoyed the breakfast buffet, especially the Chinese dishes.

I stayed on the 8th floor, and the hallway heating was on, making it feel like a sauna, so I informed the front desk before going out. When I returned, it had improved after letting in outside air, but there seems to be an issue with the Facility inspection system. Regarding the foldable luggage rack in the Room for placing large bags: while I was trying to set it up, the tabletop (quite heavy) suddenly fell and hit my left wrist, causing slight bleeding. It was a minor injury, but I think this could lead to a serious accident unless it is set up in advance. Breakfast felt significantly better than two years ago. However, the pork was tough, though considering the price it seems unavoidable. The large public bath was well maintained and not crowded, so I could relax. The water temperature was just right and helped relieve my fatigue. That said, I would like cold water after bathing. Overall, I am satisfied. I will use your hotel again. Thank you very much.

The rate was so affordable that I even worried whether I had booked the right place—it was such a clean Hotel. Thank you very much.

We stayed at Calm. From the moment we arrived, the kids let out a huge cheer when they saw the pool. Even between sightseeing and tours, as soon as we came back they jumped straight into the pool and had a blast. Even on departure day, they were able to play in the pool right up until the last minute, so we were glad we could enjoy it to the very end. The sauna is set at a lower temperature, so it’s more for gently warming up. Because the pool is quite deep, our kids (around 120 cm tall) couldn’t touch the bottom, which made it thrilling and fun for them (though parents can’t take their eyes off them). It was also very helpful that you lent us swim rings. On top of that, you gave them a turtle plush toy as a gift—they were absolutely delighted. Thank you very much. The location was excellent as well—easy access to nearby attractions such as Motobu Genki Village, the port used as a meeting point for snorkeling tours, and Fukugi Tree Road. On departure day we woke up early and took a walk along Fukugi Tree Road while there were still hardly any people around. We continued on foot to Bise Beach—it was truly beautiful, quiet, and incredibly relaxing. An early-morning walk along Fukugi Tree Road is highly recommended. All of the staff were very pleasant, and we had a comfortable stay throughout. If I had to mention one thing that stood out, it would be the bathroom layout. In our Room this time, the bathroom was on the second floor, so after swimming we had to go upstairs each time; going back and forth was slightly inconvenient for adults. However, it seems other villa types have both bathroom and toilet on the first floor, so next time we’d love to stay in one of those. We stayed for two nights this time; since you can enjoy both the pool and local sightseeing at a relaxed pace here, I recommend a Multiple Night Stay. Breakfast was delivered at 8:00 and was delicious. We had been told that spicy sauce for taco rice would be served separately; however, it came already poured over it this time so our child couldn’t eat it. On our first night we also ordered shabu-shabu catering—it was excellent—and even with two kids plus two adults (four of us), three servings were more than enough to leave us full. You also lent us an astronomical telescope; unfortunately we couldn’t figure out how to use it well this time. Next visit we'd love to look at stars while getting some guidance from you. Both kids and adults had an amazing two days. We would definitely like to stay again. Thank you very much.

Yamagata is already Akita Prefecture. (The Hotel is not bad.)