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The building itself is old, but it’s well cleaned and feels pleasant. There are several private baths available for an additional fee, and relaxing in the hot water is truly soothing. Above all, the meals are outstanding—if you enjoy Japanese cuisine, we highly recommend choosing a Plan with meals included. The staff were all kind and welcoming with warm smiles, making this a wonderful Hotel full of heartfelt hospitality.

I made a last-minute Reservation to take part in a cycling event held in Fujiyoshida City. At check-in, I was charged a Hot Spring Tax of 150 yen separately from the amount paid in advance. The building and Facility are a bit old, but everything was well cleaned and I had a comfortable stay. Nearby, there is a Seven-Eleven convenience store as well as a highly rated houtou noodle restaurant. I would be happy to stay here again if I have the chance.

The Hotel itself is simple, just as shown in the photos, but it was very clean and comfortable to stay in. We also received admission tickets to an Onsen Facility just a 1-minute walk away, which we really enjoyed. The manga selection and the bikes on display were very cool, and it seems you can borrow rental bicycles for free as well. Thank you very much.

Despite the reasonable price, there was nothing inconvenient at all.

The bathtub faucet is an older type and a bit difficult to use, but at this price, it’s understandable! They also stored our luggage after check-out. We’re satisfied—thank you very much.

A refreshing cold spring perfect for midsummer, with a strong sulfur (egg-like) scent and available 24 hours a day.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

Close to the station and conveniently located near a convenience store. The Room was spacious and comfortable. I would like to use it again.

The price was affordable, and the stay was comfortable.

Conveniently located near Shizuoka Station, this Hotel is also close to a supermarket and convenience stores. The front desk staff are helpful, and it is quiet at night for a good night’s sleep; however, it is disappointing that breakfast is not included.

I always stay here whenever I come to Mito. While the building is clearly showing its age in places, the service more than makes up for it, and I can stay comfortably. Until 8:00 PM, the restaurant on the second floor was open as a free space with complimentary drinks. I arrived late this time so I didn’t use it, but a large supermarket has opened nearby, so I think it would be a good option to buy a bento and have dinner there. Draft beer at the front desk is also very reasonably priced! Breakfast was delicious as always, with all-you-can-top seafood.

We stayed with our dogs. Since it was a single room for two people, the bed was too small, but the Room was relatively spacious for a Business Hotel and more than large enough for two small dogs. We appreciated that they provided two sets of a toilet tray, water and food bowls, and pee pads. There is paid parking next door, and the station is nearby, which was convenient.

We stay here every year for a Multiple Night Stay. The location is convenient, but it would be great if there were some variety in the breakfast menu for Multiple Night Stays. Regarding parking, as the contracted parking lot can sometimes be full, it would be helpful if the website clearly stated the fees for non-contracted parking options so we can plan accordingly in advance.

So close to the station! Great value! The front desk staff were very friendly! Wi‑Fi is available, and smartphones are fine too. There’s a Joyfull restaurant right across the street. It’s so close that you might walk past it—be careful. I’ll definitely stay again.

The facilities may feel slightly dated, but the bed and Room were clean and comfortable. The spacious bathtub was a great help. However, a washlet would have been appreciated.

I stayed in a semi-double Room. Perhaps it had been renovated—the bedding was comfortable, and the jinbei-style sleepwear was easy to wear. The hot water in the bath had strong pressure, which made it very comfortable. The breakfast buffet was also delicious and changed my impression of a Business Hotel. However, paying 500 yen for parking was a bit disappointing.

Everything exceeded the price. The ochazuke served from 9:00 PM was very delicious, and I was also satisfied with the morning buffet. The staff were very helpful, and there was nothing negative. The only disappointing point was that although we came to Matsuyama (Dogo Onsen), the Hotel did not have a large public bath.

From the Reservation stage, you provided attentive support, and I felt the same during my stay. The 24-hour coffee service was also very helpful. Thank you to all the staff!

I always stay at this clean and quiet Hotel. We travel as a couple, but during the Obon holiday week the Rooms were fully booked and we couldn’t get our usual twin, so we stayed in a double Room. As expected, the bed was quite narrow. However, we chose it knowing that in advance, so that’s on us. It’s a great Hotel—close to the station and convenience stores, and breakfast is available. We’ll stay again.

Luggage storage service is available after check-out. It offers great value for money and is a highly recommended accommodation.