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I was happy to be able to celebrate my birthday here again this year. Not only was the Room wonderful, but the meals were delicious, and the staff’s hospitality was excellent—I’m always grateful. The towel cake in the Room and the mago chazuke I had been hoping to try made it even more special. I had a truly lovely time. Thank you very much.

I’m always satisfied. Given that it’s an expensive Room, you might say that’s to be expected—but consistently meeting those expectations is actually proof of very high quality. However, there’s one point I’d like to mention for everyone. There is a covered walkway to Hakodate Station, but there are no walls. So during typhoons or blizzards with strong winds, the location is only “better than most.” For normal rain, it’s not a problem.

We stayed here as a family. Above all, the in-room open-air bath with free-flowing hot spring water was outstanding, and it was memorable to relax while taking in views of Suruga Bay and the sunset. The setting, surrounded by abundant nature across 6,000 tsubo of grounds, was also refreshing and allowed us to unwind and forget about everyday life. Meals were served in a private dining room exclusively for each guest room, and we enjoyed them at a leisurely pace in a space with an irori hearth. The monthly rotating creative Izu kaiseki cuisine was delightful both visually and in flavor, and we felt the attentive hospitality throughout. We also enjoyed visiting the two reservable open-air baths, and it was a nice touch to have local milk after bathing. This is an Accommodation we would love to return to, and one we would recommend to families as well.

My spouse and I stayed in a Suite Room for two nights. The Room was very spacious and spotlessly clean throughout, so we were able to relax in complete comfort. We also really enjoyed the private open-air bath in the guest room at our leisure—it was the perfect way to unwind after traveling. The food was especially outstanding. Each dinner course was prepared with great care, and we were highly satisfied not only with the flavors but also with the presentation and service. Breakfast was equally plentiful, and we enjoyed every meal over both nights. All of the staff were courteous and attentive, which made our stay truly pleasant. My wife and I both agreed that choosing this Hotel was the right decision, and it became a wonderful memory of our trip to Hida Takayama. One small point: even for guests, outdoor parking costs 1,000 yen per day. Considering the Accommodation Fee, we would have appreciated complimentary parking or a guest discount. That said, overall it was an extremely satisfying stay. If we have another chance to visit Takayama, we would definitely like to stay again.

We stayed for two nights for about 14,000 yen for two people. We visited USJ and the Osaka Aquarium Kaiyukan, and the location was convenient. The complimentary breakfast was delicious, so we had it both mornings. The bed was spacious, and having an outlet and a small table by the pillow made our stay very comfortable. We’d love to stay here again when we visit Osaka!

The lobby was very comfortable and welcoming, making for an elegant stay. It was great that drinks on the first floor were available for takeout. The breakfast buffet was excellent. The room was spacious, and the bathroom was also large and spotless. I liked that the hotel is in a very historic area, but I didn’t personally enjoy how busy and cluttered the surroundings felt. I’d like to stay again when rates are lower. The staff were also very friendly and attentive.

Thank you for your continued support. Thank you as always for your thoughtful consideration regarding our room. Although we arrived more than an hour later than the check-in time we had originally informed you of, the front desk staff’s warm greeting—“Good evening. Welcome.”—made us feel glad we chose to book with you. Even though our stay was short, we were able to relax and enjoy our time. Thank you very much. Our next visit will be our last one this year, and we plan to stay in late November. We look forward to seeing you again.

I stayed here last year and returned this year because the food was so delicious. Just like last year, both dinner and breakfast were excellent. The hot spring was spacious and very relaxing. The hotel’s hallway carpets and elevators had an elegant plum blossom theme, and the room was stylish and spotless—I was very satisfied. The udon included as an Ikkyu Diamond benefit was also delicious.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

They assigned us the convenient Room we had requested in advance, and we were able to enjoy a comfortable Multiple Night Stay. It was fun to have a different roller blind from last time! Shinsaibashi and Namba are within walking distance—not too close, not too far. After walking around all day, we could relax and soothe our tired bodies in the bathtub. We also appreciated having a separate bath and toilet. Thank you for the thoughtful care from the Hotel staff. Thank you again for all your help on this trip. We will stay here again when we visit Osaka!

Used this hotel for a business trip. My schedule might have changed, so I made two separate one-night reservations, but the staff kindly treated it as a Multiple Night Stay—making a great first impression from check-in. I had meals at the annex across the street; the buffet offered a wide variety and was excellent. The limited-quantity French toast was delicious. I also enjoyed the complimentary Thai-style ochazuke at night and was very satisfied. The TV lets you log in to apps like Netflix and YouTube with your own account, which was also great. I’m more of a coffee person, so I’d be disappointed with only tea, but they provide drip coffee along with the amenities. If I have another business trip to Utsunomiya, I’d like to stay here again.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

This long-established Ryokan had a calm atmosphere, and the garden was wonderful. Most notably, the in-room rock bath was so spacious that it felt almost too much for our family of three, and with free-flowing hot spring water straight from the source, we lost count of how many times we soaked. The meals were also carefully prepared; everything was delicious, especially the tasty rice—so good that our son, who usually never asks for seconds, did. We would definitely like to stay again. Thank you very much.

Although it was my first stay, both the room and the front desk service were excellent, making this a highly satisfying hotel.

We stayed for one night and two days with a couple of friends from Tokyo. We were a bit worried with three 2-year-olds, but it was fine. Check-in was at 3:00 PM, but we arrived before noon and the kids had lots of fun in the pool. There was also an indoor play area, and we enjoyed mango parfaits at the elephant tortoise café in front of the Onsen! Kaiseki dinner at night and a buffet breakfast in the morning—such a wonderful two days! It’s definitely on our list of Accommodations we want to visit again!

I regularly visit hotel lounges, and my wife said it was the first time she wanted to come back again. The meals were delicious, and they even made cocktails for us—everything was taken care of. At the nightcap, I was surprised they served motsunabe hot pot. It’s rare to get something that substantial at a nightcap, and it was excellent. The hospitality was outstanding as well. The staff spoke to us with just the right sense of distance, which felt very comfortable. The fitness center is open 24 hours, so I used it many times. One thing to note: the B3 parking lot is a mechanical parking system, which I’m not used to. I almost opened the trunk and hit something by mistake, so I’ll be more careful next time.

I have been an IKYU Diamond member since before COVID, with two regular Accommodations—one in Ito and one in Enzan—and I had been looking for another place I would want to return to. It was hard to find one. At last, I found Akazawa Guest House. It’s an Accommodation you’ll want to visit again and again. My companion had a blister from sandals, but after soaking in the deep ocean water several times, we were amazed to notice on the third day that it had healed. Akazawa Spa is free of charge, and what I especially loved was that the private sauna is also free. We had so much fun with bowling, billiards, darts—everything—that staying two nights was absolutely worth it. Of course, the staff were wonderful as well. The foreign staff member who served our meals had a lovely smile, spoke excellent Japanese, and made our conversations truly enjoyable. We will be back again—thank you in advance for your continued hospitality next time.

After reading other guests’ Reviews, I learned that the bathroom and toilet are separate and that there is a shower chair, so I made a Reservation. I had been standing for a long time at my favorite artist’s concert, and it was extremely hot, so by the time I got back to the Hotel I was exhausted, but I was able to relax in the bath and soothe my fatigue with a bath salt I chose on the 1st floor (it said it helps you sleep well). The next day, since checkout isn’t until 12:00 p.m., I could take it easy—going out for breakfast and enjoying a morning bath. There was also a coffee machine next to the amenities on the 1st floor, and I appreciated being able to drink coffee freely. I’d like to stay again.

Thank you very much for your hospitality. This was my second stay, and since my previous visit was so enjoyable, I chose this Hotel again without hesitation. The Facilities were excellent, and the meals were delicious. I would love to stay here again.

Three years ago, my wife and I stayed here and made wonderful memories, so this time we stayed with six people: my son-in-law’s parents (who live in Shanghai), my daughter and her husband, and my wife and me. Everyone was very happy with the stay.