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I found this place because I wanted to stay at an Onsen with my dogs. It turned out to be an absolutely wonderful trip. We were very satisfied. The Facility was impeccably well equipped, and the private pool and sauna made it even better. Hakone-Yumoto Station is within walking distance, so we could take a stroll to shop for souvenirs. If I have the chance, I would love to stay again.

I stayed with my Chi-poo. The Room was clean, and it was great to have a private open-air bath. It would have been perfect if we could dine in the restaurant together with our dog. The on-site dog run is covered with wood chips, which is a thoughtful, dog-friendly touch. The staff were pleasant, and it was a wonderful Accommodation. At check-out, we also received a discount voucher for our next stay, which makes it easy to return.

I planned to eat dinner out, but there wasn’t much nearby, so I chose the dinner buffet instead. Each table has a smokeless grill, so you can cook and enjoy seafood like scallops and shrimp as well as meat right at your table. Alcohol is also all-you-can-drink, which makes it a great value. The breakfast buffet offers a wide variety of options, and you can also request made-to-order items such as the Furano Burger and omelets. The Furano Burger was delicious, and I was very satisfied. There are several lounge areas as well, which is convenient. If you’re staying in Furano, I highly recommend this place.

This was my second stay. The food already has an excellent reputation, and everything I tried was truly delicious—especially the desserts. I’ve had many buffet-style meals before, and this is my No. 1. The financiers served in the lounge as a late-night snack were also very tasty. The baths go without saying. I also appreciated that the service wasn’t overbearing. Thank you for taking such good care of us.

This was my second stay, and it’s still a wonderful Ryokan. As soon as you enter the Room, you’re greeted by the sea of Munakata. You can hear the waves too—it’s truly soothing. That alone filled my heart.\n\nThe public bath that eases a tired body felt authentic and nostalgic, yet it was incredibly clean. You can even see the ocean from there.\n\nAfterward, the coffee milk at the community hall bar was amazing. Dinner with local fish was pure bliss, and for breakfast, the wakame seaweed shabu-shabu was outstanding. I enjoyed everything to the fullest.\n\nThe staff were also kind, with a lovely warm atmosphere.

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

This was my first time staying here. It’s an Accommodation, and I was happy to find a twin Western-style Room with beds! It was quiet at night, which was great, but if I had to mention one thing, I could hear noise when the neighboring Room used the bathroom (and I’m sure they could hear us too). Other than that, I was very satisfied! I’d love to stay again.

Upon arrival, your son—nearly three years old now—welcomed us with a cheerful “Welcome.” His slightly shy expression was so adorable that it instantly brought a smile to our faces. Having known him since he was a baby, seeing him again each year is one of the reasons we keep coming back. This time we stayed in the Room “Hagoromo.” From the spacious veranda, we could lie back at night and gaze up at a sky full of stars. Spending time there in the pleasant evening breeze, pleasantly tipsy after dinner and drinks, felt like pure luxury. The cuisine was a summer herbal course. The mousse-like sauce made with herbal broth had a distinctive depth of flavor—I couldn’t resist asking for a spoon and enjoyed every last drop. The tomato simmered in herbal broth and served chilled also had more of a Western touch than before, making it an elegant and refreshing dish. The happy-hour herbal-syrup frappe was perfect for cooling down after our walk; it felt truly reviving. The morning coffee also tasted exceptional, so I asked about it and learned they use rare peaberry beans. Because only one bean develops instead of the usual two, the flavor is said to be more concentrated—and I was told the owner carefully roasts them from green beans himself. I was deeply impressed to see the same sincere dedication found in their herbal cuisine reflected in their coffee as well. Once again during our meal, the proprietress spoke with us warmly by our side. I started writing Reviews after last year’s visit, and looking back, I realized that Accommodations I rated highly always shared one thing: heartfelt hospitality with true attention to detail. This Accommodation embodies that better than anywhere else—and I feel that even more strongly now.

The host was very kind and treated us warmly. We were very satisfied with the meals, as both breakfast and dinner were served in our room. However, the open-air bath uses hot spring water transported by tanker truck from a nearby area, so it is a recirculating bath. Ideally, we would prefer free-flowing natural hot spring water from the source—this was the only downside.

First of all, I would like to express my heartfelt thanks to all the staff. We stayed with three family members and one dog, and it became an unforgettable trip. The meals, the Onsen, the Room, and even the view from the Room were all so wonderful that we were truly moved. The dog run was also very clean and well maintained; the grass was surprisingly soft and fluffy, and our dog looked so happy running around. There were also plenty of cosplay items for dogs available, so we were able to take lots of adorable photos. Thoughtful attention could be felt throughout the building, and there was nothing we lacked during our stay. At the “Wanwan Cafe,” we were able to interact with other guests as well, which became a great memory. Above all, I was delighted that every staff member truly loves dogs and treated our dog in such a friendly way. This is a wonderful Accommodation that genuinely made us think, “We want to come back.” I can confidently recommend it to anyone considering traveling with their dog. Thank you very much.

Both dinner and breakfast were excellent! Dinner was a set course meal, and everything tasted amazing. We were completely full. It was a refined, adult-style menu, but my daughter also found it delicious and ate everything. It was truly wonderful.

This was our fourth trip with our Toy Poodle, Fukumaru! We didn’t want to leave him alone in the Room, so it was very helpful that we could bring him to the dining area. As a pet-friendly property, we were able to relax and enjoy a comfortable stay, and we were very satisfied. We’d love to visit again someday.

Above all, the location is excellent. The Red Brick Warehouses are just nearby. You can walk to the Mt. Hakodate Ropeway station, and it’s also a quick taxi ride. There is Ramen Ajisai right in front of the entrance. The bath was clean, and the hair dryers included Panasonic and Dyson. We were also able to try out different shampoo and conditioner. After the bath, there were probiotic drinks and ice pops. We enjoyed salmon roe at breakfast and were very satisfied. My husband especially enjoyed the desserts. We’d love to stay again.

The entire property was spotless and featured a calm, modern design. It felt comfortable wherever we were. The triple room had three single-size Simmons beds, and we were able to rest well. What left the biggest impression was the experienced staff member at the 1st-floor cafe lounge—their elegant service with a warm smile was wonderful. The cake was also delicious, and thanks to that, we were able to truly relax for a while after returning from sightseeing. We stayed multiple nights and were very satisfied to have both buffet breakfast and eel as breakfast options. The location is great as well, and it’s a place I’d like to stay again.

This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.

As it was my birthday month, I chose a room with lounge access at this hotel for the first time. Thank you very much for the birthday gift. The room had a separate bath and toilet, and both the layout and the bed were excellent. The view from the window was also very relaxing. The lounge was comfortable, and we really enjoyed a wide variety of drinks, including alcohol. My husband was delighted. Everything served in the lounge was delicious—especially the omelet, French toast, and rice balls at breakfast; they were outstanding. All of the staff were wonderful as well, and I would love to stay again. Thank you very much for taking such good care of us.

This Hotel made our stay in Shiretoko even more special. This time, we were kindly upgraded to a better Room, and we were truly moved by the unexpected thoughtfulness. The guest Room was spacious and comfortable, with a calm atmosphere that let us fully enjoy our time away. What left the strongest impression was the large public bath. It was roomy and very clean, and soaking at a relaxed pace was the perfect way to ease away the day’s fatigue. All of the staff were consistently kind, attentive, and professional while maintaining just the right sense of distance, which allowed us to feel at ease throughout our stay. The entire Accommodation had a serene ambiance, and we felt it enriched our time in Shiretoko even more. This is a Hotel we would definitely like to return to when we visit Shiretoko again. Thank you very much for a wonderful stay.

I was very satisfied with the Hotel’s Facility, the staff service, and the dining options. In particular, the daily replenishment of drinks in the guest room, the spacious and comfortable large public bath, and the fireworks viewing area were excellent. However, the price was a little high. The only drawback was that the parking lot was a bit far away. I would definitely like to stay here again next time.

Although we stayed for only one night, it was a wonderful Accommodation with thoughtful services exactly where we hoped they would be. We could feel the attention to detail everywhere—an all-inclusive in-Room minibar, three kinds of cold drinks prepared at the large public bath, an impressive umeshu collection with 100 varieties (a paradise for umeshu lovers like us), and grilled fish for the Japanese breakfast that you can choose from three options. All of the staff were very cheerful and the overall service quality was excellent. In particular, we were truly moved by the attentive hospitality of the foreign male staff member who took care of us at dinner. We were also surprised by how fluent his Japanese was. Dinner was delicious as well, and we appreciated the focus on local ingredients. The Senju hot pot made with Masuda beef was wonderfully tender and rich. From check-in to check-out, we spent a genuinely relaxing time—simply gazing at the view from our Room in the rain and enjoying forest bathing in a private setting. It was an ideal vacation that helped us forget everyday life and feel refreshed both physically and mentally. If I may mention one thing, incense, fragrant olive flower arrangements, and stick diffusers were placed throughout the building. Even though we came to enjoy such clean air in this area, the scent felt a bit too strong. While you promote sustainability as an Accommodation, it felt somewhat contradictory—and disappointing—that even items like shampoo, body soap, and towels are fragranced. Some guests may enjoy fragrance, but others are sensitive to it as well; I would appreciate it if you could take this into consideration going forward. Thank you very much for a wonderful stay.

We stayed here for our last trip as a couple before the baby arrives. We asked that no raw foods be served, and they kindly changed not only the dishes but also the drinks to caffeine-free rooibos tea, which we truly appreciated. It was clear that they adjusted the menu so it felt no different from meals made with raw ingredients, and it became a wonderful memory for our last trip as a couple. Both the Room and the bath were lovely, and we would like to stay again as a couple when things have settled down. Thank you very much.