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I don’t smoke, but I booked a smoking Room because the weekend Saturday rate was so affordable. The e-cigarette smell was very strong, so I kept the window open the whole time. The TV movies and adult channels were free and unlimited, which I really enjoyed! Check-out was also at 11:00, so I could take my time and felt at ease. It would be helpful if there were deodorizing mist or spray in the Room. Next time, I’ll book a non-smoking Room!

It was a very clean and nice Hotel overall. We appreciated the 11:00 check-out time. We would like to stay again.

It was more spacious than usual, and having the living room and bedroom separated made it very comfortable. There is a door between them, but if you close it, there is only an air conditioner in the bedroom, so it can get hot in summer (lol). It would be nice to have spare kitchen paper towels and replacement drain strainer bags. On the first floor you can hear footsteps from the second floor, but it didn’t bother me much. I’d like to make this my regular Accommodation.

The day after the earthquake, the elevator was unavailable, but the staff kindly explained everything and made us feel at ease.

We stayed for a Multiple Night Stay with three people. Four bath towels and four toothbrushes were provided, but there was nowhere to hang them and they couldn’t dry, so we would have been completely satisfied if there had been enough for the number of guests and the number of nights. However, we would definitely like to stay again, so next time we book a Multiple Night Stay, we will bring our own.

I stayed for one night previously, and this time I stayed for two nights. The Room was clean, the view was great, and it was comfortable to stay. Since there is only a large public bath, it felt neither particularly good nor bad. The staff were kind and helpful. Personally, it would be perfect if there were a breakfast buffet. I would like to stay again.

You can enjoy a carefully prepared meal served in your Room at a relaxed pace. The Facility is old, but it is clean and felt like coming home to my parents’ house. From the window, the view of the mountains of Aone and the sound of birds made me feel refreshed. I would definitely like to visit again.

We stayed here as a family of four. To enter the Accommodation, you need to enter a code on the electronic lock. We didn’t realize that the unlock code had been sent to the email address used for our Reservation, but when we called the number posted at the entrance, they were very helpful and responded quickly. There is also a paid parking lot nearby, making it a convenient location. Although it’s close to the railway tracks, it was quiet and we were able to relax.

The best value in Chichibu—an Onsen is available next door. The sheets are fluffy, and the Facility has been beautifully renovated. The Room is clean, stylish, and a Japanese-Western blend, and each Room is named after a famous author. I stayed in the Junichiro Tanizaki Room. Meals are bring-your-own; you can use the refrigerator and kitchen. Cup noodles and ice cream are also available for purchase. It was extremely comfortable, and I would definitely stay again!!! Check-in and check-out are self-service; the key is kept in a locker at the front desk.

Thank you for your hospitality. I wish you had told us in advance that a jubako box would be included with the buffet-style breakfast. I took too much of the delicious curry and couldn’t finish it—I regret it, haha.

I stayed for 3 nights and 4 days. I booked a no-meals Plan, but there were plenty of restaurants nearby, which was convenient. There is a Chinese restaurant on the first floor of the Hotel, and an iron pot cuisine restaurant on the second floor of the building next door, so finding a place to eat was never an issue. The room had separate toilet and bath areas, which made it comfortable and spacious to use. Transportation was also convenient: there is a bus stop in front of the Hotel and a streetcar station behind it, making sightseeing and getting around easy. I think this Hotel is a great choice for those who value convenient dining options and access to transportation.

I fell in love with Kushiro and this was my second stay. The Hotel is close to the sunset tour departure point, and its central location made it easy and convenient to get anywhere. Even with a small child, the Room was spacious and clean, and the Hotel staff were warm and welcoming. The front desk and breakfast venue staff were especially kind, making our trip truly pleasant.

After 20 years, the bath was still great, and although meals were previously served in the Room, the food was excellent. The staff were all very pleasant. The garden remains as beautiful as it was 20 years ago. While I like the nostalgic feel of the building, a bit more renovation might be better.

We stayed in a river-view Room. The Facility, including the gym, was very well equipped, and we enjoyed the wide variety of breakfast options.

It would be great if you could partner with a parking lot. Otherwise, the location is excellent and I’m very satisfied. Thank you very much.

Following last year’s stay, I loved the large public bath, the meals, and the Room here, so I came back again. The Onsen temperature is gentle on sunburned skin and feels incredibly relaxing—I ended up soaking four times this trip! And the dinner portions—everything was delicious, with a very generous serving per person, so I was completely satisfied. The Room has been renovated and is beautifully clean. I also personally love the view from the Room. The seaside in front of the Hotel is a great place for a morning walk.

It was a very beautiful place, the food was delicious, and we had a very comfortable stay. If we had known earlier that the number of private baths differs between the lobby building and the Accommodation building, we could have enjoyed it even more.

We stayed for one night to enjoy a luxurious trip with friends! The villa is right by the sea, and the view from the window was absolutely stunning...!!! We opted for no meals and cooked with ingredients we bought at a supermarket. The kitchen was well-equipped with plenty of cooking utensils, making it fun to prepare our meals! Although the villa is located in an area that’s a bit difficult to access by car, the owner kindly picked us up from the meeting point, so it wasn’t an issue at all! The owner was incredibly kind, and both the villa and our stay were wonderful. Thank you so much!

The Room is small but clean and comfortable. The bathroom is also clean with a sophisticated design, which is excellent. However, it was disappointing to see a small amount of black mold on the ceiling of the shower room. Located near Tokyo Station with reasonable rates, this Hotel is ideal for business use.

Thank you very much for your hospitality the other day. I truly appreciate your kindness, including adding breakfast for us at short notice at check-in and all the other thoughtful help. Regarding an incident in the bath (likely involving an inbound guest), someone left the shower running, left foam on the floor, and kept the door to the open-air bath open. It also seemed that someone wore off with another person’s slippers, so I think it would be helpful to provide guests with a written notice at check-in explaining proper bath etiquette. (As for slippers, attaching numbered clips or clothespins could solve this.) This was an Accommodation where I would love to stay again, so I hope to visit again in the future. Thank you for your continued support.