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We comfortably stayed with 4 adults and 2 children. All the tableware was neatly stored in wrapping bags, and we had to open each plastic bag to use them. While it was excellent in terms of hygiene, it was a bit of a hassle, and I thought that disposing of the plastic each time might not be good for the environment. However, from the perspective of maintaining the cleanliness of the property, I thought it was very good. In addition to the tableware, the interior, appliances, and mattresses were all the latest, and the modern Scandinavian style lifted our spirits. As an interior enthusiast, I was thrilled and soothed to be surrounded by a beautiful space with items like a Dyson hairdryer, Remipan, Staub pot, Royal Copenhagen tableware, and Louis Poulsen lighting. One thing to mention is that the AI cooking appliance was so advanced that it took quite some time to master its use (I'm still not sure if I used it correctly...). There were also plenty of tools for the children to play with, so they didn't get bored. They especially seemed to enjoy the outdoor bouldering. (However, since the ground is stone, I was a bit concerned about safety unless an adult was always present... I thought it would be better if cushions were laid out.) The most wonderful thing was the spectacular view of the lake from the large windows. The sunrise, in particular, was breathtaking. If I have the opportunity to visit Hamamatsu again, I would definitely like to use this property. Although I didn't meet the staff in person, they responded promptly, and both check-in and check-out were smooth. Thank you very much.

Mid-October 2024 2 nights and 3 days for a couple The building was a renovated traditional house. There were luxurious rooms, and although there were parts we didn't actually use, it was spacious enough to be comfortable. The air conditioning, ventilation, and floor heating were all fully equipped, making it comfortable. The onsen bathroom was very tastefully designed, with windows that could be fully opened, creating a semi-open-air feel, which was pleasant given the season. A rental villa with an onsen in Hakuba is quite rare, isn't it? The amenities, including bathrobes and towels, were well-prepared, and we were very satisfied. There was also a washer-dryer, which I think is great for long stays. There seemed to be a drying room for ski and snowboard gear, making it perfect for skiing at Happo-One. The only downside was the lack of a view, so it would be even better if there were a wooden deck or something to allow access to a shaded terrace during the good seasons, with some maintenance of trees and plants. One major disappointment was that during our stay, before checkout, several men entered the facility using an electronic key. They were not acquaintances, of course. This is something that would never happen at a hotel. Our vehicle was parked in the facility's designated parking lot on the premises, and it seemed they parked right next to it (a domestic SUV with Nagano plates), so it should have been clear that there were guests in the building. The person who unlocked the door seemed to be a real estate-related agent, as they started showing the building while talking. We were preparing to check out, so we were presentable, but we were very surprised when strangers suddenly entered our private area. In a hurry, I explained that we were still staying and about to proceed with the electronic checkout, and asked them to leave. However, in this dangerous world, I became very anxious about how the facility manager was handling the electronic key management. During our stay, we went out several times, so if anything happened, like theft of personal belongings or facility equipment, or damage, it would be a problem. After adhering to the checkout time and completing the electronic checkout, just as we were leaving the parking lot, a maintenance person arrived in a small truck. They might have been the cleaning staff. I still don't know who the person who entered during the time was, and honestly, it's unsettling. We really liked the facility, but it left us with security concerns.

The facility was excellent, but there were issues with missing supplies and lack of management. - Despite being informed in advance that outdoor sandals would not be provided, they were available upon arrival after purchasing and bringing our own. - Water leakage from the air conditioner vent above the living room entrance. - Burnt-out light bulb in the living room floor lamp. - Poor drainage in the 2nd-floor bathroom, making it difficult to drain water smoothly. - No toilet paper or spare rolls in the 2nd-floor toilet. - Malfunctioning massage chair on the 2nd floor. - Complimentary water was stated as 500ml per person + one 2L bottle; however, for a group of four staying two nights, only eight 500ml bottles and one 2L bottle were provided. - No spare paper towels in the kitchen. - Insufficient towels provided overall. - Only a small amount of used olive oil available in the kitchen supplies. Attempts to contact via listed numbers resulted only in being told that confirmation with responsible staff would be needed without immediate answers—likely due to outsourcing management responsibilities—but stricter oversight is necessary as these issues inconvenience guests significantly.

Wi-Fi is weak. Ventilation in the bedroom can be noisy (possibly due to weather conditions). There are few power outlets, no kitchen scissors, and no curtains in the living room, making it bright. However, the Facility is modern with a high-performing BBQ grill and a good selection of tableware (though more mineral water would be appreciated). Additionally, the sightseeing advice about the island given before check-out was very helpful.

It was great to enjoy a break from everyday life. The theater room was also a hit with the kids. At this price point, I would have liked more attention to seasonings and amenities. It was also a downside that some of the dishes were dirty. We used the BBQ area, but I’d like more outdoor chairs. The sauna was great, especially the spacious cold plunge. Since there are no windows in the sauna, it would be better if it were a bit brighter, but the interior layout was good.

We stayed here with six people in late July. We didn’t receive an email from the owner, so we contacted IKYU, and they responded promptly. As noted on the site, there is no air conditioning on the second floor where the bedrooms are. In midsummer, when the roof heats up, it may feel quite hot. Other than that, the interior is stylish and well designed, and there were plenty of cooking utensils. There was also a Balmuda toaster, making cooking very comfortable. In the morning, we enjoyed breakfast on the cool terrace. Even with six loud women traveling together, we were able to chat as much as we wanted. Next time, I’d like to visit in a season when we can use the fireplace. I’d also like to check out nearby cafes and bakeries.

We stayed for one night as three groups: my sister and her husband, my daughter and her husband, and us. The location was wonderful, and the room was lovely. I gave it 4 stars because the amenities only included a toothbrush, and I wished there were cups provided. I brought mugs from the first floor to use in our room. It would be nice if there were cups with different colors or numbers to avoid confusion about which one is yours. The location is excellent! We enjoyed meals while feeling the ocean breeze, which was great. It would have been even better if we could directly access the beach from there. It turned out to be a great trip. I’d love to stay here again when visiting Kochi Prefecture!

Stayed as a family of four. As it’s a private whole-house rental, the interior is spacious and offers plenty of room for a family. Everything is easy to use, and the kitchen, bathroom, and washbasin area are all kept very clean. The support during our stay was exceptionally attentive—besides the Shuttle Service, they even lent us a car. They also introduced us to many nearby restaurants, including a sushi place known only to locals, which really helped us make the most of our time in Goto. At night we enjoyed a bonfire and fireworks, and the starry sky was beautiful. It’s also close to Onidake, so we went up to the foothills for stargazing. There were more stars than we could ever see in Osaka, and we could clearly see the Milky Way. We didn’t request it this time, but we heard that the person who supported us has passed a certification related to stargazing and also works as a guide—observing while learning about the stars sounds like it would be great fun. The area around the Accommodation is very quiet both morning and night. After watching an early-morning FIFA World Cup match, it was truly beautiful to see how it gradually grew lighter outside the window. Because it’s surrounded by nature there are insects, but that’s unavoidable given the location. Even so, we were extremely satisfied with the space, ease of use, surroundings—and especially how supportive they were.

This was my first time staying here. The Facility is new and very clean, and the sauna in particular was very comfortable, with oils and other items provided. As for the amenities, it was a bit disappointing that the frying pan was old, but there were no inconveniences at all overall, and everything was easy to use.

I stayed here at the end of 2025. This accommodation, carefully crafted by a travel-loving couple, feels like a hidden retreat for adults. As the facility is relatively new, it seems not widely known yet, but every detail—from the room layout and furniture to amenities and lighting—reflects thoughtful design. The spacious and quiet environment made for an incredibly comfortable stay. The open-air bath was particularly outstanding, offering such comfort that I found myself wanting to take multiple dips while enjoying fresh air breaks in between. The sauna is also available, allowing guests to relax privately without worrying about others. Meals are not provided, and while it’s located slightly away from the center of Yugawara, this adds to its charm as a serene escape where you can truly forget daily life and indulge in the luxury of doing nothing in this hidden retreat-like space.