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We stayed here to watch the Super Formula race in Motegi and to explore the surrounding area. The Facility was new, and we were very satisfied with the Onsen and breakfast. We were also soothed by Cocoa-chan’s warm welcome, and had a very comfortable stay. Thank you very much. We would love to stay again.

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

This was my second stay. Since it is away from central Nara City, the surroundings are quiet and you can relax. The drinks in the 8th-floor lounge while watching Mt. Unebi at sunset are wonderful. The Room has a unit bath, but I also recommend the spacious public bath nearby. This time, there were dishes from many countries, and everything was delicious. With Asuka and Fujiwara Palace designated as World Heritage sites, I expect more tourists in the future, but this is an Accommodation I would like to stay at again.

I stayed here again during my Kyoto sightseeing trip. It rained every day in Kyoto, but the location was excellent and it was a short walk through the station concourse from the Hachijo Exit, which was very helpful. There was a coffee machine in the Room and a water dispenser in the hallway, so I could also enjoy spending time in the Room. The breakfast restaurant was spacious, and in addition to Japanese and Western dishes, there was a great selection of vegetables and fruit. It was also nice that takeaway coffee was available.

This is our third consecutive year staying here. We are highly satisfied in every way. The breakfast bread selection is especially outstanding. There are many Resort Hotels in Okinawa, but this one offers by far the best hospitality. We will visit again in January.

The staff’s warm, heartfelt hospitality was truly comforting, and I was able to spend my entire stay feeling relaxed and at ease. The whole Hotel was kept impeccably clean, and I could sense thoughtful attention to detail throughout, which allowed me to unwind with complete peace of mind. Each dish was delicious, beautifully presented, and wonderful in both appearance and taste—I was completely satisfied with everything. Thanks to the staff, I had a wonderful time in Karuizawa. I am sincerely grateful. When I visit Karuizawa again, I would definitely like to stay here. Thank you very much for a lovely time.

Everything went smoothly throughout our stay. A beautiful universal-access room with a shower booth in this location is truly a rare find! The staff were very attentive both at the front desk and on the 30th floor, and all of the dining options were delicious—I was already thinking about how I’d spend my time on my next visit. Thank you very much.

This was probably my third stay, and once again I was completely satisfied with my Hotel stay! It was my first time seeing the Halloween decorations, and I really enjoyed the different atmosphere. Breakfast was as delicious as ever, and I’d love to visit again. The service was excellent, and I had a very comfortable stay this time as well. Thank you very much.

I always stay at this Hotel. This time, I stayed with my older sister’s family and my younger sister to celebrate my retirement. Thank you, as always, for your very kind service. The meals were also delicious.

Both the Room and the staff member who assisted us were wonderful, and we were able to truly relax. As I casually looked out from the Japanese-style Room at the beautiful garden, a large grey heron was resting its wings by the waterfall. It was my first time observing one from so close, and I was thrilled. The thoughtfully prepared cuisine is always delicious, and this time again every dish was deeply impressive. Staying in a detached guesthouse felt perfect just being there, but I went out to make sure not to miss the live music in the lobby—and it turned into another wonderfully romantic moment. As often as time and budget allow, I would love to return again and again to unwind. Thank you very much for your hospitality.

I stayed at a discounted Room, and although there were a few minor scratches on the door and around the water fixtures, it didn’t bother me at all. Since it was raining, I really appreciated the shoe dryer in the Room—it was extremely helpful. The large public bath was also very clean and very relaxing.

Due to unexpected trouble, my check-in was significantly delayed and I was about to give up on dinner, but they kindly prepared it for me without any fuss, which was a huge help. The food was delicious and full of Gifu flavors, the Room had a wonderful traditional atmosphere, and the Onsen was incredibly relaxing—everything was perfect! Next time, I’d love to stay and enjoy it at a more leisurely pace.

This time we stayed in the dog-friendly Room with our daughter and her husband. My spouse and I have stayed here four or five times, and we keep coming back because the meals are delicious and the service is very attentive. It was our daughter’s first visit, and she was happy with how good the food was. Since it was our first time visiting in summer, we were surprised by how many insects there were and how crowded it was, but we were able to spend comfortably in the Room. However, one Room for four people and two dogs felt a bit cramped, so next time we plan to book two Rooms. The Room was clean and had no dog odor.

The breakfast was delicious. Everything was kept very clean, and bath salts were provided. The drip coffee was also excellent. The amenities, such as facial toner, were of good quality for the price, and overall it felt like great attention to detail throughout. Thank you very much.

I booked a Room with an open-air bath, and also visited the large public bath. Both were very clean, and the open-air bath in the public bath area was well protected with insect repellent measures and sunshade coverage. As this is a sulfur hot spring, we recommend the open-air bath for guests who are sensitive to the smell of sulfur. The in-room open-air bath didn’t feel fully exposed from outside; it was more like a semi-open-air bath. Still, I could feel the breeze and relax comfortably in the water. The Room was near the free footbath area, so even during events you could hear what was going on—truly a prime spot. Dinner featured local vegetables and meat and was delicious. The original cocktails were also very easy to drink, so be careful not to overdo it. The young proprietress greeted us at dinner, told us about Arukuma Ale at the shop, and greeted us again in the morning—always cheerful and welcoming. Five stars for such a wonderful young proprietress.

During the Obon holiday period, I was looking after my grandchild and searched for a nearby Hotel where a 2-year-old could play. We stayed in a family Room created in collaboration with Miki House. While the Hotel’s structure is undeniably old, it has been beautifully renovated and we had a very comfortable stay. The children’s pool inside the Hotel, the slide and jungle gym set up in the Room, toys such as building blocks, and the evening festival-style event all delighted my grandchild. Dinner was served in our Room so we could relax without worrying about others, and the breakfast buffet offered delicious dishes made with local ingredients in a restaurant with a great view. This was an especially recommended Hotel for families traveling with children. Thank you very much.

I stayed here to support a table tennis tournament held at Bons Arena. It’s a bit far from the station, but that makes it more affordable, and it was the perfect distance for me to walk to my destination! The facilities were impressively well stocked and fun—standard vending machines, a machine that serves draft beer in a mug, tasting options for wine and sake, an automatic ice machine, and snack vending machines. If I have the chance, I’d love to stay again, and I’d also like to try other Pal locations in different areas. Thank you very much!

All the staff provided wonderful, attentive service! Even in the intense midsummer heat on Miyajima, we had a truly enjoyable trip. The night tour after dinner was very informative, and the local guide’s storytelling really made us feel like we were traveling—she was fantastic. Because of time constraints and the heat, we couldn’t make it to the summit of Mt. Misen, so next time we’ll visit in autumn and would love to stay here again. Thank you very much.

I chose this Accommodation for my boyfriend, who loves saunas. I don’t know much about saunas, but he seemed completely satisfied and kept saying, “The best! The best!”—which made me happy too. Relaxing while listening to the natural soundtrack of the gorge and flowing river was wonderful. We said goodbye to the Accommodation, promising to come back again.

I chose this Hotel to see a musical at EX Theater Ariake and because it has parking. EX Theater Ariake is in the next building across the road, about a 3-minute walk away, so it was very convenient. I arrived slightly before the check-in time, but they still accommodated me. I stayed in a Standard Double Room. The Room size is about what you would expect from a Business Hotel, but the bathroom was not a unit bath, so it felt more spacious. Considering this is Tokyo, I think the value for money is reasonable. However, I think there is room for improvement in how seating is assigned at breakfast. As a senior couple, we wanted to enjoy breakfast in as quiet an area as possible, but we were seated in a section with several families with small children. The children could not sit still and kept standing up from their seats. It would be better to seat such families together in one area so they can eat comfortably without worrying about others, while couples, senior couples, and business travelers could be seated in a separate area farther away. The breakfast selection itself was excellent.